I need help please, upgrading from OS 10.6.8...

Please help me - I'm such a technophobe!! I need help upgrading from OS 10.6.8... I get part way through the process and get a box saying "The link needs to be opened with an application" and I don't know what to do next...

The only way to upgrade from 10.6.8 (which is high as Snow Leopard goes) is to obtain Lion or Mountain Lion from the Online Apple Store or Yosemite from the Mac App Store.
The requirements for Lion are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Lion is available in the Online Apple Store ($19.99). Mountain Lion (10.8.x) is also available there at the same price (though it's reported to have been removed from sale in some countries so may well cease to be available generally) but there seems little point as the system requirements are the same for Yosemite (10.10.x) - which is free - unless you need to run specific software which will run on Mountain Lion only. Mavericks (10.9.x) is no longer available.
The requirements for Mountain Lion and Yosemite are:
OS X v10.6.8 or later
2GB of memory
8GB of available space
and the supported models are:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Yosemite is available from the Mac App Store (in Applications). Mountain Lion can be obtained the Online Apple Store.
You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table

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Need help with upgrade from Adobe Creative Suite to PS CS4

My old laptop with Photoshop on it crashed and I ended up purchasing a new laptop.
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When installing the upgrade, it tell me to select the product I already own. I own the educational full creative suite, but am only upgrading the Photoshop. I chose Photoshop CS and tried entering the serial number for the suite. It tells me that the serial number doesn't match the product chosen. Of course the only products I'm allowed to choose from is Photoshop CS, CS2, or CS3 and not Creative Suite Premium.
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i wasn't aware that you could get a ps4 at an upgrade price using an older creative suite produect. i searched online and found this thread (http://forums.adobe.com/thread/476009) which makes it appear that was not a valid upgrade path.
but, if you're confident that was a valid upgrade path, i'm pretty sure something will need to be done on adobe's end and no amount of manipulation, on your end only, will work.
your best bet would be to get help in this forum from an adobe staff member like jeff wright who is very knowledgeable and goes out of his way to help adobe customers. to that end, if i were you, i would start a new thread mentioning his name in your title and in your initial post explaining:
you have the educational Adobe Creative Suite Premium and purchased a photoshop cs4 upgrade years ago that required adobe support help to install years ago.
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Hi all
I have the 8520, and in the new year perhaps upgrading to the Bold 9900.
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HT4946 hii, on my iphone 4s, i tried upgrading my OS and i was asked if i needed back up and i said yes, after upgrading i couldnt find any of my files, document, pictures, music and all. please i need help please.

hii, on my iphone 4s, i tried upgrading my OS and i was asked if i needed back up and i said yes, after upgrading i couldnt find any of my files, document, pictures, music and all. please i need help please.

Hi,
usually when you upgrade, it should not delete your files, but if it happens, than you should have a backup.
Unfortunately it is very common, that people don't know, what exactly is in the backup.
The question is, what files exactly you are missing? Own pictures, or taken with the device? Purchased music form the iTunes Store, or own? ....
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Start by checking if you can run Snow Leopard:
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http://support.apple.com/kb/SP575
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http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
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I need help please, upgrading from OS 10.6.8...

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