I need some help/advice about a CS5 invalid Serial Number

I recently purchased a CS5 Master Collection on ebay. Excited to get playing with it, I started to load it right away. When the window popped up asking for the serial number I punched it in and it showed as invalid! I retyped it and again invalid! So I checked the disc and in the notetab text file the serial number there was different than the one I had typed in off of the instruction paper. I typed that number in and the CS5 loaded! HOWEVER, once the CS5 was finished installing and I started up any program the window popped again asking for the serial number! Also on the same window it says on the bottom to (click here) for trial version and the days count down!!!
The seller claims that I'm not installing it right and says when not installed correctly it acts like a trial version!
I have uninstalled and reinstalled it 4 times and I get the same results!
Can anyone offer any comments, suggestions?
I would greatly appreciate it!
Rich

Welcome to our community
You might try re-posting your issue in a forum where CS5 is discussed. This forum is used to discuss Adobe Captivate Installation issues.
Click here to visit the Creative Suites forum
Cheers... Rick

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