I Need Help with Sending My Ipod Back!

I need to send my ipod back because I think the headphone connector is broken but I'm confused. When go to the page where you send it back it asks you some questions. At the start it asks you if you need to replace a part or the whole thing...whick should I chose? Also at one part it asks you what's wrong with the ipod. It has a drop down menu and i'm not sure what to put. Also after that it asks you which faulty accessory you have. What happens when you don't have a faulty accessory or you don't know what's wrong with it? What else would a headphone connector be called...sorry i'm really thick

If you have used your iPod with other headphones and it still won't work then you would need the whole iPod replaced.
So...
1) Repair whole unit
2) For select an issue, click Sound Quality
You should be able to complete the rest of the form.
btabz

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I need help with my new ipod on windows me

I bought myself an ipod in the states (usa) i was told it was universal & can be used in the uk! i have windows ME & was also told this would be compatible with this computer but once i tried to download my software of the cd & put in my details of the ipod it came up with the following error message:ERROR 1904.MODULEC:\PROGRAM FILES\IPOD\IPOD UPDATER 2005-02-07\IPOD UPDATER EXT.Dll FAIIED TO REGISTER .HRESULT-2147220473 CONTACT YOUR SUPPORT PERSONELL.
can any one help????
aslo i was told once downloaded onto my p.c i then cant use my ipod on another p.c this does not make any sense say if you upgrade your p.c does this mean you then cant use your ipod anymore ??? please help me ???

Hello Andrew,
Was the reply I gave you in the other post you made of no help?
I explained that Windows ME is not compatible, but you can get it work with a little messing around, and once again, here's a link on how to do it.
Guide to iPod and Windows ME.
As I said previously though, you won't be able to use iTunes.
See my other answer to you here.
Jeff Bryan, "Need help with my iPod." #4, 06:13am Aug 8, 2005 CDT

Need help with LaCie d2 and back-ups

I have a new MacBook running 10.4.9 and a Flat Panel iMac running 10.3.9 and 9.2.2 (for a couple of old games). Today I updated my LaCie firmware with the hopes of backing up my MacBook. The 120 GB LaCie has 4 partitions, 1 empty, 2 with 10.3.9 backups and one with a 9.2.2 backup. My plan was to erase the LaCie and repartition so that I would have 3 partitions: one for 10.4.9, one for 10.3.9 and one for 9.2.2. My flatpanel recognizes the LaCie volumes as bootable (they show up when I start while holding down the option key and I can see them in System Preferenes as start-up disks). My MacBook mounts the LaCie volumes, I can see them in disk utitility but they do not show up when I hold down the option key nor can I see them in System Preferences as start up disks. Is this normal? Will my 3 partition plan work? In order to backup my MacBook would I just need to start up from the Tiger CD and then use disk utility to clone a copy? I have read about SuperDuper and have it on my MacBook but I wouldn't be able to use that if booted from the CD, right?
As you can tell, I am a very BASIC Mac user, so please talk down to me. I am NERVOUS about wiping my LaCie--like working without a net! I also want to repartition my flat panel to 2 partitions rather than 3, if I ever get this figured out.
TIA for your patience and help.
MacBook Mac OS X (10.4.9) iMac Flat Panel and LaCie d2
iMac Flat Panel

Just a couple of things. A bootable OS needs to be installed on a volume/partition before it appears in Startup Disk. Additinally, you'll need to partition the LaCie with the MacBook, since Panther's Disk Utility doesn't know anything about the required GUID partition map scheme. Finally, note that Panther and OS 9 can't use the GUID scheme. The See my post at http://discussions.apple.com/message.jspa?messageID=4511447 for details.

Need help with 30gig black ipod

I just recently purchased this ipod and loaded 233 songs. it was working fine until i connected it to the pc to charge it
it keeps giving this picture with the battery charging http://images.apple.com/support/ipod/elements/banners/4ipodicons.gif then after 30 seconds it gives the picture with the sad ipod face http://images.apple.com/support/ipod/elements/banners/4ipodicons.gif so could someone please help me, i tryed to reformat it but the computer does not recognize any device connected to the pc.

