I need help w/ HP Office Jet 4500 scanning problems

Mine is IMAC w/OSX 10.9.1 w/HP Officejet4500. I downloaded the MAC software for scanning problems. I can now scan but the scanner won't allow a file to be saved. Even after downloading and re-installing several times, rebootong the IMAC, I still receive the Error msg: file 'save to' 'read only'. I've checked the files and all the files are read/write. Any suggestions?  Thanks, Amy

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03967500 and

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