I need help transferring my number to AT&T

My husband and I have been Verizon customers for almost 6 years. Since I use my phone very little, it just made sense to have me in the "pay as you go" plan once my contract expired. I kept the same phone for years, but since the phone was starting to fail, I wanted to upgrade to a smartphone. I did not like the price and selection of phones so I decided to switch to AT&T.
AT&T told me they were unable to successfully transfer my new number and that I needed to contact Verizon. Since my husband is the account holder, he called customer service and told me I was now an authorized user and that I needed the info AT&T requested. I tried calling customer service 5 times and all I get is a pre-recorded message that leads me to nowhere. I called the prepaid customer service number and had the same fate. Online no one can give me any answers, and I have now spent 2 hours doing something that could have easily been done with a phone call. Hubby is working overtime and I can't reach him.
Any help/info? Thanks!

We do not want to lose your business, as you have been a long-time customer.
Verizon Wireless does indeed offer Smartphones and Blackberry devices on our prepaid service. The prepaid service offers unlimited Email and Web for $30.00 per month, plus the cost of your plan. Please take a look at the prepaid service we offer and all of the details. You will find this information at this link:
http://www.vzw.com/prepaid
Thank you and have a good day!

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Message was edited by: mfp5
Message was edited by: mfp5

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Post relates to: Tungsten T3

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Post relates to: None
Message Edited by smkranz on 01-21-2009 11:14 AM
smkranz
I am a volunteer, and not an HP employee.
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