I need help with storage. 5 GB are free. So iCloud sends an email that I need more. So I purchase 20GB and now I want to downgrade back to the 5GB. I can check the 5GB box, but no DONE button appears. Anyone have an answer?

I Need help with iCloud storage. 5gb are free, so I get an email, that mine is just about full. So I upgraded to 20gb and now I want to downgrade back to 5gb.
tthe DONE button doesn't highlight, so my requested can't be completed. Any help will be appreciated.

Have you tried rebooting the computer? If not, the next step is to contact iCloud Support. http://www.apple.com/support/icloud/

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HT5312 Every time i try to buy something from the Itunes i cant because i most answer the security question but I don't remember my security question answer help plzzz, note: I can't call the apple support because I live in Saudi Arabi

Every time i try to buy something from the AppStore on my iPad or iPhone 4S i cant because i most answer the security question but I don't remember my security question answer, when I try to go change it from my Apple account he ask me the security questions agin and I don't know the answer help plzzz, note: I can't call the apple support because I live in Saudi Arabia

If you don't see the 'send reset info' button on the page where you can change them then I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset. You could try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security

I'm trying to buy something on the App Store but I don't remember my Security questions answers what can I do

I'm trying to buy something on the App Store but I don't remember my Security questions answers what can I do

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100016)

Hello, my MacMini was in repair and now when it´s starting it finds the bluetooth-mouse but not the bt-keyboard. What can I do?

Hello, my MacMini was in repair and now when it´s starting it finds the bluetooth-mouse but not the bt-keyboard. What can I do?

Reset smc and pram.

I did the software upgrade on my iPhone, but now i want to go back to the previous version 4.3.3 How can i do that?

I upgrade my iPhone software to iOS 4.3.5 but now i want to go back to the previous version the 4.3.3
How can i do that?

Not supported by Apple, thus there is no official way to do so.

I have a mac book pro. Yesterday the mail app failed to open. I have tried to open it fomr the dock and the application folder but nothing happens. Does anyone have any suggestions to get it to work?

I have a mac book pro. Yesterday the mail app failed to open. I have tried to open it from the dock and the application folder but nothing happens. Does anyone have any suggestions to get it to work?

You don't need iDVD unless you are going to make DVDs. If you are just trying to share files, iDVD won't help you at all.
What you want to do is in iMovie, choose File/Share/File, and export that way. It creates an .mp4 file that should be readable on Macs or Windows.
You could also File/Share/YouTube if you don't mind posting them to YouTube, because of course YouTube videos are watchable by any Mac or Windows computer made in the last 10 years.

I have Premier Elements 12 and recently changed my computer to an iMac. I want to re-register my software on the iMac but the Adobe system won't let me. Anyone have an answer? Cheers Brian

I have Premier Elements 12 and recently changed my computer to an iMac. I want to re-register my software on the iMac but the Adobe system won't let me. Anyone have an answer? Cheers Brian

Brian Chapple
I did not see your post 4 until after I had posted just now.
That is one of the drawbacks related to purchasing Premiere Elements as a download from Adobe...the download is specific to the Windows or Mac operating system to which it is downloaded. So all you have purchased that way are the installation files and a serial number for Premiere Elements 12 Windows. If you had purchased Premiere Elements 12 in the box packaging, that comes with a disc for Windows and a disc for Mac.
How long ago did you purchase Premiere Elements 12 Windows? If within 30 days of purchase, you can look into a 30 day money back from Adobe. But you cannot purchase the box packaging from Adobe. It only offers the download purchase from it. You would have to buy from an authorized reseller if you wanted the boxed purchase.
The way it is now, you will need to purchase new installation files and serial number for Premiere Elements 12 for your iMac.
That is the situation that I believe exists. More information if needed.
ATR

Accidentally removed from,sharing and permissions the admin user,and now i do not when i find the home icon at my computer i do not have permmission,and the mac does not works properly,lots of question mark at the dock ,please help

accidentally removed from,sharing and permissions the admin user,and now i do not when i find the home icon at my computer i do not have permmission,and the mac does not works properly,lots of question mark at the dock ,please help

I'm going to assume that since you deleted your hard drive and all its files, you had a backup, yes? If the backup has an OS (bootable clone), then you can boot into it by holding down the option key when you start up you iMac and choose the backup drive. Then use Carbon Copy Cloner or Super Duper to copy the files back to your iMac.

