I need Photoshop CS5.5 installer - where to download?

I am getting this: "One or more files in the Adobe Application Support folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop." when I try to run my copy of PS5.5. Er... where do I find the installer? The download does not appear to be available anywhere on the Adobe site.

If you no longer have a access to your Creative Suite 5.5 install files then please follow the steps listed at http://prodesigntools.com/adobe-cs5-5-direct-download-links.html to download Photoshop CS5.1. Please make sure to follow the Very Important Instructions section prior to scrolling down and clicking on the download links.
I would also recommend making a back up of the installation files in case you need them again in the future.

Similar Messages

My photoshop CS5 Extended installation-cd is defect!

hello,
can someone help me!
My photoshop CS5 Extended installation-cd is defect... after reinstalling my system i need a opportunity to install CS5 Extended (german version).
Im sure that adobe give a option to download Photoshop CS5 Extended... but i can't find the page. thx

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Need Photoshop Elements v4 installer

I need Photoshop Elements v4 installer. I have a license key but need the installer. Can i get a download link or URL please.

For windows (you want the try/buy download)
ftp://ftp.adobe.com/pub/adobe/photoshopelements/win/4.x/
If your on a mac i'm not sure where to get a legal download of pse 4.

How do you change the language to English in Photoshop CS5 after installation is completed? When I installed the program, English was not one of the language options so now everything reads in spanish. I can not read in spanish. Please help!!

How do you change the language to English in Photoshop CS5 after installation is completed? When I installed the program, English was not one of the language options so now everything reads in spanish. I can not read in spanish. Please help!!

Hi mujabee1111,
Please uninstall the application from your machine and then use the link below to download the installer for the CS5 download in English language:
Download CS5 products
Regards,
Sheena

Need Photoshop CS5.5

My company has purchased a Cloud membership but we find that, for various reasons, we need Photoshop CS5.5. At this point we cannot use CS6.0. Is there a way for this to happen?

Hi Chappyptcruiser,
I'm not sure if this would be possible or not. Best bet would be to contact our technical support over the phone and ask.
800-833-6687
Monday-Friday, 5am-7pm PST
-Dave

I have Photoshop CS5 and am trying to download the Camera Raw plug in which will enable me to look at RAW images from a Nikon D800 . The download appears in my " Downloads " folder but when I try to open a RAW image I get a message up which says it can't

I have Photoshop CS5 and am trying to download the Camera Raw Plug in that will allow me to open images taken with a D800 camera .
It appears the download has been successful when I look in my " Downloads " Folder but I still get a message up saying the installed version of Camera RAW won't support the Camera model ( i.e. D800 ) . What am I missing ??
Tony Fletcher

You need to download and install Camera Raw 6.7.1 for CS5. Once you have downloaded it, you need to install it while CS5 is closed.
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Once downloaded, unzip/unpack the file, and run the executable to start the update, following the instructions.

I need to know the location where iTunes downloads software to, it is filling up my hard drive.

I need to know the location where iTunes downloads software to, it is filling up my hard drive.
I am trying to put my iPhone4 into recovery and then will restore it. iTunes starts extracting the software. But the iPhone reboots and by the time the software has completed extraction, the iPhone can no longer be seen by iTunes.
We have a very small hard drive on our laptop. Each time iTunes does an extraction, it uses up more space on the C: drive.
Nothing frees up that used drive space. Not closing iTunes or rebooting the computer. Nothing.
How do we release / delete these files?

See Re: when itunes downloads ipsw where does it go.
tt2

Adobe photoshop cs5 extended installation error (Mac); Inconsistency in installer database

Just bought CS5 Extended and ran into this problem on my Mac Book Pro running macos-x 10.6.4.
I tried to restart a few times but to no avail;....I also downloaded the advisor application and it did not turn anything up; no issues encountered......Any ideas?

