I need to be able to access the header on my webmail, but I don't seem to have the toolbar necessary to get to it. How do I go about getting the toolbar?

I recently changed IP providers and have changed my email account to a personal domain. I have changed the forwarding process with my domain, but the emails are still going to the old provider server. I have been checking my old email through webmail. My domain provider wants to see an email that's going to a wrong forwarding, and they want to see it with the header information. It seems that I am missing a toolbar because when I try to follow their instructions for opening the header info., the toolbar that I need is not there.
== when I changed IP providers (three weeks ago)

If you are New to Mac... you may also find these links of Value
Mac 101
http://www.apple.com/support/mac101/
http://www.apple.com/support/switch101/     Switching from PC
MBP Support
http://www.apple.com/support/macbookpro
Cheers,

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