I need help with my itunes account

this is my son's account. He is autistic and somehow figured out how to use my card and purchase itunes I am freaking out because just found out he has spent over 700 dollars on itunes. I just lost my job and cant pay my mortgage because I dont have enough becaouse of these charges. I do not understand what he bought for so much money...over 40 dollars at a time as songs are only .99 cents. Is there anything I can do about the current charges...can you take back whatever he purchased? I thought his phone was blocked for this and I dont know how it happened...Please help!!!

These are user-to-user forums, you are not talking to Apple here. You can try contacting iTunes support and see if they will refund or credit you for some/all of the charges : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption.

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I'm not a tech person, but need help with my Itunes account in transferring money and downloads onto new phone
Is this an iPhone?
Set it up using the AppleID you used on the previous iPhone.

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Open the NetInfo Manager in the /Applications/Utilities/ folder, click the padlock, type in your password, and then locate that account in the list of users. Delete that account and only that account; don't make any other changes. The account's home folder will remain on the drive.
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Moved to USA from Australia and I need help with my iTunes account.

Okay so I moved to USA from Australia and I changed my address and all that for the account but when I open iTunes it say that my account isn't valid for use in the United States. So I look into it and it says I need to have no credit left over to change my account from Aus to USA.
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You can contact iTunes Store support and ask them to remove it - http://www.apple.com/support/itunes/contact/ that is, agree to forfeit it and they can remove it.
Or, buy something, and pay for the remainder of the balance with a credit card (if you still have one in Australia you can use?).

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Need help with my iPhone 5 and my Macbook Pro. I was purchased some music on itunes at my mac. Some reason I deleted those music from both on Mac and iPhone 5. Today, I went to my iPhone iTunes store inside of iCloud to redownload my puchased. But those song won't able to sync back to my iTunes library on my Mac. Can anyone help me with that ??....

You've posted to the iTunes Match forum, which your question does not appear to be related to. You'll get better support responses by posting to either the iTunes for Mac or iTunes for Windows forum. Which ever is more appropriate for your situation.

HT204406 Hello, I need help with my iTunes match

Helo, I need help with iTunes Match.
I signed up for iTunes match. It did its thing and now it is supposed to have every one of my songs in the cloud.
I checked for Ring my bell (Which I purchase from iTunes) and it is not on my iTunes on my computer anymore?
I did match to give my 4S with limited memory and over 400 songs the ability to put all songs in the cloud, then by connecting to my computer, somehow I can tell my phone to not sync with match, the re sync and all the songs would be deleted from my phone and then I could down load any songs I wanted on my phone, thus giving me a bunch more memory. I could not figure out how to do this?
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You probably won't like this suggestion, but I suggest you reinstall Lion.
First, backup your system. Next, reboot your system, press/hold the COMMAND-R keys to boot into the Recovery HD. Select 'Reinstall Mac OS X'. If you purchased Lion as an upgrade to Snow Leopard, the reinstall process will install Lion 10.7.3. If your system came preinstalled with Lion, you might still get Lion 10.7.2. Both installs are a total install of the OS. None of your apps or data will be impacted. Just the OS.

HT201363 I need help with my iTunes

I need help with my iTunes

Devices can only sync with one library at a time. If you sync with a different library it will erase other content and update according to the new library.
iTunes: Syncing media content to iOS devices and iPod - http://support.apple.com/kb/HT1351 - detailed example: https://discussions.apple.com/message/18860187
iOS: Syncing with iTunes - http://support.apple.com/kb/ht1386 - You can sync everything or selected playlists. "WIth iTunes 10, when automatically syncing, you can also manually drag items to the iDevice. These will show up in Manually Added Songs at the bottom of the Music tab after Playlists, Artists Genre, Albums." - https://discussions.apple.com/message/18919754

Hi I would like to get help with my iTunes account

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http://apple.com/support/itunes/contact/