Thanks for the suggestion djnickatnight. I ran the cleaner and it seems that I will *finally* be able to install CS5
I am running 10.6.8 OS on a MBP attempting to install CS5. I installed LR3 in no time, but CS5 has been a nightmare!
I hope Adobe reads these forums to understand the level of frustration and time expended installing their products.
Quick list of Adobe issues I've encountered, with fixes as I waded through the process:
Find where to download software you've purchased at Adobe- hard to do since Downloads menu only shows current offerings (LR4, CS6, etc)Not obvious, had to google to find out: You must look under Your Orders, where you will find a download button.
What the heck is Akamai Download Manager?   I decided to give Adobe the benefit of a doubt and downloaded it. Akamai buried itself so deeply into your machine that I had to do a search to find out that it was now inside my System Preferences (not a location for an app!). Weird.
Click on Akamai and find . . . . .NOTHING!!! Ta Da!   And no instructions or menu (Yes, I read the ReadMe.pdf. No help there either).   Litterally, there is an empty box, with no instruction how to begin the CS5 download. Nothing.
Finally after trial and error I discover that the FIRST time you click Akamai Download Mgr. it installs inself, the SECOND time you click the same link, it will begin to download the *.dmg file you seek. How obscure is that??? Click same link, but get different results. Lame.
After all of that I got a variety of input/output errors, and hang ups. This is a on a machine that was reformatted with new OS the day before, BTW.
More google searches, gnashing of teeth, etc.
Finally found this page, which recommended to use CSC cleaner: http://www.adobe.com/support/contact/cscleanertool.html This seems to work and I am now nearly installed.    WHEW!
Bottom line, it was way too difficult to install CS5.   The Akamai interface desperately needs documentation. The install should not take two days and multiple hours to read up and try to get lucky and actually get what I paid for. Please.

Photoshop CS5 extended installation

Hi I recently bought photoshop cs5 extended. Unfortunately I have problems with the installation. At some point the intaller asks me to insert the phtoshp cs5 disk. is this a difernt disk? thank you

CS5 is several years old. Where did you buy it? Ebay is notorious for fake PS disks.
Is this a new or an update program?

Photoshop CS5.1 Installation Error

Alright, this is the first time this error has appeared for me. I have used Photoshop since the very early versions, but never had an error like this one.
Basically, I run the setup as usual (yes I've tried to upgrade) and install it. Then after a while I get this error:
There were problems with your installation. Some required components may have failed to install. This could impact functionality of installed applications.
How can I fix this? I need to access Photoshop asap.
Thank you.

Thank you for your reply.
I cannot even finish the install at all, meaning that I had to go back to CS5 (which works). It's CS5.1 that doesn't work.
Here's the install log:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 54 error(s), 61 warning(s)
WARNING: DS013: Payload {78A53622-CDBA-49D1-A3D0-D563FB398D0C} AdobeColorCommonSetRGB 3.0.0.0 is already installed and the session payload {45063C56-A2A2-4FD1-A56A-A964723EEE1E} AdobeColorCommonSetRGB 3.1.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {39CB2E53-5326-4939-8B5A-0402C6EFBFE3} AdobeColorCommonSetCMYK 3.0.0.0 is already installed and the session payload {54D89F03-8EED-4FF9-BCDF-3B2E11D448A6} AdobeColorCommonSetCMYK 3.1.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {925ED7E4-E1B6-4544-8141-1C98A18D2E2E} AdobeOutputModule 3.0.0.0 is already installed and the session payload {AC003BC0-704F-4F02-A72E-AC8B7044DE24} AdobeOutputModule 3.1.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {B6D38690-755E-4F40-A35A-23F8BC2B86AC} Microsoft_VC90_MFCLOC_x86 1.0.0.0 -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {937FF758-7DED-3922-B192-1CA34A6D9AC2}. HRESULT: 0x8007054F.
ERROR: Install MSI payload failed with error: 1603 - Ett allvarligt fel inträffade under installationen.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {937FF758-7DED-3922-B192-1CA34A6D9AC2}. HRESULT: 0x8007054F.
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {71BC8278-815D-4F8C-8FA5-C6F782C73892} Adobe CSXS Infrastructure CS5.5 2.5.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {9158FF30-78D7-40EF-B83E-451AC5334640} Adobe Photoshop CS5.1 Driver 12.1.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe ExtendScript Toolkit CS5.5: Install failed
ERROR: DW050: - Adobe Linguistics CS5 x64: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Microsoft_VC80_ATL_x86: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Core_x64: Failed due to Language Pack installation failure
ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed
ERROR: DW050: - AdobePDFL x64 CS5: Install failed
ERROR: DW050: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 International English Language Pack_AdobePhotoshop12-en_GB: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw: Install failed
ERROR: DW050: - Adobe Extension Manager CS5.5: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS5.5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 International English Language Pack_x64_AdobePhotoshop12-en_GB_x64: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Photoshop Camera Raw (64 bit): Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation x64: Install failed
ERROR: DW050: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: DW050: - Microsoft_VC90_MFCLOC_x86_x64: Install failed
ERROR: DW050: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_GB: Install failed
ERROR: DW050: - AdobeCMaps x64 CS5: Install failed
ERROR: DW050: - AdobeTypeSupport x64 CS5: Install failed
ERROR: DW050: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - AdobeOutputModule: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: DW050: - Microsoft_VC90_MFCLOC_x86: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Player for Embedding x64 3.1: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS5.5: Install failed
ERROR: DW050: - Suite Shared Configuration CS5.5: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Support: Install failed

