I need to cancel an order I just placed

I just signed up and paid for one year $23+ and now the document I wanted to export to edit won't allow it.
So please cancel my order immediately before it is posted to you books today.
Also, please confirm this has been done and that you will not bill me for anything now or in the future without
my permission.
Thank you,
Diane Webster
[private information removed by moderator.]

Sara, I still can't get through to Chat. Can you have somebody call me or would you chat with them and tell them to refund the order that you had cancelled on 9/1/14, #0282954524.
This is a waste of my time but I don't like paying for something and not getting the service or product.
I cancelled this order within minutes there should never had been a charge.
Please follow this through or pass it along to your supervisor or higher. I want this taken care of today please.
Thank you,
Diane

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