I need help with installation of adobe, photoshop, elementss 12

i'm trying to install this program on Toshiba running window 7.  it starts the install and when it's almost complete it backs out.  The trouble shoot directs me to a program file that isn't in my computer?  And adobe support sucks

Error msg
Once the install gets to "production information"
Error 1935 (AE56AAF5-F30CO-3D4B8859 A1E50A3E27BF)
HRESULT: 0x80073712
After clicking on Okay a "Rolling back action" msg appears.

Similar Messages

  • I need help with installation of Adobe Premiere Elements 11?

    Apparently what I have been using was a trial period.  I got a message that my trial has expired.  When I entered the serial number on my software, I get message that the number is invalid.  Pictures I have already downloaded, I am now unable to view.  On my computer (PC Windows 8), Adobe Photoshop Elements 11 and Adobe Premiere Elements 11 are listed as programs installed.  Do I uninstall them and reinstall the software?  If I do, will I lose the pictures I have already downloaded?  How do I delete Adobe Premiere Elements as being preferred to view my pictures in?

    Error msg
    Once the install gets to "production information"
    Error 1935 (AE56AAF5-F30CO-3D4B8859 A1E50A3E27BF)
    HRESULT: 0x80073712
    After clicking on Okay a "Rolling back action" msg appears.

  • Need help with installation

    I recently received a laptop from school to access my online classes.  When I tried to use Adobe Reader I received the following message:  Adobe Reader 9.1 has encountered a problem and needs to close.  Sorry for the inconvenience.  I tried tech support at school and was told to uninstall and reinstall the program.  During the installation process I received the following error:  Error 1321 The installer has insufficient privileges to modify the file C:/Program Files/Adobe/Reader 9.0/Reader/Onix32dll. I need this program for school.  Can some one please help me.

    Hello again, Michael,
    Was unable to do the UAC changes.  Buttons where not highlighted.  I just went ahead and uninstalled Adobe and downloaded Foxitsoftware and it works.   Thanks for all your help Michael you have made my online school experience better.
    Sincerely,
    Sherri Lee
    Date: Mon, 13 Jul 2009 11:03:52 -0600
    From: [email protected]
    To: [email protected]
    Subject: Need help with installation
    Hello again, Sherri:
    It's my pleasure to provide assistance when I can :•) Having just recently graduated after 7 years of effort just to get a 2-year degree, I can relate to needing software to get class work accomplished. I will do everything I can to make it happen for you today.
    Since you didn't mention, the UAC setting, I'd like you to disable it for me if it isn't already:
    1. Open Control Panel
    2. Under User Account and Family settings, click on the "Add or remove user account"
    3. Click on any user account
    4. Under the user account click on the "Go to the main User Account page" link.
    5. Under "Make changes to your user account", click on the "Change security settings" link
    6. In the "Turn on User Account Control (UAC) to make your computer more secure" click to unselect the "Use User Account Control (UAC) to help protect your computer". Click on the Ok button.
    7. You will be prompted to reboot your computer - do so when ready
    You may need to uninstall/reinstall Reader after the reboot in order for the problem to go away, but that part I am not certain of. Try to duplicate the issue prior to taking that step.
    If you are unable to resolve issues with Adobe Reader, I recommend using a different reader that has much less bloat and is updated regularly:
    http://www.foxitsoftware.com/pdf/reader/
    FoxIT is a FREE alternative to using Adobe's Reader. Support for free Adobe products is limited forums such as this. The same holds true for open source alternatives except the manufacturer usually helps support their forums while Adobe doesn't monitor this forum or any like it. I know how important it is for you to focus on your classes so don't beat your head against a wall just because Reader won't work when a viable solution exists.
    Best of success in your pursuit of knowledge!
         Michael
    >

  • Need help with installation of Photoshop Elements 13, Error message 6?