Adobe Photoshop CS5 Extended Installation Problem

I tried installing Adobe Photoshop CS5 Extended from the CD on Mac OS X Version 10.6.8 but installer kept unexpectedly quitting. Has anyone else experienced this as well, if so how did you fix it? Thanks!

It didn't work for the new user account either.
The error message is:

PHOTOSHOP CS5 startet Installation nicht weil bridge angeblich offen ist....

Hallo,
die Installation startet einfach nicht.
Ich habe die Creative Suite 4 auf meinem PC (HP Elitebook, 64bit, Windows 7 Professional). Jetzt habe ich Photoshop CS5 gekauft,
Disc eingelegt, Serial number getippt, meine ID bestätigt,etc... alles normal.
Wenn sich das Fenster "Installationsstatus" öffnet, werde ich gebeten Bridge.exe zu schliessen. Das Programm ist aber nicht auf. Ich habe mehrmals neu gestartet, immer die gleiche Aufforderung.
Muss ich Photoshop CS4 erst löschen oder mir patches runterladen?
Ich finde keinen thread der mir weiterhilft.
Danke,
veramaria

Task-Manager starten, Prozesse suchen Sie dann nach, wenn Bridge.exe gefunden Ende des Prozesses.

My Photoshop CS5 color shifts where CS3 does not...

I've been having problems with my current version of Photoshop (CS5) and its "save for web and devices" option. All photos saved for web are significantly color-shifted - more contrasty in some cases, but oddly washed out in others. I've tried altering settings in the "saved for web" feature to no avail.
Even stranger, to my mind, the compressed photos only display the shifted colors when sent through email or posted on-line - not when looking at them in photoshop.
By chance, I recently had to "save for web" some photos using my laptop's CS3 - and here's the rub - they were perfect. No color shift whatsoever. What's more, the settings for my CS3 "save for web" are identical to the CS5 settings. I'm completely flummoxed now, and have taken to transferring photo I need saved for web to my laptop and using the CS3, but this still seems like madness to me.
I know this is a long shot, and of course there are too many variables to be accounted for, but has anyone encountered a color-shift problem with CS5 in partcular? One that does not appear in CS3?
Maybe I should completely reinstall my CS5 and see what happens.
sigh.

Compare what you have in edit >> color settings
then also in save for web >> preview
Most major web browsers now recognize color profiles which is good so mac & pc look alike, btu you may be viewing without profiles depending on what else you are using to view your images.

Photoshop CS5 Lost Installation Disk

Lost the installation disk for Photoshop CS5. Is there a trail download that is available for Photoshop CS5 that will work with exisiting Serial Number?

Hi NAD_NPS,
Yup, you can download CS5 installation files here -- prodesigntools.com/all-adobe-cs5-direct-download-links.html
Be sure to follow the Very Important Instructions listed on the page in order to activate the download links.
Regards,
Pete

Photoshop cs5 upgrade installation problem

I just purchased a Photoshop cs5 upgrade (upgrading from cs2). There were no instructions with the disk. I put the disk in my pc's DVD-ROM drive, and the computer started reading it, but nothing appeared on my monitor. The computer stopped reading the disk after a short time period. There was never any indication, on the monitor screen, that anything was installing, or had installed. My pc's os is Windows XP professional, and it appears to satisfy system requirements. I have eset smart security 5 installed on this pc. How can I get this upgrade to install?

If the Autorun option is disabled (and it frequently is because of security concerns) the setup program will not launch automatically on inserting the disk.
Use Windows Explorer to see the contents of the disk. Double-click on the .exe file to launch the setup wizard. Follow the onscreen instructions there on.

I need Photoshop CS5.5 installer - where to download?

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