I need my cs5 serial number

I currently have a case open to confirm that I have purchased this product in the past.. I need to know what i need to do to go further

You need to contact Adobe.  We are not Adobe.  This is a user to user forum.

Similar Messages

  • I need a CS2 serial number to complete my CS5 re-installation.

    I need a CS2 serial number to complete my CS5 re-installation.

    use your own cs2 serial number if you're installing an upgrade.

  • My computer crashed and I need a new serial number.  I have my product key

    My computer crashed and I need a new serial number.  I have my product key

    Duplicate thread http://forums.adobe.com/thread/1204907

  • Need to make serial number in rdf

    need to make serial number column in report builder
    i tried to put rownum as column in the select statement but data wasnot fetched probably

    user513954 wrote:
    need to make serial number column in report builder
    i tried to put rownum as column in the select statement but data wasnot fetched probablyWhat do you mean by "was not fetched properly"? Why did not rownum work for you? Do you have the corresponding SQL?
    Cheers
    Sarma.

  • Cs5 serial number not allowed for cs6 upgrade?

    hello
    I am trying to install CS6 Design Premium (via CD) and have CS5. However I am denied installation because my CS5 serial number is not allowed (it appears I must have CS5.5).  All phone lines are engaged. As well as frustrating, this would seem a very poor 'stealth' trick. I have countless registered Adobe copies going back years and saw no warning re this possibility prior to purchase. Is installing from CS5 impossible?

    phew! I took your advice and after many dropped phone connections, I was able to speak to Prashant (Adobe service rep in India) who was able to take create a (temporary) support number for me to type in to the registration dialogue via the challenge code procedure. This appeared to bypass the registration dropdown issue and so allowed me to register... at last!
    In retrospect I am very grateful for your help and my good fortune in being able to speak to Prashant who was able to fix the problem over the phone. However I suspect this problem may occur to others and the solution seems far from easy when long phone queues and dropped connections add to the tortuous minefield of what is simply meant to be a registration process!
    best regards in all events
    Simon

  • MAC OS remember my bad cs5 serial number!

    Sorry for me English!
    i buy version cs5 and upgrade to cs6
    i installed cs6 and install app ask me for cs5 serial number - i write cs5 serial and install - so i have a problem, saller write to me bad cs5 serial number - now i have new cs5 serial number - but i have problem, when I install cs6 - i think mac remember last cs5 serial number - because don't ask me for cs5 sn. I uninstalled later ADOBE CS6 and use Adobe CCleaner - not work for me! How I can delete CS5 last serial number and write correct number? Please help me!

    Ok - problem solved!
    I delete all Adobe folders and files on my Mac and new install - now ask my serial number cs5 version.

  • My computers broke down before I could deacte CS3. I need a new serial number to reinstall on my computer.

    My computers broke down before I could deacte CS3. I need a new serial number to reinstall on my computer from Adobe.

    Contact support by web chat to reset activations.
    Mylenium

  • My computers broke down before I could deactivate CS3. I need a new serial number to reinstall on my computer.

    My computers broke down before I could deactivate CS3. I need a new serial number to reinstall on my new computer.

    Hi Corinne,
    You can try and perform the installation on another machine and it should work fine for you. Can you please let us know if this is able to solve the issue for you or not.
    Cheers,
    Kartikay Sharma

  • Replaced harddrive after it crashed-I need a new serial number. have redemption code

    I replaced my harddrive on my laptop using windows 7. I lost abobe photo lightroom 5. I have my disk, redemption codes, id, and pass word. I need a new serial number to reinstall.

    You don't need a new serial number, you need  your previous serial number to use, again.  You can only use the redemption code, once, and need to have recorded your serial number, somewhere.
    The usual place to get your old serial number back is by logging into www.adobe.com and clicking Manage account then a few more clicks into your product lists and you'll see all the serial number for your registered products.
    If you never registered your LR copy with Adobe then they won't have your serial number.  I don't know if there's a way to get it back or not.  You can try doing the help and support option on adobe.com and get to where you Still Need Help and do the Chat option and see if they have your old serial number stored somewhere even if you never registered it.

  • My hard drive died, so I need a new serial number to reinstall Lightroom.

    Hello,
    My hard drive died, so I need a new serial number to reinstall Lightroom. How do I go about having another serial number emailed to me?
    Thanks!

    if you have your serial number then all you need to do is download the Lightroom installer and install the program. Use your existing serial number. If you don't have your serial number, but registered Lightroom with Adobe then you can login to your Adobe account and get the serial number.

  • Do I need a new serial number to move css5 to mac?

    I changed to a Mac From Windows. I tried to install on mac but the serial number is not correct for the product. Do I need a new serial number?

    Frmontoy1 please be aware that it is not possible to request a platform swap for Creative Suite 5.  Platform swaps can only be requested for the current version of an Adobe Creative Software title.
    If you wish to use Adobe Creative software on Mac OS then I would recommend either upgrading to Creative Suite 6 or obtaining a Creative Cloud membership.  You can purchase an upgrade for Creative Suite 6 at https://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_ creativesuite6.html.
    You can also currently qualify for a special price on a Creative Cloud membership since you own Creative Suite 5.  You can find more details https://www.adobe.com/products/creativecloud/buying-guide.html.  Please also be aware that a Creative Cloud or point product subscription will allow you to install the Adobe Creative software on both Mac OS and Windows.

  • CC licensing won't take my CS5 serial number

    Trying to license Photoshop CC on my computer, but the process won't accept my 24 digit serial number that came on the box my software came in.  Any ideas?
    Tom

    Creative Cloud products are not licensed via a serial number. They're authenticated via logging in with your Adobe ID.
    Why are you being asked to enter your CS5 serial number? It has no relation to your Cloud membership.
    Did you log in to creative.adobe.com/products and download Photoshop CC?

  • Trial version. Today I have downloaded the program with the serial number, now I'm doing the istallation he asks me the serial number, I put it and he tells me that I need also the serial number of the previous version. How can I find the serial number of

    1 month ago I Downloaded a trial version. Today I have downloaded the program with the serial number, now I'm doing the istallation he asks me the serial number, I put it and he tells me that I need also the serial number of the previous version. How can I find the serial number of the trial version?

    What program, and did you buy the UPGRADE version, or the FULL version?
    Your description indicates that you bought an upgrade version... which requires proof of a previous version to install
    So, if you had A and you bought A+ you need to provide your A serial number during install so A+ knows you are legal

  • Redemption code needed to get serial number for Lightroom is not activated. What to do?

    redemption code needed to get serial number for Lightroom is not activated. What to do?

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • Downloaded Pages today and it won't save anything.  Says I need a purchased serial number which was not sent to me.  What's up?

    Downloaded Pages today and it won't save anything.  Says I need a purchased serial number which was not sent to me.  What's up?

    You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

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