I need help with my account since moving

I have termianted two lines on our account and still ahve one--- I called from the airport on OCTOBER 15th and spoke with three reps about terminating my serice on the two lines. We moved to an area in the Middle East with no VERIZON sevice--- we were told becasue we still had one active line that my line would not be charged a termination fee. We have since gotten a bill for the FULL termination fee and our sone has called numerous times and was told a supervisor would get bakc to him and take the fee off-- BUT then two other very rude reps got on the line and asid he waslying and the fee would be kept.
So what do we do now-- we are in Abu Dhabi and not longer even have our phones but our sone has his active line and NO ONE will return his calls even after being told someone ould get roight back to him the next day!
I would hate to drop his phone from our plan but it is looking like Verizon isn't keeping their word to us and we have had Verizon service for 15vyears. I do not fell this is the way a comany should trat their customers. We had no choice but to move due to job relocation.
Is there anyone who can call Josh and straighten this mess out BEFORE his cell phone is shut off sue to nonpayment!!!!
The reps on October 15th were awesome to us but the lastest round has been mean to say the least!

Hi malooby,
Please consider contacting Adobe Customer Support via the Chat link at https://www.acrobat.com/misc/en/contact-support.html. Chat is available from 5am – 7pm PST and is a quick way to get information about your account.
Best,
Sara

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-Dexter

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Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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NoneEvo wrote:
I wish people read What i Write.
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I wish people read What i Write.
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I sent out a prior post. I don't want to spend all date typing in questions to a simple problem of my account. Who do I call?

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I need help with my account since moving

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