I need to ask for an extension for when old phone is to be returned

I took the new phone out to Verizon to help me transfer numbers etc. I was there for over 2 1/2 hours just trying to access and set up the phone.
I have come to realize that a number of contacts did not transfer and I have to go thru the old phone contacts and resubmitt.  I was told that
phone is to be returned within 4 days.  I am asking for an extension because there are issues with the new phone.  The "speaker" does not work
on retrieving messages. So I will need to return to Verizon and see what needs to be done. Thank you, Valerie Esler
<Personal Information Edited By Host>

Well, not only are you NOT addressing Verizon here, but there is no one from Apple here as well. Thus, no one here can help you.
You need to call Verizon.
I've asked our hosts to edit out your phone number. By posting it on a forum with over 10million users, you just might have to change it .

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