I need recovery disk or windows 8 single language 64 bit

hi
i have abig problem i send my laptop for fixing but he did format for everything and setup windows 8 pro
so i lost my recovery and everything
i need to recover it how can i do it??
sorry but i can't use my laptop coz i like orgenal things
can i buy it ??
can i download it ??
what can i do ??

Hi @Metwally
Thank you for your query.
I grasp that you had your notebook repaired and they formatted the drive and reinstalled Windows 8 pro, but you lost the recovery options.
You would like to return your notebook back to its factory settings. You will need to contact HP support and inquire about acquiring a recovery kit for your notebook.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Similar Messages

Can't boot into Windows 8 Single Language 64 bit or access the BIOS screen with the F1 key

I have in my possession right now a Lenovo E49, Model name: 3464
I am unable to access the BIOS settings at POST by pressing the F1 key. Neither does it respond to the Enter key when it displays the message "To interrupt normal startup, Press Enter". I am also unable to boot into the installed OS Windows 8 Single Language 64 bit.
For your informtion, these are the events that led to this issue.
I accessed the BIOS settings at startup using the CHANGE PC SETTINGS option in the CHARMS menu in Windows 8 Single Languge 64 bit followed by GENERAL and ADVANCED STARTUP. Then I chose Restart Now. Windows restarted to produce the startup screen where I chose Troubleshoot, followed by Advanced Options and UEFI Firmware Settings, followed by Restart. This took me to the BIOS settings screen. Once there I changed the boot settings in BIOS so that SECURE BOOT was turnned OFF. It was in ON state prior to that. I also changed the BOOT MODE to LEGACY ONLY. I also changed the BOOT ORDER to boot from DVD drive first followed by the Hard Disk and USB Hard Disk. I saved the changes by pressing F10.
Now the computer is able to boot from the DVD Drive. I tested this by inserting a Windows 7 Repair DVD and also a Linux Live DVD. Mind you, I didn't mke any changes to the Hard Drive. I'm also able to boot from a USB Hard Disk. This too was tested by inserting a bootable USB HD that had both Windows 7 and Windows 8 OS installers. I used only the command prompt feature in the Repair option on the Windows 8 installer to ensure that I could access the partitions on the HD. I did not in any way install Windows 7 or 8 on the HD.
If there is no bootable DVD or USB HD inserted, the laptop is involved in a loop that restarts followed by a message that says the following:
"Intel Undi, PXE-2.1 (build 083)
Copyright (C) 1997-2000 Intel Corporation
This product is covered by one or more of the following patents:
US5, 307, 459, US5, 434, 872, US5, 732, 094, US6, 570, 884, US6, 115, 776 and US6, 327, 625
Realtek PCIe GBE Family Controller Series v2.41 (06/08/11)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM."
I am positive that the current state of the BIOS is such that it does not accept any input keys like F1 and F12 at POST so that the BIOS can only be accessed through Change PC Settings in Windows 8 as I had done prior to the occurence of the issue. Since I cannot boot up Windows 8 I cannot use this method to access the BIOS. And since it is not possible at this stage to access the BIOS settings through the F1 key, I believe Lenovo must have surely provided another alternative to enter the BIOS. Can you kindly tell me what other way is there to do this. In earlier days, one could reset the BIOS by shorting the BIOS through pins on the motherboard. Is that possible now? Or is there some Lenovo BIOS utilily that enables me to change the BIOS setting to boot with Legacy and UEFI? Or do I have to install Windows 8.1 64 bit in Legacy mode?

I'll see if another member of the team can jump in here and offer more help...
What I might imagine is that you can only access BIOS from a cold boot. Windows 8/8.1 have hybrid shutdown and don't completely shut down the machine normally, so even when it powers off, it isn't fully off and the next boot is not really a cold boot.
Please see this KB. I realize this assumes you can get into windows.
As you suggest, it also seems as though you have set legacy vs UEFI and that may be why your drive is not currently booting. Can you remove the battery on your system? If not, is there a reset hole on the bottom? Removing battery and AC and pressing and holding the power button several times, then re-attach AC and Battery and try to restart and press F1 to get into BIOS. (Not familiar with models that use enter for BIOS).
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Satellite Pro A300-2CW - Need Recovery disks with Windows XP

I have a Toshiba Satellite Pro A300 2CW. I bought it with Software Windows XP (included in a CD), which worked perfectly for years. I have reinstalled it several times during this years, but now the CD has deteriorated and it doesn't work anymore.
Originally the machine had WIndows Vista installed with DVD recovery creation option and a HDD recovery option, but I think this is not possible for Windows XP.
Do I have any options?Where could I buy the original Windows XP CD?
Thank you

Hi
You can try to order it on https://backupmedia.toshiba.eu/landing.aspx
Other way you can install own WXP version. All WXP drivers, tools ad utilities can be downloaded from Toshiba download page http://www.toshiba.eu/innovation/download_drivers_bios.jsp

Upgrade from Windows 8 Single Language to Windows 8.1

I need to upgrade from Windows 8 Single Language to Windows 8.1. It only give me any option to keep personal files only

You might be upgrading between different SKUs. By that I mean is you might be upgrading from Windows 8 Enterprise to Windows 8.1 Pro.