This question has been already posted (and answered) several times already. Please use the search function at the top right hand corner of the page.
Please do a search in google for videora ipod converter (if you are using windows) and follow the instructions there.
If you cannot follow those instructions, then please use the itunes music store to get your videos. (music, tv series, etc.) If you want to know more about using different tools to ripping dvds and vonvertin videos to diffenret formats please check the forums at www.videohelp.com

I need help with my new iPod video!!!!!

i got an iPod video and i am trying to get some songs onto it. i plugged my iPod into my computer and opened up iTunes. i was told that an iPod icon is supposed to pop up. when i plugged my iPod in, the icon did not show up. what do i do?!
signed,
I NEED HELP DESPERATELY!!!!!!!!!
Dell Inspiron Windows 2000

Make sure you have the latest version of iTunes (iTunes 7.0.2.16). To find the version of iTunes you have open iTunes, click Help, then About iTunes. If this does not work then follow the following instructions:
For iTunes Technical support please call 1-800-APL-CARE
or
Another problem might be that your service pack of Windows 2000 is not the latest version (Windows 2000 Service Pack 4).
I would recogmend getting Windows XP, many advantages over Windows 2000. Especially security and looks wise.

I need help with photos and iPod

I put a bunch of my pictures on my iPod to view them. They were saved onto an external harddrive, which is now dead. How can I get the pictures from my iPod back onto my computer?
Windows XP

Is there a program thats free? Im fine with this one
if now, its just I have a ton to get back and the 25
per day is kind of low.
That's the only one I know of. You might want to try searching on Google or a similar search engine.
evangosensgo,
No, I don't work for Apple
btabz

I need help with send a gift though iTunes without a credit card

I need help send a iTunes gift card on iPhone though iTunes Store without a creid card

That's not possible. Apple doesn't allow iTunes Store credit to be spent on gifts.
(126618)

I need help with updating my Ipod 5

So i am updating my ipid 5 to IOS 7.0.3. I am doing it through Itunes on my computor. I have sucsessfully updated the ipod, and am now in the process of setting up the ipod after the update. I am connected to wif-fi, but for the past 20 hours all the ipod has said was "restoring ICloud settings". I need help! i dont know what to do
Thanks!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- The try again.

Need help with using new ipod as hard drive. please!

Hi. Has anyone had any problems using the ipod as a hard drive between two systems? I have an old 4th generation ipod which I used on my PC. That ipod worked great between macs and pcs as a hard drive. But recently it is completely screwed up. Anyway, I got a new Mac book pro and a 5th generation 60gb ipod.
Now, I'm trying to get some stuff off my pc and transfer it into my mac. In my pc it comes up in "my computer" but keeps asking me to format the hard drive whenever I do the drag and drop of files into it. I've already formatted it for my mac, but haven't put anything on it yet. So I guess I could just do that for the transfer and reformat it for the mac and then put my music on it.
I just want to know, it worked so well between mac and pc as a hard drive when originally formatted for my pc. will it not work the other way around? Will I have to keep reformatting it for the pc every time and then lose any information and all my music if I want to use it in that way? Or is there something I'm doing wrong? I would really appreciate any help at all that anyone could give me. Who really needs a 60gb anyway, if not to be able to transfer files back and forth between home and work, right?
Dell Dimension 4400/MacBook Pro Mac OS X (10.4.9) Windows XP on the PC

Thank you for your reply. It cleared up a lot of confusion for me. But I have one more question.
See, I looked both of those software applications up, and it seems those are to be installed on the windows operating system. My plan is to eventually stop using my PC and give it away to goodwill, however, for work purposes- which is freelance- I'd need to use the ipod as a nice small portable hard drive- I'm a photographer, and work with big files, so I need the larger space that a flash drive can't give me.
So, is there any type of mac formatting on the ipod that can also be read by the pc? Or is there a 3rd party software that can be installed on the ipod that will enable it to be read on the pc and mac while retaining its mac formatting?
If not I guess I'll just have to go back to the old and extremely inconvenient way of doing things. I really wish mac would have mentioned these things before in all their descriptions.

Need help with new computer/ipod

Hi i have a new computer and I want to put my ipod music on the new computer I can not figure out how to do this.When i plug into I-Tunes it only wants to sync and erase my IPOD help????

1). Connect your iPod to your new computer. When you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod.
2). When your iPod appears in the iTunes source list change the update setting to manual, that will let you continue to use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone
3). Once you are connected and your iPod is safely in manual mode there are a few things you can do to restore your iTunes from the iPod. iTunes will only let you copy your iTunes Store purchases directly from an iPod to the computer, you'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
For everything else (music from CDs, other downloads and including iTunes purchased songs and in some cases, videos and games) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
A selection of iPod to iTunes utilities:
TuneJack Windows Only (iPhone and iPod Touch compatible)
SharePod Windows Only (iPhone and iPod Touch compatible)
iPod2PC Windows Only
iDump Windows Only
YamiPod Mac and Windows
iPod Music Liberator Mac & Windows
Floola Mac & Windows
iPodRip Mac & Windows (iPhone and iPod Touch compatible)
iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
4). Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.
5). I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive

Need help with transferring from ipod mini to nano!

