I need help PLEASE!! I need to transfer a license for Adobe CS6 Master Collection and I know what to do BUT how do I get a case number? I cannot get a SINGLE HUMAN BEING on the phone and when I somehow got to my account, it said the case number I had wa

Please someone on this Earth tell me how to obtain a CASE NUMBER so I can transfer a license...
For the LOVE of God, please someone, anyone tell me

Thank you for your help are you aware of any apps that will work the iso 4.2.1 system that will let you watch movies on the phone. Also I tried to down load something else the other day and got message that Safari wont let you open this is ther any to see if i have the latest safari on my phone?

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I have a licence code for Adobe CS6 Master Collection which I'm using for more than a year, suddeny I am in trial mode (all programs) an it seems that this code is not accepted anymore. Help needed!!

I have a licence code for Adobe CS6 Master Collection which I'm using for more than a year, suddeny I am in trial mode (all programs) an it seems that this code is not accepted anymore. Help needed!!

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

We have a site licence for Adobe CS6 master collection and need to install onto a 32bit machine

Our printing department use a couple of printers that only run on a 32 bit OS but need access to Adobe software to be able to print the files.

Aside from the video tools, all programs in CS6 are 32bit or have at least still 32bit versions, so I'm not sure what you are asking.
Mylenium

Please Help Adobe CS6 Master Collection Activeringscode

Hi my name is Mathias
so i have a BIG Problem !
i have the Orig. Adobe CS6 Master Collection for Windows
and today when I try to open my Photoshop or Illustrator, comes a serial number input! OK No Problem
give my original code which is on a box!
so and now the Problem
the code of the original is no longer possible! it stands
the serial number you entered is invalid.
please help
i come from german
thx

Just looking at that link and I don't think this is my problem. It says:
Bootstrapper requires certain installer components to be in place to load correctly. Otherwise, it displays the error "Installer failed to initialize. File not found. Please download Adobe Support Advisor to detect the problem."
Run the Adobe CS5 Cleaner Tool and remove the product that you are going to install. See Resolve installation problems with CS5 Cleaner Tool | CS5.5, CS5, CS4, CS3 (cpsid_82947).
But mine doesn't say "File not found" anywhere in the error message.
If it helps on my desktop when I try to install it an icon comes up for a second that looks like the dmg mounted icon with the word "core" underneath it.
I'm on a Mac by the way. Specs are:
Mac OSX Version 10.6.8
Model Name:          Mac Pro
Model Identifier:          MacPro4,1
Processor Name:          Quad-Core Intel Xeon
Processor Speed:          2.26 GHz
Number Of Processors:          2
Total Number Of Cores:          8
L2 Cache (per core):          256 KB
L3 Cache (per processor):          8 MB
Memory:          8 GB
Chipset Model:          ATI Radeon HD 4890

Recently when opening up Photoshop, my Adobe CS6 Master Collection pops up saying there's some kind of offer going on the Creative Cloud. For awhile I was just able to close out of it and go about my business on Photoshop, but now it's not allowing me to

Recently when opening up Photoshop, my Adobe CS6 Master Collection pops up saying there's some kind of offer going on the Creative Cloud. For awhile I was just able to close out of it and go about my business on Photoshop, but now it's not allowing me to open Photoshop unless I sign up/pay. I'm quite confused? I really NEED to have access to Photoshop ASAP.

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I stopped being able to open Adobe CC and Adobe CS6 Master Collection after installing Adobe CC

I have uninstalled and reinstalled Adobe CS6 Master Collection and Adobe CC multiple times only to have them a few days later fail to open any programs. Adobe CC also starts prompting for Adobe ID, but will not accept the ID and loops back. Has anyone seen this before? Win 7 Enterprise 64 bit.

first, fix your adobe cc: You are no longer signed into your Creative Cloud applications

Urgent Support Request! - Adobe CS6 Master Collection - Please Insert Disk

Our company has downloaded Adobe CS6 Master Collection for deployment on our master image this year.
When attempting to install using the files that we downloaded and ran off the hard drive the set up says "Please Insert Disk", this shouldn't be necessary as I have all the required files to install on my computer already.
I need a solution quickly to this as I have to get this master image completed and deployed within the next week or two and I have hundreds of machines to do it on.
It is a clean install and therefore there are no compatibility issues with previous programs, I have tried looking for the installs of the individual programs themselves in the folders to no avail, I had a similar problem with Autodesk products which I solved by installing the trial version then upgrading it to the full version immediately after install. I have not tried that with this problem yet as I'm sure there is a more efficient way to solve the issue. At least I hope there is. Please get back to me as soon as possible with this because I'm required to get this sorted within a very tight deadline.

Hello Hans,
Thank you for your rapid response.
This appears to have solved my issue.
10 Points to you good sir!
Regards
Chris J (KSA Tech)

Adobe CS6 Master Collection Trial and Adobe Download Assistant keeps freezing.

I am downloading Adobe CS6 Master Collection Trial but Adobe Download Assistant keeps freezing. I have tried to to start the download process over again, but keep running into the same issue. Please help.

MsGlamVixenn,
Please refer the solution in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
If you continue to face difficulties you can try initiating a direct download by following the steps listed at http://forums.adobe.com/thread/981369

Adobe CS6 master Collection disks purchased with serial Nos and used for 18months ok but now I get told "Your Trial has expired" I was never aware it was a trial? purchase was from reseller slim.nl Adobe ID registers serial No but it is now described as i

adobe CS6 master Collection disks purchased with serial Nos and used for 18months ok but now I get told "Your Trial has expired" I was never aware it was a trial? purchase was from reseller slim.nl Adobe ID registers serial No but it is now described as invalid. What is going on?