HT2480 My e-mail, exchange account, on iphone, displays an out of date signature. My Outlook displays the correct signature but this does not appear to have replicated to my iphone.

My e-mail, exchange account, on iphone, displays an out of date signature. My Outlook displays the correct signature but this does not appear to have replicated to my iphone. The standard signature still says "sent from my iphone" which is fine but I need desperately to change the exchange signature as the office address is incorrect.

I have already tried that and this doesn't work. The signature is pulling incorrectly from exchange but I don't know how.

I upgraded my icloud by mistake and now i want to downgrade but it wont let me do it

I updraded my icloud last night my mistake and now i want to downgrade again but it wont let me. How can i downgrade?

Hello there, Liezlsa.
The following Knowledge Base article offers up information on just that topic:
iCloud: Storage upgrades and downgrades
http://support.apple.com/kb/ht4874
If you are working on iPad the following information is useful:
Downgrade your iCloud plan
You can choose a lower-tier storage plan to replace your higher-tier plan (for example, a 10 GB plan to replace a 20 GB plan). The downgrade will take effect on the anniversary of when your storage upgrade was purchased.
iOS 5 or later
Go to Settings > iCloud > Storage & Backup.
Tap Change Storage Plan.
Tap Downgrade Options and enter your Apple ID password.
Choose a different plan to use when your current storage plan expires.
Tap Done.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. What do I do?

I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. So when I want to download apps I have to sign in with apple id but I can't so I made a new one, However I can't seem to be able to delete the old one. What do I do?

You can't merge Apple IDs. You also can't cancel (delete) and existing ID, you can only choose to stop using it.
If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance. Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’.

HT201295 Recently Apple replaced the hard drive on Mac running Yosmite 10.10.2 and now when i try to rn FaceTime, the computer says "no camera available". Does anyone no how to fix this?

Recently Apple replaced the hard drive on Mac running Yosmite 10.10.2 and now when i try to rn FaceTime, the computer says "no camera available". Does anyone no how to fix this?

Assuming there is no hardware problem try reinstalling Yosemite. If this does not work then take it back to the Apple Store.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

HT1212 Hello, I made the mistake of turning my phone off and now it won't come back on the apple comes on then goes off.

Hello,
I turned my phone off and now it won't come on. The Apple will come on but goes off and the screen is back when its off.
Thanks in advance for any assistance you may be able to provide.

Was the Battery Charged..?
Ms Nick wrote:
I turned my phone off and now it won't come on.
See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

TS1702 after i sync my phone i lost one of the applications that i've been using for long time and i saved many pix inside. i donwloaded the app again but i didn't get the pic inside, is there anything i can do

i lost one of the applications after i sync my phone plz help

SkyDaughter29 wrote:
My current situation: I have soooo many texts on my iphone and I haven't deleted many because I need the information contained in them for future reference and for legal purposes. I would really like to find a means and way to save them other than on the phone itself. I've done searches for various apps yet I'm not finding what I think I would need. It appears Apple does not sync the texts between the iphone and my MacBook Pro.
Try the computer apps PhoneView (Mac) or TouchCopy (Mac & PC):
http://www.ecamm.com/mac/phoneview/
http://www.wideanglesoftware.com/touchcopy/index.php
Best of luck.

I BOUGHT AN IPHONE IN THE USA AND NOW I WANT TO USE IT IN EUROPE. HOW CAN I UNLOCK IT?

I BOUGHT AN IPHONE 4 IN AN APPLE STORE IN THE USA THAT IS LOCKED. HOW CAN I GET IT UNLOCKED TO USE IN EUROPE?

As far as I'm aware you can use your phone anywhere in the world. The phone is 'locked' to your network provider, so it is the SIM card that won't work in Europe. You need to contact your network provider and have global roaming added to your contract.

I need help with storage. 5 GB are free. So iCloud sends an email that I need more. So I purchase 20GB and now I want to downgrade back to the 5GB. I can check the 5GB box, but no DONE button appears. Anyone have an answer?

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