I own an iPod mini and just went and bought an iPod nano and am wondering how to transfer the music from my mini onto my nano. This may seem like a dumb question but I'm not finding a way in iTunes to do it. Thanks for help in advance

IPods are designed to transfer music in a one way fashion. Meaning, iPods can only have music transferred to them via iTunes, not vice versa. So, in your case, where the iPod mini has your music on its memory, you will be unable to transfer the actual music back to the computer. Hopefully, you have the music from the iPod mini stored on your computer or on some flash drive to be able to import the same music to the iPod nano. I am assuming that this is the case, your music being on iTunes, else other implications would have occurred in updating the iPod mini. Put simply, you need to have your music solely on iTunes and transfer from there to the iPod nano. Hopefully this helps.

Need help with Itunes and IPod Shuffle

I have the latest updates for both Itunes and the IPod Shuffle. I have Itunes on two different PCs, one for the wife and one for myself. I got a new Nano and gave my wife the Shuffle I had and she gave her shuffle to a friend. Everything has worked just fine in the past. When she plugged in my shuffle it asked if she wanted to sync to this PCs library and she said yes. Everything went fine except that no files will copy to the shuffle. It seems to take a VERY long time to sync as well. I tried dragging a song or a playlist but it just sits in sync mode for a long time and then when it's done there is no music on the shuffle. I don't understand the problem. When I attach the shuffle to my PC it asks if I want to sync to the library and everything works, files transfer, no problem. Putting back on her PC and going through the resync business again results in the same situation. Help!

Hello! no, you haven't stumped the pros. This is a user board. No pros here to stump, just volunteers.
Shuffles are only designed to sync with one PC. Connect it to your PC and restore it to factory settings. Eject it. When your wife connects it to her PC, it should get recognized.

I need help with Restoring my iPod. =/

Okay, so I put music on my iPod using WinAmp, right? Well, the music was unorganized and the quality was terrible, so I downloaded iTunes and transferred the music to iTunes from WinAmp. I also wanted to restore my iPod so I could re-add the music files to it.
NOW, iTunes tells me that my iPod is in recovery mode and needs to be restored. So I restore it, and it STILL tells me it needs to be restored. I swear, I've "restored" this thing like eleven times.
Oh, and to add to the problem, it's suddenly telling me that my iPod has encountered a problem while restoring itself by an "unknown error"
*PLEAE HELP!* I would give you everything I own if I knew you personally, I just want my music. lol

Have you had a chance to look at this troubleshooting page? If not, have a look at the bottom section that covers what to try if the message keeps reappearing: iTunes has detected an iPod in recovery mode - Use iTunes to restore
Towards the end it says "If after restoring your iPod, the message described above reappears, the iPod drive letter may need to be reassigned. See the "Change the Drive Letter" section of this document for steps to assign a different drive letter" which contains a link to this article: Windows confuses iPod with network drive and iTunes may exhibit strange behavior in relation to the iPod.

I need help with syncing my Ipod that has old music on it.

My mother has an Ipod with music on it from a computer we've had in the past (i'm almost certain the songs were downloaded via cd). We no longer have that computer, and the current Itunes account only has the songs she's bought since then. She's spent several gift cards on the songs, only to realize that syncing those songs would delete her old songs. Is there any way to get the current songs on her current itunes? Please help : /
She obviously no longer has those old cds, so that is not an option.

Hi jacobfrommt,
I believe that you may be able to acomplish what you are describing by using the Manually Manage option in iTunes. You may find the following articles useful:
Apple Support: Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/HT1202
Apple Support: Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
Cheers,
- Brenden

Need Help With Restoring My Ipod, Problem seems Unique, please help.

Hi, I have a mini as most of you others do as well. I will outline all the problems and the solutions I have taken to solve these problems, yet they have all failed.
1) When trying to turn my IPOD on I run across the Folder with the Exclamation Point
SOLUTIONS: I have tried to reset, and change the format of the drive, both have failed to solve the problem. When I try to connect the ipod to the computer (in disk mode and out of disk mode) it says The Ipod is corrupt it may need to be restored. So I restore the IPOD and it says Disconnect it and replug it into a power source (which I interpret as the wall charger). After I disconnect it (I have tried just disconnecting it when the menu restarts to the APPLE and disconnecting it by manually selecting the IPOD from the source list to disconnect after waiting) and plugging it into the wall charger I get the folder with the exclamation point again. It seems to be a cycle, and I don't know how to break it. If it is a faulty harddrive I guess I will try to replace it using the method outlined in other posts, but if I'm missing anything please let me know. Thank you.

That's the faulty drive/OS indicator.
If restoring the iPod from iTunes doesn't work, it's likely that the drive has died and needs to be replaced.
It's a fairly easy task with the proper tools.

I Need Help with Sending My Ipod Back!

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