I need to cancel a gift card i ordered

I ordered a gift card for my son's birthday from facebook . He no longer has any devices to use it with. I need it cancelled. How can i get it cancelled?

You can't - all iTunes Store purchases are final.  You can contact Apple here:
http://www.apple.com/support/itunes/contact.html
explain the circumstances and see if a refund can be arranged.

Similar Messages

  • Can I use an iTunes gift card to order a photo book from iPhoto for iOS?

    Can I use an iTunes gift card to order a photo book from iPhoto for iOS?

    no - credit card or debit card only unless they have recently changed their policy
    LN

  • HT4914 I've just moved countries, and I need to cancel my Match account in order to sign up for my new country app store. How do I cancel my Match subscription? I've removed auto-renew, but the account settings are asking me cancel.

    I've just moved countries, and I need to cancel my Match account in order to sign up for my new country app store. How do I cancel my Match subscription? I've removed auto-renew, but the account settings are asking me cancel.

    How to Change Country with iTunes Match
    JIm

  • HT2736 need to cancel a gift

    I need to cancel a gift

    Sorry, but gifts cannot be cancelled. The terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask for a refund, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you, though it's unlikely.
    Good luck.

  • TS1292 need a reading from gift card

    hello i had buy ,y son itunes gift card bt he scrath off half of the silver part so i cant read some of the letters off the card so can u please help finish the rest of the read from the card here a number thats on top of the barcode GCA**********170 / 26******446
    <Edited By Host>

    These are user-to-user forums (I've asked the hosts to remove the gift card number from your post) - see if this page helps : http://support.apple.com/kb/TS1292
    If it doesn't then try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT201209 I need help with my gift card for itunes the computer told me to contact you guy for assistance

    I got iTunes gift card trying to use it but the my phone said that I have to contact customer service for assistance

    Use this Link  >  Apple  Support  iTunes Store  Contact Us

  • I need to cancel a gift.

    How can I cancel a gift?

    You can't - all iTunes Store purchases are final.  You can contact Apple here:
    http://www.apple.com/support/itunes/contact.html
    explain the circumstances and see if a refund can be arranged.

  • Gift card voucher ordered on Feb. 14 from Chat and...

    I purchased a gift card on Valentines Day for my computer illiterate boyfriend.  He tried redeeming the voucher but it wasn't working.  I was going to visit his within the next month so I told him that I would do it for him so all he had to do was write the # down.  However, when he went back to the email to get the redemption code to write down the email was gone...When I got there I searched everywhere for it, and it was gone.  Luckily, I printed out my confirmation and sent it to my school email as well because my Skype emails that were sent on my gmail account were also gone.  Anyways I tried dealing with Skype customer service but after telling them my issue they obviously only read the first part because this was their response: 
      **Please see the following response from Skype customer service***
    Hello >>>>>,
    Thank you for contacting Skype Customer Service!
    We are sorry to know that your boyfriend was not able to redeem the Gift card you gave him. Please do not worry, I am happy to help you on this.
    To further assist you, please provide with us these below information:
    1.   Gift card code
    2.   Copy of the payment receipt
    3.   Screenshot of the error when redeeming the code
    You reply is very important for us to give you a proper resolution. Rest assured, we will attend to your concern as soon as you provide us with these necessary information.
    We look forward to your reply.
    Thank you for choosing Skype!
    Best regards,
    Skype Customer Service
     So my response was:
    I provided you with the confirmation number in my first email which is proof that I paid for the certificates.  I do not have the gift card code, that is what I am trying to get from you.  I do not have a screenshot of the error, he attempted to redeem the code several times, it wasn't working then the next time it was attempted the email was gone which meant the code was gone.  If we had known this was going to happen we would have taken a screenshot. In the future we will remember to take screen shots when dealing with skype.  Is there a phone number I can call to deal with someone directly, it seems as though you did not really read my problem because if you did then you would have known that number one and three are an issue because of the situation.  I don't mean to be rude at all but it is a punch in the face for you to respond with that because it is OBVIOUS you didn't read it.  Can you put my confirmation number in and resend the email out to .......... or credit my debit card.  If you are unable to do that can you please provide me with a phone # so that I can call and speak to someone.  Also, I do believe that his email disappeared because mine did too, but don't worry I have a copy.
    Thank you 
    I did have another conversation via email (which also deleted) the Skype customer representative, said that I was basically going to need to take up the issue with ChatandVision because they deal with the gift cards.  He left me to contact ChatandVision, I have no idea WHO within the company would help deal with this issue though.  I tried emailng them but I have no idea what email to use because all the emails I use they are getting kicked back.  I am sending ChatandVision the copy of the receipt that I paid. I also sent Skype the proof of purchase...the confirmation number is actually included.   I don't understand why it is so difficult to look up the confirmation number on the attached copy of my receipt? I don't understand why a valentines day present isn't being delivered.
     Please help me find a simle answer...what is the contact information for ChatandVision?  If you have any other suggestions to my problem..I am all ears.  
    This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content. A link to this post appears where the post was originally added.

