I need help to recover after Link uninstalled during attempt to download updated drivers

I bought a new unlocked Classic. I planned to switch from my Q10 to the Classic using the device switch option in Link. I think that I had Link v. 1.2.3.56 (or maybe .58?) installed on my Windows 8.1 Pro PC.
Using Link I backed up my Q10 and then connected the Classic with the USB cable. The Classic reported that it needed new drivers. Soon I got the option to download BB Blend, Link and drivers. I chose the option to install Blend and update Link and the drivers. The installation/update operation failed. I can't remember exactly the error message, but I believe it said that need to try again.
I was stunned to see that the desktop shortcut to Link was gone! The programs list in Windows Control Panel shows only BlackBerry Device Software updater installed. The RIM folder on the hard drive contains only \BlackBerry Link\en\help_files. I can't find an executable anywhere.
I downloaded Link and attempted to install it, but after I received the message that a newer version was already installed on my PC, I canceled it.
How do I recover? I'd like to get Link back, the new Blend software and the current Windows drivers required for the Classic. Fortunately, my last backup of the Q10 is there in the folder \users\username\documents\BlackBerry\backup.
Finally, I considered using the Device Switch app on both devices, but I couldn't download it. On both devices, I got the error message: "An error has occurred and BlackBerry World will be closed. Try waiting a few minutes and reopening BlackBerry World." That was hours ago. I'll search the hardware forum for information about BB World.
Thanks in advance for your help.
C W Byrd
Solved!
Go to Solution.

You can also try a Refresh if you wish.
http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc

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