I need help with my new iPod video!!!!!

i got an iPod video and i am trying to get some songs onto it. i plugged my iPod into my computer and opened up iTunes. i was told that an iPod icon is supposed to pop up. when i plugged my iPod in, the icon did not show up. what do i do?!
signed,
I NEED HELP DESPERATELY!!!!!!!!!
Dell Inspiron   Windows 2000  

Make sure you have the latest version of iTunes (iTunes 7.0.2.16). To find the version of iTunes you have open iTunes, click Help, then About iTunes. If this does not work then follow the following instructions:
For iTunes Technical support please call 1-800-APL-CARE
or
Another problem might be that your service pack of Windows 2000 is not the latest version (Windows 2000 Service Pack 4).
I would recogmend getting Windows XP, many advantages over Windows 2000. Especially security and looks wise.

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