    I tried installing on both a windows 7 and 8.1 computer. Both installs ended with error message 6, a failed install."this installer does not support installatiin on a 64 bit windows operating system. Please download the 64 bit version of Photoshop elements."
    What should I do?

    download the 64 bit version seems like a logical step.
    if you follow all 7 steps you can directly download a trial here:  Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
    and activate with your serial number.
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

  • Need help with upgrade from Adobe Creative Suite to PS CS4

    My old laptop with Photoshop on it crashed and I ended up purchasing a new laptop.
    I'm trying to reload my PS CS4.  I am using an upgrade from an educational Adobe Creative Suite Premium to the CS4 and when I loaded it on my old laptop I had to get installation help through customer service, but now customer service will not help me since it is CS4.
    When installing the upgrade, it tell me to select the product I already own.  I own the educational full creative suite, but am only upgrading the Photoshop.  I chose Photoshop CS and tried entering the serial number for the suite.  It tells me that the serial number doesn't match the product chosen.  Of course the only products I'm allowed to choose from is Photoshop CS, CS2, or CS3 and not Creative Suite Premium.
    The other serial numbers on this CS is Golive CO and Pagemaker Plug-in.
    I was told there are Adobe customer service reps here on the forum, please tell me what it was I need to do to get my Photoshop installed.
    Thanks

    i wasn't aware that you could get a ps4 at an upgrade price using an older creative suite produect.  i searched online and found this thread (http://forums.adobe.com/thread/476009) which makes it appear that was not a valid upgrade path.
    but, if you're confident that was a valid upgrade path, i'm pretty sure something will need to be done on adobe's end and no amount of manipulation, on your end only, will work.
    your best bet would be to get help in this forum from an adobe staff member like jeff wright who is very knowledgeable and goes out of his way to help adobe customers.  to that end, if i were you, i would start a new thread mentioning his name in your title and in your initial post explaining:
    you have the educational Adobe Creative Suite Premium and purchased a photoshop cs4 upgrade years ago that required adobe support help to install years ago. 
    that worked well until a recent computer problem forced you buy a new laptop and you are now trying to reinstall that ps cs4 and again need support help but have been refused help because cs4 is not current.

  • Desperately need help with installation

    Right, so I bought the student pack for the Creative Suite5 Design Premium.
    The first of my problems came when I was trying to install acrobat 9. The problem was that halfway through verification, the setup wizard said that Windows Installer needed to be closed for it to finish verifying, which is really confusing because it was Windows Installer running the installation i nthe first place.
    So I tried installing the Design Premium suite itself, I was informed that the minimum requirements were not met for a number of products. I deselected the ones I did not need until I was left with adobe photoshop cs5 and adobe indesign cs5. Both of these did not meet system requirements, even though I did a check on this website itself for the requirements. I found that I actually exceeded the minimum requirement needed so I still don't understand why the installation won't work.
    I am an art student doing digital painting so I would really appreciate swift help. This is a really frustrating issue.
    Thanks.

    Could you please post your machine configuration, OS, RAM, Processor details and resolution on which you are installing. Please post PDApp.log file from C:\Users\<User>\AppData\Local\Temp\PDApp.log
    and ignore all the warning messages and try installing. These are just kind of warnings and does not stop installation, if any application does not support the environment, that particular application will have trouble working with.
    Thanks,
    Tahseen

  • Need help with an application problem - Photoshop Elements 3.0

    Hi,
    I wrote to an Adobe Photoshop Elements forum, but the suggestions made there have not helped solve the problem. A friend suggested that I post about it here as there are likely many of you who use the program.
    I start up PSE 3 and it begins to load. When it gets to where it says that it is "building TWAIN menu items" as soon as it says that, it closes. I have put the Photoshop Elements 3.0 Settings file into the trash, emptied the trash then restarted the program (one of the suggestions from the Adobe forum) and that didn't fix the problem. I've deleted that file and uninstalled the program, restarted the computer, then reinstalled the program - and it still closes at the same point in the startup.
    I bought my Mac in Dec. 2005 and bought PSE 3 at the computer store the same day, so neither is very old.
    Have any of you had this problem? Any suggestions on how to fix it?
    Thank you
    Pearl
    iMac G5   Mac OS X (10.4.5)  

    Thank you Rod That worked. Now, what do I do with the stuff I took out of that file?
    What are the files actually called, Pearl?
    The stuff in that folder will be a "TWAIN" driver or drivers for something that you connect to your computer to take images - a scanner or a camera, for example, (though not many cameras use TWAIN these days).
    What brand and model of scanner or camera are you using?
    The best solution in such situations is usually to download a new set of current drivers from the manufacturers web site, and install them fresh. Just stick the old ones in the trash once you have done this, and checked that it works.
    Cheers
    Rod

  • I need help with installation.  Can you help?