Need help restoring Windows 8 Single Language and updating to 8.1

To cut a very long story short, I have 2 PC's from different manufacturers. One is mine and the other is a friend's. Both came with Genuine OEM Windows 8 Single Language preinstalled. When attempting to update my PC to 8.1 from 8.0, it failed to boot so
I took it my vendor. They tried restoring 8, which involved wiping the HDD (incl. the recovery partition) and when they failed they installed a pirate Windows 7 and accused me of "messing" with the system. They voided my warranty :'(
I made a Recovery USB. My PC boots to it but refuses to install. Says "A required drive partition is missing" (Probably the recovery partition).
So then I came across the idea of making an image from my friend's PC to install on mine, after "generalizing" his PC: ("The Sysprep /generalize command removes unique information from a Windows installation so that you can safely reuse that
image on a different computer.")
Source: Capture an Image for Deployment (Generalize)
http://technet.microsoft.com/en-us/library/hh824938.aspx
But I still have some questions:
1. When my friend's PC makes the image, will I be given the option to decide the file's location (such as creating it on an external HDD)? If not, where will I find it if I boot the PC in a live environment (such as a Windows setup DVD or Ubuntu LiveCD)?
2. How large is this image (in GB)? Can I split it?
3. After completing, how do I "undo" the generalization on my friend's PC so it goes back to normal?
Any help will be greatly appreciated.
PS: To Mircosoft: Please consider making the Windows 8/8.1 Single Language ISO available for OEM customers to download in case of problems. This will help us avoid these complex techniques.
Thank you.

If the system was reinstalled with a pirated version of Windows 7, the piracy can be
reported here to Microsoft.
For installation media for a system which was preinstalled by an OEM, the system manufacturer will need to be contacted. The operating system can also be installed from standard OEM or System Builder installation media if you have access to such media. If
the product key is embedded in the system firmware, the Windows installation will be able to use it.
For future reference, it is possible to include the recovery partition as part of the USB Recovery Drive, for which
the steps are available here from Windows Support. Similarly, the System Image Backup functionality from previous versions of Windows is also still available and
documented here on Windows Support.
Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet

Creating a recovery disk for windows 8

need to create a recovery disk for windows 8, on HP Pavilion g6-2238dx Notebook PC...getting error message because I unintentionally deleted part of the program... now it won't boot up... I get to a message that says...Windows restarted Unexpectedly or encountered an unexpected error. Windows install cannot proceed, click ok . When I do that the program restarts... it repeats the process over and over... Any Suggestions?
THank you

Try tapping away at the F11 key immediately after powering on the laptop to get into HP Recovery Manager which can be used to do a System Recovery back to Factory settings.
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Product number: B1N25EA#ABV I need recovery disk

please I need recovery disk because I lost my recovery disk

This is NOT official HP Customer Support and I, as most other persons on this forum, do not work for HP. This is a peer-to-peer user supported forum for HP consumer class products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Any reply from a HP employee represents their own opinion and not that of HP's.
Here are the specs for your HP Pavilion dv6-7080se Entertainment Notebook Computer. Here is the HP Pavilion dv6-7080se Entertainment Notebook PC Drivers page for your computer. Please contact official HP support in your region / country via the HP Worldwide Support Portal to see if HP Recovery Discs are available for your computer.
If you have any further questions, please don't hesitate to ask.
Please click the white KUDOS star to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

Satellite L505-141 - Recovery disk contains Windows 7 32bit

Hello,
I bought my computer last year around March. The operation system I got with the laptop was Windows 7 Home Premium 64bit. Lately I'm thinking of format my laptop by using the Recovery CD that I receviced with the laptop. I dont know why but the recovery CD has Windows 7 Home Premium 32bit! Why its 32bit and not 64bit?
The laptop comes with 6GB Ram and Core i5 and I wont benefit my laptop with 32bit Operation System. Is this normal? I was suppose to get the 32bit operation system (really wired if u guys make a laptop with 6gb memory)! This really makes me feel angry. I feel like I was tricked.
If ts the company that I bought the laptop from and not Toshiba's fault I demand and investigation or something like that since they really make a bad name for u guys.
Please answer me as soon as possible.
tnx,
Andrei Braunstein.