    priyadershini wrote:
    Do you know what's the best way to get through to them
    Hello and welcome to the Skype Community!
    I'll ask Chat&Vision to contact you urgently.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Can I use gift card to order prints?, can I use gift card to order prints?

    I wish to order prints from iphoto and use an itunes gift card rather than a credit card. Am I able to do this?

    No. iTunes gift cards can only be used in the iTunes store.
    Regards
    TD

  • 150.00 Gift card for ordering a Verizon Phone?

    Is there anyone here that can help me track down my 150.00 gift for ordering a new Verizon phone? I have combed my inbox, spam and filters. No luck. The lady on the phone when I ordered said it might take 10 days to get to me. I ordered the phone at the end of November. I have the order number and information if it helps. 

    Greetings etbuzz,
    It’s awesome to hear you are keeping track of our mobile promotions! It’s great to hear you’ve purchased a mobile Verizon phone in hopes of participating, and I am sorry to hear you may not have received your gift card if you have qualified.
    Using the email address you registered with the forum, I was able to locate your order and see that you purchased your Verizon phone on Black Friday. After reviewing the $150 Best Buy gift card promotion for purchasing a Verizon phone, it appears it was for new 2-year agreements or new Edge activations only. Unfortunately, as it appears that you performed an upgrade and kept your original plan, you would not have qualified.
    I apologize for any dismay or frustration this may cause you. If you should have any other questions, please let me know.
    Sincerely, 
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

  • FAQ: Gift card & hardware orders from Skype Shop

    Skype customer service cannot answer questions regarding your order status. If you have a question regarding your order from the Skype Shop please refer to the order confirmation email. This will contain the information about your point of contact for the actual merchant you placed your order with.
    Here are the contact options for some of our shop partners:
    Chat and Vision support - Hardware and Skype credit gift card orders
    Amazon support
    Freetalk support
    Newegg support
    Rakuten support
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

    Hello,
    There are a number of internationally reputable organizations who supply Skype Gift Cards (BestBuy, amazon.com and others). You will find them in a few seconds via a Bing/Google search.  My advice is to dispute the charge with your c/card company, arrange a charge back and purchase from one of those suppliers.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • TS1702 I have followed all instructions through iTunes to cancel Jillian Michaels Slimdown app on iPhone4 and impossible.  Do I need to cancel my credit card or change number on credit card to avoid being charged weekly for this app?

    I have followed all instructions in iTunes to cancel Jillian Michaels Slimdown app on iPhone 4.  I downloaded the app via my iPhone 4.  Will I have to call and cancel credit card or change the number on my credit card to avoid being charged for this app weekly?  Can I just delete app and my credit card will not be charged?  Please help!

    I have followed all instructions in iTunes to cancel Jillian Michaels Slimdown app on iPhone 4.  I downloaded the app via my iPhone 4.  Will I have to call and cancel credit card or change the number on my credit card to avoid being charged for this app weekly?  Can I just delete app and my credit card will not be charged?  Please help!

  • HT201209 i have windows not a mac and need to redeem itunes gift card

    Help i want some music.

    The sort order on iOS 5+ is by 'date modified' (iPad photo order). If you want more control over your synced photos then you could consider using a third-party photo management app such as Photo Manager Pro, which allows you to change the sort order (date created, size, rating, or you can drag them into your own order) and you can delete synced photos directly in it.
    In terms of the Photos app, you can leave feedback for Apple here : http://www.apple.com/feedback/ipad.html

  • HT201359 I need to cancel an iPad app subscription Order ID: MH3V2N7VBN.  Please advise.

    How do I cancel an iPad app subscription?

    http://support.apple.com/kb/HT4098
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.
    Regards.

  • What can i do if my gift card has been cancelled but the bank take the money

    im from venezuela and i bought a gift card. the bank has cancelled my gift card and they has been taken with my money... what can i do in this case?

    You would need to speak directly with the bank.

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