Issues related to serial numbers and registration can never be handled on a public forum as this one is.
Please either call Customer Service for your region, or use web chat (link below). When using the link below, enter a product name and an issue. Ignore the provided links, and choose something like "Still have a problem?" and you'll get a link to web chat:
Contact Customer Care

How long i am allowed to use Adobe CS6 Master collection ( Students and Teachers edition ) ?

I planned to buy Adobe CS6 Master collection ( Students and Teachers Version ) but i have a some confusions.
1) If i bought the software with an adobe reseller ( a boxed product of adobe master collection CS6 - students and teachers edition ) and obtained a serial number with it, will i be able to use the software for more than one year or three years once it is activated ?

There is no serial number in retail boxes of S&T, just a verification code and that needs to be properly registered to obtain a serial number - now. After that you can reinstall and reactivate the stuff until the day the Adobe servers fall apart or run out of electricity or Adobe changes their policies.
Mylenium

Mountain Lion and DISC version of Adobe CS6 Master Collection?

Can Mountain Lion run the DISC version of Adobe CS6 Master Collection?
I have a brand new to me, direct from Apple: June 2012 Refurbished 15.4-inch MacBook Pro 2.6GHz Quad-core Intel i7 with 8GB ram and Superdrive.
Before I purchase the full Adobe Collection ON DISC I want to make sure I can run it on this great new machine.
I have OS X 10.8.2 on the MBP right now. I will upgrade to 10.8.4 soon.
Note: I am upgrading from a Powerbook G4, PowerPC, no intel chip, running OS X 10.4.11 Tiger;

No problem. Never hurts to ask, and it's always nice to know software you depend on is going to work in a new OS before you go through the process of doing so.
I do use it every day in Mountain Lion for our in home business and it actually works better than in Snow Leopard. Well, not better, but noticeably faster when a 64 bit version of CS6 is running on a completely 64 bit OS. You'll notice CS6 snapping open to a ready to use state faster than in previous versions of OS X. Processes and filters also complete faster.
One thing to note though, if you have any third party plug-ins, they may also need to be updated in order to be used under Mountain Lion.

Can I still purchase Adobe CS6 Master Collection Student and Teacher Edition?

Hi I was wonder can I still purchase Adobe CS6 Master Collection Student and Teacher Edition? As I am a student and I don't have the money to purchase the the full software for 2 grand. Also I don't want to get the creative cloud as I don't want to be paying say 250 dollars a year for the software.
Another question is how many devices can I have the software on? As I have a desktop which I will use for heavy work, and a laptop for light work.

Creative Suite 6

Can i reinstall Adobe CS6 Master collection ( Students and Teachers Version) after graduation ?

Suppose i have bought Adobe CS6 Master collection ( Students and Teachers Version ) and that after my graduation i encounter a problem whereby i have to reinstall windows and as a consequence reinstall Adobe CS6 Master collection ( Students and Teachers Version ) in order to continue using it.
1) Will i be able to reinstall Adobe CS6 Master collection ( Students and Teachers Version ) with my serial number even after graduation ?
2) Can i use Adobe CS6 Master collection ( Students and Teachers Version ) for commercial purpose. Say i have developed a plugin or a quicktime based product for adobe after effects and that i have my own website and want to sell my products on my websites. Will i be allowed to do it ?
3) Can i use Adobe CS6 Master collection ( Students and Teachers Version ) in my small business given that i have a partner developer ? So in all a two-person small business !

Yes, yes and yes.
Mylenium

I have a license for adobe cs6 from when I lived in the UK, now I am back in the US and trying to upgrade to cc and I am not qualified to purchase CC at the discounted rate. Please help.

I have a valid cs6 license from the UK and am now back in the US and for some odd reason not qualified to get the first year discounted rate for CC.
Please advise!
thank you Peter

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I recently purchased an Iphone 6plus and I am receiving pdf attachments that are shown as winmail.dat attachments on the phone. When I check e-mail via my macbook pro the attachment is a pdf and I can open it. Why is this happening?

I recently purchased an Iphone 6plus and I am receiving pdf attachments that are shown as winmail.dat attachments on the iphone. When I check the same e-mail on my macbook pro the attachment is a pdf and I can open it. Why is this happening?

I had this problem too after i upgdatd to OS X Mavericks... only the songs on my iphone 5s that i purchased from itunes would play.
i read something about it being a syncing issue. when you plug your phone into your computer with the usb cable, the person said to switch from automatic syncing of itunes to the "manual" option. mine was already set to manual so i wasn't sure anything would work. BUT, when i plugged my phone into my computer, it started to sync all of my music on my phone again (top of itunes bar where song playing/time is listed said "now syncing 123/534 songs to x's iphone"). once that was completed, i checked the music app on my iphone and everything was back to normal!
so, i would suggest setting your music syncing settings to manual if you haven't tried that yet!
hope this helps!

I need help PLEASE!! I need to transfer a license for Adobe CS6 Master Collection and I know what to do BUT how do I get a case number? I cannot get a SINGLE HUMAN BEING on the phone and when I somehow got to my account, it said the case number I had wa

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