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In my iTunes account I have my Credit bank Card info filled out as Blank because in the Past I had someone broken into my iTunes account and use my Credit Card info to Purchase stuff that I didn't Authorized.
I Now use the iTunes Gift card to Redeem and load into my iTunes account for me to use to Purchase and download my own stuff. I have noticed that recently on my Last Purchase, that my iTunes Purchase had went through my Credit Bank Card, before I gone and changed it and left it Blank, after that I had gone and changed it leaving that info Blank cause I don't want my Credit Bank Card being used or having any charges taken out of my Bank account.
I have my iTunes Gift Card cash loaded into my iTunes account, I want to be able use that Loaded cash to make Purchaes without having to put in my Credit Bank card into my iTunes Account, again, I DO NOT WANT ANY CASH WITHDRAWN FROM MY BANK ACCOUNT FROM MY iTUNES PURCHASES, Just be able to use my iTunes Gift card cash to make Purchaes and downloads without my BANK CARD INFO.
I want to Purchase and download a APP from the App Store using my iTunes Gift Card cash that is already loaded into my iTunes Account but I am not able to cause it is telling me that I need to fill in my Credit Card info, BUT I DON ' T WANT MY CREDIT BANK CARD CHARGED!, I WANT TO USE MY ALREADY LOADED iTUNES GIFT CARD CASH THAT I ALREADY HAVE! I am very Frusterated, Can you Please help me? Is there a way that I can just use my Gift Card cash without filling out my Bank Card info? I think I use to be able to do this before but there maybe a new change on this? was there?
Thank You,
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These are user-to-user forums, you are not talking to Apple here. You can try contacting iTunes support and see if they will refund or credit you for some/all of the charges : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption.

Help with 2 iTunes accounts on 1 computer

A few questions here
Gfs laptop has broke so to replace going to get an iPad so she wants to put her iTunes account on my computer.
I am assuming the simplest way to do this (windows 7) is to create her own user name, sign herself in, download iTunes and put her apple I'd in?
Also before syncing her iPhone to her iTunes account on my computer, she wants her photos/videos backed up without using iTunes for fear of losing them when updating to iOS 5.0.1 (currently using 4. Something)
I am assuming to do this you need to check make iPhone storage device then my computer select her phone then drag n drop to a new created folder for he iPhone photos?
Next is she has very little music not purchased through iTunes which is obviously on her iTunes account. Can she somehow copy Music that I have on my iTunes that has been either imported from cd's or downloaded (not from iTunes store) from my iTunes to hers? Possibly copying the files somehow
Apologies to the community but I am a total novice at this and any help will be much appreciated

Read through this article; it should help:
How to use multiple iPods with one computer
Regards.

TS2446 i need help with my itunes

i need help please

Help with what?
There is a lot to iTunes what part of it is not working for you?
Allan

I need help with my itunes

i can't download any music from my old itunes account since i got it saturday

hmmm. if you're getting this when you're plugging in an ipod and you're using itunes 6.0.4.2, let's try enlisting some additional technical help.
we'll get a crash log from itunes, and send it to so someone who can interpret crash logs.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
plug in your ipod, collect the crash log, and send it to this email address
in the email:
(1) state the precise version number of itunes that you're using. (go into your "Help > About iTunes" to doublecheck.)
(2) state the precise version of the ipod updater that you're using, the precise software version on your ipod, and the model of your ipod:
iPod: How to find software version
Identifying different iPod models
(3) include the URL to this thread so that the person who gets the email has some context, but also give as much information about the context of the crashing as you can.
love, b

Need help with ipod itunes syncing problem just occured

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You should have created a backup of your Itunes library before your computer restore to factory setting so that you can copy them to your new iTunes.
Sync is only oneway, from PC to your device. Unless you have the music on your PC, iTunes is going to wipe out what you have on your device if you are syncing to a new library.
You can only transfer Purchased music over to Itunes on your PC.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
As for you own music, you may have to use a third party software to copy over. A good Free one is called Sharepod which you can download from Download.com here:
http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2

I need help with reinstalling Itunes on windows 7

Please help me, Im having an issue with reinstalling Itunes on my Windows 7 Home Premium 64-bit Oeration system. I usually never had any issues with updating it. But today it started to mess up with me. everything goes fine except for these issues: when it comes to the Starting services it bring an issue.then it brings this issue It says it has been installed correctly but when i try to open the itunes brings up this error.and thats it. I tried to delete all the file from the Itunes folder in Program Files (x86). Please help me. I cant work w/o itunes.......

Go to this user tip: https://discussions.apple.com/docs/DOC-6562 and follow through step by step.

I need help with my itunes account

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