    I have installed adobe flash with confirmation that it is installed and ready to  run.  However, when I try to access the site, it still tells me I need to install Flash.  Can you help?

    http://forums.adobe.com/thread/1195540

  • Need help with 2nd download of Photoshop Elements 12

    I loaded PSE12 on my laptop.  The laptop imploded (not associated with PSE12).   Now how do I load PSE12 on my desktop?

    You're allowed to install PSE on two machines so you can just install and use the same serial number. But if you're laptop has been consigned to the technology graveyard you should contact Adobe Actiavation help at http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html and start a chat with them. Explain about your laptop and they will be able to deactivate it for you.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • Begginer needs help with what version of Photoshop?

    Let me clarify.....
    Back in 2008, I bought an E-Machine Desktop that had "Adobe Photoshop" bundled on it.
    I bought a new HP 6719C computer last year.
    It has no Photoishop program whatsoever.
    I LOVED my old version of Photoshop.
    The feature I liked most was the erasing Tool, were you could put your head on someone elses boday, and the "Clone" feature, to take out unwanted items in your pictures.e to Download a version of Adobe Photoshop, that closely resembles the Features I described above.
    Not looking for anything, super-dooper fancy.
    Just pretty much the Basics.
    So what is this "Adobe Elements" program all about.
    What would be the simpelest, least complicated program, to get me started after a 5 year Hiatus without Adobe Photoshop?
    Roger

    Photoshop Elements 10 should do what you need.
    You could download a thirty day trial and see if it does what you need.
    There is also the photoshop elements forum for more in depth questions about photoshop elements features:
    http://forums.adobe.com/community/photoshop_elements

  • Help with installation of Adobe Acrobat 10

    I installed the adobe cs5.5 premium on my laptop and it was fine, I got a virus lost everything and had to restore my computer back to factory settings.  I reloaded Cs5.5 and everything loaded except Acrobat.  I have tried to do it in safe mode, taken off all of the other Adobe components and tried to load it still nothing.  I can not get acrobat to load.  I really need it, please help.

    Can you post the ehtire error message?  I am not familiar with error 7, but there is an Exit Code 7.  If that is what you are encountering, see the link below:
    Exit Code: 6, Exit Code: 7 Installation Errors -
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  • Needing Help with color setting for Photoshop 4 + imac

    Hi, Is anyone able to assist me please.  To cut a long story short.  i have had to reinstall my original software onto my Imac as when i put on Snow leopard it was just slowing down Photoshop 4 and would keep crashing.  So my problem is .... I had some prints printed today at Fuji and the prints have come back dark and just not up to scratch.  I know that it is not Fuji, but my settings.  I had someone set up my imac and Photoshop last time, but this time i will have to do myself and i just don't know what to set them at. Can anyone help please.  Not sure if you need this info but i am in New Zealand.  many thanks in advance.

    Being in the business of printing other people's image files, I can say without any doubt that the advent of digital image processing has definitely muddied the waters to a much greater extent than was the case when printing negaive film.  I'm also a shooter, and have been using such programs for many years, so I can understand the desire to manipulate your files before sending them to the lab. Color negatives never had "Profiles" attached to them.  If the proper film was used for the lighting conditions, it was simply up to the lab to make sure the resulting print was in balance, both in color and density.  It was also the lab's responsibility to maintain a degree of quality control that would make all of the above possible and repeatable.  I have to agree with the other response to your question.  Whether or not you have an embidded a profile, it's always the job of the printer to make sure the final print is up to a certain standard of quality.  If that is not the case, find another printer.  Unless you have indicated that your files should be printed without any corrections, the oweness belongs to the lab/printer.  I do have a few customers whose work I can print with very few corrections, due to the fact that they have calibrated their displays and have a very tight workflow.  However, the vast majority of files that I print require a considerable degree of correction, that's my job.  It's also the job of your lab/printer and if they are nor satisfying your needs you have to find someone who does.  I have printed many files that have no profile embidded and I simply convert them to my working color space(Adobe RGB 1998).  If you are concerned about doing color settings, this is the obvious place to start.  Create a custom space and make sure your working color is set to Adobe RGB 1998, not sRGB.  Adobe RGB 1998 is a considerably larger color space with a wider gamut and will allow for more choices and a wider range when it comes to processing the image.  Pro Photo RGB is an even larger color space, but one that is seldom used at this time.  I suspect it will become more popular in the fairly near future, as other technologies continue to push the color gamut envelope.
    So, I guess the gist of all of this is that you need to either have your lab/printer redo the dark prints, or find someone who knows how to print.  And equally important, someone who cares about your work as much as yo do.
    I am attaching a screen shot of my color settings and I would suggest this might be a good place to start.
    Gary

