I need my serial number adobe creative cloud that acquired

My name is Emmanuel Paredes Villegas and bought a membership of Adobe Creative Cloud on March 1. Today I want to use the software on a second computer I bought and asks me the serial number, which I can not find it anywhere.
I can provide it.
My id is adobe
el.manu @ me.com
thanks

Hi El Manu,
Welcome to the Adobe Forums,
You have activated it two times,one activation was done today.
if it is asking for serial number then please follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.
Hope it helps you.
Regards,
Rajshree

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Serial number from creative cloud

I downloaded the adobe creative cloud (free) and then downloaded the premiere pro CC and after effect CC for 30 days trial. However, when the time expired and I tried to activate it by paying that monthly payment, it told me to have a serial number. Where is the serial number for creative cloud? I downloaded it from Internet and it might had an email with the serial number, but I may deleted it. How should I request to resend the serial number to me, or how should I find it online?

Welcome to Adobe Forum,
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
   Windows:
   In windows 7 navigate to following location:
     /windows/system32/drivers/etc
   1. look out for "Hosts" file
   2. Open it with notepad
   3. Check if you have any entry for Adobe
   4. Remove the entries and try again launching any product from CC
   On Windows XP navigate to following location:
   \windows\system32\drivers\etc
   1. look out for "Hosts" file
   2. Open it with notepad
   3. Check if you have any entry for Adobe
   4. Remove the entries and try again launching any product from CC
   Mac:
   1. Please click on "Go" and navigate to /private/etc
   2. Open "hosts" file and check out for any entries for Adobe.com
   3. Remove the entries and save the file
   4. try again launching any product from CC
You can refer :
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
Regards,

I need help refreshing my Adobe Creative Cloud membership in Business Catalyst.

I need help refreshing my Adobe Creative Cloud membership in Business Catalyst.
Hello, I had an Adobe Muse membership and I have changed it to a full Adobe Creative cloud membership. The problem is when I login in to business catalyst and try to push live a second site, it tells me as follows: Your Adobe Creative Cloud Membership has reached its limit for hosted sites.
I think business catalyst has not recognize jet that I have change my Adobe Creative Cloud Membership and does not allow me access to the 5 sites that are supposed to come with my adobe creative cloud.
Please help me refresh my status on business catalyst so I can publish my 5 sites.
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Hi,
Please reach out to our direct support via case or live chat as this may require escalation. It appears your account is not syncing with your adobe ID for whatever reason and will require further investigation to help resolve. We'll need your ID(s) plus any additional details so we can correct this for you.
- http://helpx.adobe.com/contact.html
Thanks,
-Sidney

I just dowload and pay the new LR6. I already have the LR 5.7 on my PC with OS 8.1 64bits - when I try to enter the serial number Adobe informs me that there are no eligible product available - the list doesn't include the LR6 version ?

I already have the LR 5.7 on my PC with OS 8.1 64bits - when I try to enter the serial number Adobe informs me that there are no eligible product available - the list doesn't include the LR6 version ?

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Lightroom Serial Number in Creative Cloud

I have been using Lightroom everyday with no problem then today it has started up as if it is loading for the first time & asking for a serial number. I am using the Creative Cloud for Photographers & I don't seem to have a serial number. can anyone help?

There is no serial number for any Cloud apps. They are activated via your Adobe ID.
Close PS and Lightroom.
In the Cloud desktop app, try signing out of your Adobe account then signing back in. See if it makes any difference to Lightroom being recognized as licensed under your Adobe ID.

Will I need to download my adobe creative cloud apps again if I re-install my operating system?

I have recently signed up to adobe creative cloud and am very pleased with the products. It took a while to download the apps (adobe photoshop, premiere, indesign, illustrator and adobe bridge. If I re-install my Operating system (windows 8) on my PC, will I need to download those apps again, or is there a way of saving them to a USB or DVD before I format the drive?
I hope someone can advise me on this - thanks in advance
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So am I right in thinking that there are no '.exe' files which I would be able to save on a USB, hard drive or DVD, rather than download them again? - it seems like a lot of information to download and I am having to use mobile broadband at the moment. Is there a DVD which you might be able to supply me that I can use in the future?
Downloading the trial of the master collection would presumably involve me downloading a massive amount of program data from adobe cloud, so I'm not sure if this would help. I really appreciate your suggestion and speedy response to my query. Please let me know if there is any other method that you could suggest. Kind regards
Rob

Adobe muse and serial number from creative cloud?

Hello I have bought Adobe Muse, and when I try to start it. Adobe whants me to write down a Serial Number. Where can i find that?

Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Serial-Number for creative Cloud

Hi,
I purchased Creative Cloud some days ago, and I can´t get through to the programs without having a serial number. But I know I´m not supposed to need one.
I asked the support team for help, and they said i should do this:
Open a Finder window. Choose Go > Go To Folder.
Type /etc hit return, find Hosts file in etc folder and copy it to Desktop
Right click the Hosts in etc folder and click on Move to Trash.
Open the Hosts file which is copied on the Desktop.
Or you can look for the entry 127.0.0.1 activate.adobe.com and delete this text.
But I can´t find the folders on my mac. Where do I go in my finder, to find this folder?
I downloaded a trial version before I bought Creative Cloud. May that cause any problems?
I have a macbook pro, prosessor 2.2 GHZ Intel Core i7, version 10.8.2.

