I need someone to cancel my Free Membership...

But please DO NOT send me a link that takes me to the forums starter page. I keep going in circles on the website and am unable to cancel my membership. Can someone please just cancel my membership right now?!

What do you mean by free membership?
Are you running the 30 day free trial?
If yes, simply sign out and uninstall
Sign out of your account... Uninstall... run the Cleaner...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
For any kind of paid membership, you must contact Adobe
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

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I want to cancel my free membership, before it's no longer free, so now

I want to cancel my membershio, why are they making this so difficult!!@@@

Hi Sean,
Can you please elaborate a bit. What do you mean by cancelling a Free membership?
Have you already purchase Creative Cloud Membership. If no then you do not need to cancel anything.
Thanks,
Ratandeep Arora

How do you cancel a free membership before you get charged?

I need help canceling my free membership before I get charged

Did you ever enter your credit card information?
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Cancel free membership

how do I cancel a free membership/trial membership

There is no specific secret handshake. Simply sign out and uninstall the software.
Mylenium

Must I upgrade Creative Cloud Free membership to continue using LR 5 ?

Must I upgrade Creative Cloud Free membership to continue using LR 5 ?
Must I upgrade Creative Cloud Free membership to continue using LR 5 ? If CC is not a requirement to continue using LR 5, how then I should cancel the free membership so that no further requests to upgrade to a paid CC membership are sent to me?
thanks

Simply uninstall LR via installer/Contorl Panel/Finder.
Then sign out of CC Desktop.
Sign back in to CC Desktop and wait for the apps to refresh to confirm Lightroom is not installed.
Then activate your stand-alone Lightroom product with your serial number.

How to cancel my "free" cloud membership.

I was absolutely tricked into subscribing to Adobe Cloud just now. (I was updating my files and it prompted me to log in with my Adobe ID. Next thing I know, I was congratulated for joining Adobe Cloud.)
I've been searching for methods to cancel this "free" subscription, which I am sure will turn into a paid subscription sooner or later. But the Adobe website has put me in a loop, where I keep circling the same areas without being able to find any answer.
I feel like this is a very low and dirty scheme to force people into your service. I am very disappointed in you, Adobe.
Please deactivate my Cloud subscription immediately.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Do I need to cancel a trial membership of photoshop?

Or do I need to cancel a creative cloud free membership?

Don't know about the other user but it's messing up my attempts to register my PSElements!

I spoke to someone at adobe who said they would cancel my two memberships as it was a misunderstanding and now i receive a mail saying money has been taken out my account. They reactivated my account without me doing it myself and then saying thank you fo

I spoke to someone at adobe who said they would cancel my two memberships as it was a misunderstanding and now i receive a mail saying money has been taken out my account. They reactivated my account without me doing it myself and then saying thank you for reactivating. FUMING!!!

Here are the 3 orders placed by you under the same Adobe ID.
Creative Cloud Photography plan (one-year)
Desktop Subscription
21-Nov-2014
Creative Cloud single-app membership for In Design (one-year)
Desktop Subscription
17-Nov-2014
Creative Cloud single-app membership for Illustrator (one-year)
Desktop Subscription
28-Oct-2014
You can use all of them but they can be activated twice only for e.g. if you install the photography plan on two computer as soon as you try to activate the illustrator CC , it will ask you to deactivate.
You should contact Adobe Support & get two of the order cancelled, since it is duplicate subscription so the renewals charges will be refunded back. You need to buy them under different Adobe ID to use them.
Regards
Rajshree

Need to change payment info for student CC membership, but it says I have a "free" membership when I go to change it?

I recently changed my card info, and need to change it on my Creative Cloud membership. When I go to Manage Account, it tells me I have a free membership. I don't understand why, as the Adobe Applications Manager tells me I have 4 days left to update my payment info, and all of my CC apps are still working. What can I do to resolve this problem? Should I just pay for a new membership, or will that cause conflict with my account? (I have a student membership, by the way!)

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Anyway, this is an open forum, not Adobe support... the links I have that may help are below
Change/Verify Account https://forums.adobe.com/thread/1465499
-Credit card https://helpx.adobe.com/utilities/credit-card.html

I need to cancel an annual membership to Creative Cloud.

