I need to be refundes for duplicate purchase

Isas told to re download my trinidad james album that was not working and would not be charged

We are fellow users here on these forums, you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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Refund for duplicate purchase?

I purchased an audiobook from itunes and when I went to download button, it said I had to connect to WiFi (which I am usually, but wasn't for some reason) and so I did (in settings) and I went back to 'downloads' and it wasn't there anymore. I waited a few minutes, and ckd again, and it was not there still. So, I wen to 'purchase' it again (like 4 min later), figuring it would say 'you have already purchased this" and it didn't and repurchased it. I went to 'downloads' and there it was with the first one!
Any number to call to ask for a refund? I might not have done it on an app or a song, but a $ 25 audiobook, I will..
thanks

There are no refunds. Sorry.
You can try contacting itunes support and asking for an exception:
http://www.apple.com/support/contact/

How can I get a refund for a purchase made by a minor?

how can I get a refund for a purchase made by a minor?

You contact iTunes store support and plead your case. YOU are responsible for the security of your Apple ID and password. There are numerous mechanisms in place to make it easy to prevent unauthorized purchases. IF they agree to give you a refund, they will not do so a second time.

How can i get a refund for unauthorised purchase made by my 6 years old child? I tried in customer service and told me to write a email but I don't know where i have to.

How can I get a refund for unauthorised purchases made by my 6 year old son. And he purchase games 1200€ With in 3days. How it's possible?

I'd follow the "report a problem" link
http://www.apple.com/support/itunes/account/

HT4463 I attempted to purchase Civilizations V on my Macbook Pro, yet the application will not download. How can I either get the download to complete or get refunded for the purchase?

I attempted to purchase the app Civilization V for my Macbook Pro, but the app will not download. How can I get the app to either finish the download or get refunded for the purchase?

Yuk, what a horrible app. But if you insist...
Mac App Store: How to resume interrupted downloads
http://support.apple.com/kb/HT4485

HT5622 How to get a refund for a purchase that didn't go through

How to get a refund for a purchase that didn't go through

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT3702 refunds for games purchased unauthorized

How do I get a refund for itunes purchases made unauthorized?
I have reported the charges as a problem already, is there anything else I can do to ensure I get a refund?

uscott5 wrote:
I have reported the charges as a problem already,
Did you use this Link > http://www.apple.com/support/itunes/contact/

Request for refund for song purchase

I accidentally purchased wrong song and want to undo that purchase . How to request for refund for song purchase on iTunes store.
Thanks in advance

thanks petermac87 for quick reply. It looks like i have no option but to call apple support. when i checked here "https://reportaproblem.apple.com/" most of the songs i purchased today are not event listed here.

How doI get a refund for iTunes purchased made by mistake?

How can I get a refund for iTunes purchased made by mistake?

Sorry, but Apple's policy states, "all sales are final" > iTUNES STORE - TERMS AND CONDITIONS

HT201318 how do I get a refund for a purchase of icloud storage plan? I purchased it 2 days ago and do not need it.

How can I get a refund for a icloud storage plan I bought 2 days ago. It was not the problem and I do not need it. I want a refund.
Thanks,
Sammiefromtx

Refund:
If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Keeping current plan, but downgrading when it ends:
Settings>icloud>Storage & Backup>Change Storage Plan. Look at downgrade options. There you can choose the plan you want when the current one ends.

I need to get a refund for icloud purchases.

Please tell me where to direct inquiries for refund for icloud product.

You can (in theory) downgrade a storage upgrade purchase and get a refund within 15 days of purchase.
Apple have made this as difficult as possible. If you use Express Lane you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. However julia22 managed to find a way round it - please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
if more than 15 days have passed you cannot cancel for the year nor get a refund. To cancel your storage upgrade renewal please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'.

How do I get refunded for the purchase of a third party app?

I have purchased an app called crestron mobile pro on Saturday 2-15, when I actually needed the crestron mobile pro g version. How do I get refunded for the wrong version of the app, which I don't need anymore?

All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT204088 How to Receive a credit refund for app purchase

I need to know who can I contact to receive a credit refund for an app purchased on my daughter's iPad.

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

Does itunes check for duplicate purchases?

I got a new version of itunes and I cannot have my purchased next to my new purchases. Does itunes check for duplicates? Or are they happy to take your money?

Maybe they will in a future update. Im not sure but I think they use to do this. IF they did Id say they stopped to make the record companys happy (And alittle richer)

Refund for failed purchase

I have recently request for refund due to failure for three items purchased in order no. M1KMG2ZW2D. However, only one item is refunded and subsequent reporting has no feedback at all. What should I do the get refunds for the other two items?

How did you contact Support, and did their original reply say that all 3 items would be refunded ? You could try the 'report a problem' page to contact iTunes Support again (if you have a case number from your original request then include it) : http://reportaproblem.apple.com
Or you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I need to be refundes for duplicate purchase

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