Thank you for the reply!
Okey, I tried to delete the one line the other guy told me to delete. And now it looks like this. should I delete all of them?
Is there something else I should delete? Because it is still not working.
Should I have copyed it to the desktop as the other guy wrote?

Serial Number Required - Creative Cloud Subscription is Active!

I am getting very frustrated! I just paid for a Creative Cloud subscription three days ago. I have the Adobe Application Manager on my computer and it is working smoothly for several programs. However, when I try to use Photoshop, it requires me to license the product. I sign in with my Creative Cloud subscriber email, and it asks for a serial number (which, of course, I don't have).
I've seen lots of people posting about this problem, but no solution. Is Adobe addressing this? Photoshop was one of the main reasons that I got this subscription! I don't want to waste my money on a program I cannot use.
Any help is greatly appreciated!

Lets try two more steps to fix the problem.
First run the Adobe Cleaner Tool.
You can download it from here http://www.adobe.com/support/contact/cscleanertool.html.
In the drop-down in the top right select Creative Cloud and then highlight Creative Cloud Installer.
Now click on the Cleanup selected button.
Next install the Adobe Application Manager (AAM) for Mac.
You can get it from here http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774.
Launch AAM and sign in with your Adobe ID.
This is removing the Creative Cloud applet that AAM uses and then re-installing AAM. This does not affect the install of Photoshop and Illustrator.

Order Number Adobe Creative Cloud

I need to cancel my membership subscription (annual) from Creative Cloud, and I need the order number, but I have not found it in anyplace.
How can I get my order number (Payment Request) from Adobe CC? I lost my email confirmation with this information.
Thanks.

Hi elielgvs,
Welcome to Adobe Forum.
I am reproducing a portion of the link : http://helpx.adobe.com/x-productkb/policy-pricing/adobe-stores-online-order-payment-faq.ht ml under the Tab
How do I find my order number?
Your order number is included in your order confirmation e-mail. You can also visit theAdobe Store for your country, sign in to your account, and click My Orders
I under stand that you would like to cancel the subscription, please view http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html for cancellation.
Incase you are unable to find order number, please contact Adobe Support:http://adobe.ly/yxj0t6.
Hope it helps you, if you find the information helpful, please mark the post as correct or helpful. We value your opinion.
Regards,
Rajshree

I'm always asked to tipe in a serial number in Creative Cloud?

Hej, I'm always asked to tipe in a serial number, as said in the question above.
I've tried all the steps Adobe wrote in the support section, but nothing helped.
Do you have other ideas?
I am really looking forward to get a solution for the problem.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Where can i find the files downloaded by Adobe Creative Cloud?

I installed illustrator CC today by using the Adobe Creative Cloud, i want install it on another machine, but i do not want download it again. unlike the old Adobe Download Assistant, it don't let you select a folder to save the downloaded files.
Any help?
THX
BTW, i am using Windows 7

Hi Yuki,
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Same issue also has been discussed in the below mentioned links.
Re: Where is the serial number for Creative Cloud membership?
Creative Cloud applications ask for serial number
Let me know if it helps.
Thanks!
Eshant

Message asking to stop CC during reinstall (was:Question about installing Adobe Creative Cloud)

In October of 2013, I tried the 30 day trial Adobe Creative Cloud and downloaded Premiere Pro CC, Adobe Prelude CC, Adobe Photoshop, adobe Media Encoder CC, Adobe Audition CC and Adobe After Effects CC. After a day or so, I decided to purchase the Student Teacher Edition. When I did that, I deleted the Adobe Crative Cloud and installed the Adobe Creative Cloud for that wasn't the trail.
Every thing worked for a moment. I was able to add other things or had the option to add, because I could go to the Adobe Creative Cloud. Then when I was exiting from the Premier Pro CC tuturial, I somehow deleted the Adobe Creative Cloud icon. Whenever I tgry to download the updates and even re-install th ACC, la warning comes up to stop the Adobe Creative Cloud that is running, so, I can download the updates.
However, I am not able to do so. How can I re-install the Adobe Creative Cloud and by pass the warningf?
Thank you
Reginald D. Brown

Hi Reginald,
Please quit Adobe creative cloud desktop app. Open the task manager in Windows or terminal in MAC. Kill below Adobe services and try installing the CC apps again.
Adobe AAM updater notifier
Adobe creative cloud.
Adobe CEF helper service.
Once you end these processes, relaunch the creative cloud app and then try to install the updates.
Let us know if it works.
Thanks,
Ashish

I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.

I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.

Sent from my iPhone
Begin forwarded message:
From: John T Smith <[email protected]>
Date: December 6, 2014 at 12:45:42 PM EST
To: Giuliana Bono <[email protected]>
Subject: I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
Reply-To: [email protected]
I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
created by John T Smith in Adobe Creative Cloud - View the full discussion
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6991257#6991257 and clicking ‘Correct’ below the answer
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I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs.

I have my Adobe ID and password, however, I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs. It has been 10 months since I used Illustrator and I need to update my resume on that program. I would appreciate your help.

Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

I need my serial number adobe creative cloud that acquired

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