I need help with installation of Adobe Premiere Elements 11?

Apparently what I have been using was a trial period.  I got a message that my trial has expired.  When I entered the serial number on my software, I get message that the number is invalid.  Pictures I have already downloaded, I am now unable to view.  On my computer (PC Windows 8), Adobe Photoshop Elements 11 and Adobe Premiere Elements 11 are listed as programs installed.  Do I uninstall them and reinstall the software?  If I do, will I lose the pictures I have already downloaded?  How do I delete Adobe Premiere Elements as being preferred to view my pictures in?

Error msg
Once the install gets to "production information"
Error 1935 (AE56AAF5-F30CO-3D4B8859 A1E50A3E27BF)
HRESULT: 0x80073712
After clicking on Okay a "Rolling back action" msg appears.

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    Betreff: Installation of Adobe Premiere Elements 12 always fails
    Re: Installation of Adobe Premiere Elements 12 always fails
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