  • Need help with Color Profiles between Photoshop and iPhoto

    Hey guys, I'm a photographer and have always used Photoshop in comination with iPhoto. I am having great difficulty lately with color profiles randomly changing within albums of pictures. I need all of my images to be in sRGB, but some somehow end up in Adobe RGB. It seems to happen at random. Apple seems to think it's an Adobe problem. Adobe isn't sure what to do. Anybody aware of any known issues between CS5 and iPhoto using OS 10.8.4 with regard to color profiles and how to fix them?

    SRiegel schrieb:
    I don't know inkscape, but this article seems to indicate that is will support cmyk.
    The article also says you need Scribus to then further process the SVG file.
    @shaunamm You need to open the SVGin Illustrator, not place it. But I doubt that you will be able to get the effects in Illustrator.

  • Help with signing into adobe photoshop elements!!!

    Whenever I get to the step where is asks for date of birth and screen name, I fill it out an press continue but an error message pops up saying that there was an error and my settings were not saved. I have tried multiple times doing it over and over again but it wont work! I ignored it but then I went to edit a picture and it said there was ANOTHER error! Thank you so much in advance!

    Where exactly are you trying to register?  To use Photoshop Elements you don't need to register anywhere.  If you are talking about product registrations then it is optional and you can wait until tomorrow when Adobe servers are running optimally.  The Product Registration screen looks like this:  (Click on the image to get a full picture)
    Hope this helps.

  • New to Oracle- Need help with installation from cmd shell.

    Hello!
    I am writing a script to automate the installation of Oracle Forms and Reports 6i in XP through cmd.exe. The script works great, but the command is incomplete.
    Currently the command in the script is "setup -responseFile directory\response.rsp".
    This is supposed to generate a .rsp file containing all the options I selected in the custom installation (so I can simply call that file in future implementations of this script to automatically get all those settings), but it does not.
    Does any one know what might be wrong: why isn't this generating the response file?
    Or, do you know the arguments for the command so that I don't even need a response file?
    I've googled this about a dozen times and found nothing very helpful.
    Any advice is appreciated.
    P.S. I've also tried -record -destinationFile. No luck with that either.
    Message was edited by:
    user582111

    Madrid,
    I had already tried that with no success. Just to be sure, I tried it again a moment ago exactly as you have it written except for the location name ("setup.exe -record -destinationFile \\directory\response.rsp"). Again, I don't see a response file.
    I have viewed the link you sent me as well. Unfortunately, it looks like a I need to use the Universal Installer? I don't see anything like that in my installation directory. Am I completely missing something? Oracle is a whole new bag for me.

Maybe you are looking for

  • How can find my serial number. is not in any cd or box

    I received a Redemption Code to find out my serial number of Adobe Acrobat Pro 11.0 and always I have an error. I going to be crazy. I tried so many times. I spend money to buy this software not to be crazy. PLEASE HELP ME John Chillemi

  • STRANGE problem with sound in SWF files...Please help if you know how...

    Hello,      Okay, so, I recently learned how to use Adobe InDesign to create a book.  there is a lot a still don't know.  When I export my document as a SWF file, it works great and has sound and animations where it should.  However, if I move that S

  • Is there any way to emulate "nounix" option when mounting Samba fileshares?

    I need to mount an SMB file share from a Linux server that I do not control. The server was recently upgraded to the new version of samba. With that change, the server now supports samba's new "unix extensions". The problem with this is when the file

  • Problem in using Tomahawk 1.1.3 jar with jsf-api.jar & jsf-impl.jar

    Hi All, i am facing the problem while using <t:panelTabbedPane> in jsp.APplication has jsf-api.jar and jsf-impl.jar and Tomahawk 1.1.3 jar files in lib folder. This is a Portal Application.While deplyoing on portal server, i am getting following exce

  • Not able to deploy binary file asset

    Hi I am trying to deploy a WWWFileSystem binary file asset, but i am getting an exception while deploying. Message Detail: CONTAINER:atg.deployment.file.DeploymentSourceException: Unable to find VirtualFileSystem component for path /atg/epub/file/WWW