I need to cancel an annual membership to Creative Cloud.

Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Please cancel my free Creative Cloud membership, fredrik@kva.se. I've been through all your info pages, and they direct me here.

Please cancel my free Creative Cloud membership, [email protected] I've been through all your info pages, and they direct me here.

There is nothing to cancel. It simply runs out. If you want your Adobe ID deleted, you have to contact support by web chat.
Mylenium

Can someone cancel my CC membership please

I want to cancel my CC membership please

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

How can I remove a Creative Cloud Free membership from my account?

Thanks in advance for any help.
I have Creative Suite 6 installed.
I started to use CC and decided I didn't want it anymore, so I let the account lapse this month.
The computer automatically switched now to a Creative Cloud Free membership, but how can I remove this?
Now when I launch Acrobat, for example, it asks me to renew my subscription. Well, I don't want to!
Help!

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
You MAY need to uninstall the Cloud and run the Cleaner
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
You MAY also need to deactivate your old software and reinstall and activate again
-Cloud takes over https://forums.adobe.com/thread/1584746

Have a membership Adobe says I have a free membership , trying to re-load and/or update INDesign CC - Keeps Asking for serial

I Have had a paid membership for over a year, Adobe says I have a free membership , I have PAS and AI installed and updated - When trying to re-load and/or update INDesign CC - Keeps saying my trial is over and is asking for serial number. I have uninstalled Indesign and the Creative Cloud desktop App.
Running on a PC, Windows 7 Professional
Any suggestions.

I cannot tell you how to resolve this, but I can tell you what happened to me since I made the mistake of buying a year's membership.
Like you, I noticed that despite paying the fee and it leaving my account, I still only had access to the trial versions of the apps. I read around and some people commented that it took some time for the billing team and other teams to co-ordinate information at busy times (though it seemed odd a company of Adobe's size would have this workflow) and as I could still make do with the trial apps, I waited.
Eventually, with the trial days going down to the low digits, I contacted Adobe "customer support" to ask how I could rectify the problem. They cheerfully told me that I had not purchased a subscription from them, that I was not on their records and with this the implication that my expectation was foolish as I didn't own their product. I supplied some bank information to show I had paid and they had taken money, but I just got the same poorly worded response telling me records had been checked and there was no way I had been charged. The issue was closed and it was clear to me I could not change their mind despite having evidence that clearly indicated Adobe had charged me the exact payment for the service I was asking about.
As some weeks had gone by I resolved to contact my bank, but the birth of my Daughter in late October meant I forgot to do so. My mistake, I know, but I think understandable. I noticed that in late November another charge was taken from my account (and I checked to see if I could access the apps but I was still being asked to provide a serial number I was never given (or needed if other people are correct on this). I contacted my Bank and asked them to prevent any more charges and also to begin the process of charging back the money for a service I never received. I sent them the correspondence I had with Adobe, in which they said I had never purchased the service, as well as copies of my account to go with the data they had access to. My money was refunded before Christmas, which I was very glad to see. I thought that it would be the end of it for a while and resolved to cancel. However under my account details it still shows I only have a free membership! I cannot cancel something I do not have!
I have now received a letter from my bank indicating Adobe have contested my charge back, and they have supplied documents that show I have signed up for and paid for the year's service. There is no indication of them acknowledging that despite the fact I never denied signing up, they failed to provide the service I paid for! Just that they want the money back!
So now I am in a situation where I cannot cancel and will continue to be charged for something that I still cannot access! I will continue to see if I can fight with the aid of my bank, but its a rather distressing that a company can hold you over a barrel for something you never got, even by their own admission.
I hope that you get a better resolution than I did.

Please cancel my free subscription.

Please cancel my free subscription. Please advise me when it is taken care of. Thank you. Nancy
Subject/title edited.

Hi Stephaine,
There is no charge for 30 days trial and you will be not charged until you purchased it.
There is no need to cancel the account.
Cancel your membership or subscription | Creative Cloud
Regards,
Sumit Singh

I need someone to cancel my Free Membership...

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