Hello
Before you wrote such stuff that is not correct please check the specifications on Toshiba website first and have a look in your *user manual* !
The notebook was delivered with a recovery disk that is Windows 7 32bit so everything is ok with this disk and you got the correct one.
The interesting point is that the recovery disk for Windows 7 64bit you have to create yourself as mentioned in *user manual* ! You can create this disk using preinstalled Toshiba recovery media creator. You need some blank DVDs to create the disks and thats all. After doing this you can restore the preinstalled Windows 7 64bit everytime when you want.
Now its too late for doing this but you can order a recovery disk here:
https://backupmedia.toshiba.eu/landing.aspx
I can understand you that it would be better using 64bit Windows on a notebook with 6GB RAM but dont forget some older applications dont run on 64bit and require 32bit. Furthermore Im wondering that you dont saw a message that reminds you to create the recovery disk. This message you get after the first start of your computer:
+Important INFORMATION+
+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+
+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
+hat you are able to restore your computer to the original factory installed state, even if your computer+
+gets seriously damaged+

Recovery Disk for windows 7

I upgraded to windows 7 via the disk sent to me from Toshiba; how do you get or make the recovery disk for
windows 7? Any help will be appreciated- Longhorn 34

Longhorn34 wrote:
I upgraded to windows 7 via the disk sent to me from Toshiba; how do you get or make the recovery disk for
windows 7? Any help will be appreciated- Longhorn 34
With an upgrade, you'd have to first reinstall Vista, using the recovery media, then you'd have to apply the upgrade.
A better solution is to buy a program like Acronis TrueImage and use it to make a restorable image backup of your hard drive with Windows 7.

How to i purchase a recovery disk for window 7

how to i purchase a recovery disk for window 7

Hi:
Please read this info on the link below for how to order recovery disks.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&lc=en&cc=us&dlc=en
Paul

Need recovery disk

I need recovery disks for a HP ENVY dv7-7240us laptop... Any help is greatly needed.
Thank-you

Hi:
To order a set of recovery disks for your notebook, click on the link below and then click to expand the line labeled Order Recovery Media.
Then click the blue More Details button.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=5318...

Lock screen picture not working after update windows 8 Single language to windows 8.1 single language

hi, i buy new laptop dell inspiron 5521r core i7 3517u 1.9-2.40 GHz with built in OS windows 8 single language it is working good, but when i update to windows 8.1 single language, after all long time update it becomes restarting, then when i was logon
i cannot see the logon logo and its totaly blue screen and at the bottom there are two icon the lan and i need to click 2 times the space keybord to logon , so i am curious for this mater..pls help me to fix this...thank you

I'd ask them over here.
Windows 8.1 on Microsoft Answers
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

Change from windows 8 single language to windows 8.1

hello,
i just bought a new laptop a Samsung laptop to be specific and it came with windows 8 single language activated but i cant see the update to windows 8.1 i need help! please

Hi,
According to your description,you cannot see the update in your store.
If you’ve opened the Store and you don’t see the update, it could be for one of these reasons:
1.You might need the latest updates from Windows update.
2.Windows Store might not be showing the latest content.
Please refer to the following article:
Why can't I find the update in the Store?
http://windows.microsoft.com/en-us/windows-8/why-can-t-find-update-store
Hope this helps.
Regards,
Kelvin Xu
TechNet Community Support

Windows 8 single language upgradation

Dear All,
I need to upgrade Windows 8 single language to 8.1 is there any option i can upgrade without downloading for each laptop,
Because we have 10 laptops of the same where as our internet band width is low.
Regards,
Srinivas
[email protected]

Hi,
We need upgrade the Windows 8 single language to Windows 8 pro:
http://windows.microsoft.com/en-in/windows-8/feature-packs
http://windows.microsoft.com/en-us/windows-8/add-features-frequently-asked-questions
After that, update to Windows 8.1 from the Windows store.
Karen Hu
TechNet Community Support

Windows 8.1 update from Windows 8 single language upgraded to pro

Hello,
I have a computer that have windows 8 Single Language installed, i had upgraded to windows 8 pro with a license i´ve bought, i had installed all updates, now windows store shows upgrade to windows 8.1 but this upgrade is for Windows 8 Single Language so
when i try to install it it shows that it cant be installed, what can i do to make Windows Store show the correct upgrade to windows 8.1 pro?
thanks

Hi,
We need upgrade the Windows 8 single language to Windows 8 pro:
http://windows.microsoft.com/en-in/windows-8/feature-packs
http://windows.microsoft.com/en-us/windows-8/add-features-frequently-asked-questions
After that, update to Windows 8.1 from the Windows store.
Karen Hu
TechNet Community Support

I need recovery disk or windows 8 single language 64 bit

Similar Messages

Maybe you are looking for