I need to cancel my photoshop lightroom package. I cant afford to keep paying for it while I am at college and my parents cant afford it for me. I tried to cancel it last night but my laptop decided to crash. I then went to try and do it today and it woul
I need to cancel my photoshop lightroom package. I cant afford to keep paying for it while I am at college and my parents cant afford it for me. I tried to cancel it last night but my laptop decided to crash. I then went to try and do it today and it wouldn't let me cancel it.
I would love to pay for my photoshop but due to saving for uni I can't afford it. Is there any way I would be able to pay for it when I can afford it? Thank you very much.
Have you tried calling on the phone?
1 (800) 833-6687
Contact Customer Care
Nancy O.
Similar Messages
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I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I'm trying to buy CC Photoshop/Lightroom packages. In order to complete payment, I need to change the country from the default options (United States) to Brazil, But I'm not allowed to do it. I've already changed my origin country in my account information.How do I change the country in order to complete payment?
These are the two links I have
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
If the above doesn't help, you will have to contact Adobe (this is an open forum, not Adobe support)
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I need help! I updated the new 6.1.3 last night. Since that time my phone will not charge. The phone is plugged in and shows as charging but the battery still drains. What can I do? I need help!
Restore iPhone with iTunes on your computer.
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Hi I tried to install ios7 last night and the ipod touch now has a frozen screen with the itunes logo and the usb logo I plugged the ipod into my laptop and tried to restore only to be met with the message 3194 error cannot restore this ipod please help thanks
Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2 -
Rented 2 movies last night but can't find them as downloaded to sync to my iPad. When I click on the movie again, it says "previosly rented." where can I find the link to download them?
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
HI, I downloaded and used illustrator last night, but today it crashes on opening? can any one help?
I downloaded and used illustrator last night, but today it crashes on opening? can any one help?
The only reason I download from Creative Cloudd is because my previous software copy is no longer supported, feeling very frustrated!Tabitha,
Many still use unsupported ealier versions, and there is no real need to upgrade unless there is a real need.
Unless you have done something like installing new fonts or made other changes, it may be releavnt to look at the following list.
Or you can try this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
My brand new MacBook pro charged last night but now won't turn on, help!
My MacBook pro charged fully last night but now won't turn on, the green battery light is flashing but no matter how long I hold the power button it won't start. I just bought the MacBook in January.
Well then it isn't really Brand New. Brand New kinda means you bought it yesteerday or 2-3 days ago.
In any event youy need to take it to Apple and have them fix or replace it.
You have a hardware problem that only Apple can fix. -
My iPhone was stolen so last night I went on cloud & found the general area it was in & put it on lock & called police. Now what? I know were it was last night, but don't know where it is now.
Not sure what you mean.
Now nothing.
You have called the police. Change your passwords and cancel the service to the phone. Not sure what you are asking. -
I was upgrading my iOS last night but when I checked to see the progress ,the home page refused to show. After d apple icon comes on the screen immediately changes to show the iTunes icon with a charging port cable. What should I do?
That means that you have to connect your iPad to your computer and you need to use iTunes to restore the iOS. Software. Read this for the instructions.
iTunes: Restoring iOS software - Support - Apple -
My ipad2 was working fine last night, but this morning when I woke it up... it no longer was connected to my network. While it can detect networks, it cannot connect to any (have tried at home and at work). I have tried: resetting router, resetting ipad, forgetting network, renewing lease on network, ensuring airplane mode is off, resetting network settings, turning wifi on/off. None of the typical solutions I can find online seem to work. HELP!
You've gone through all of the basics. You might look at this document regarding potential issues with wi-fi environments.
http://support.apple.com/kb/HT4199
If none of that works, and if a device restore doesn't work, it's time for a trip to the Genius Bar. -
I had sound on my computer last night but when turning on this morning there was no sound. It is not muted. Any suggestions. Also, when I try to run an event in IPhoto as a slide show, it shuts down.
Just to clarify, does iPhoto unexpectedly quit or does your computer shut down? For the sound problem, try here:
http://support.apple.com/kb/PH3837 -
My iphone5 has a yellow screen. Turned it off last night but its still there. What should I do?
I'm at the beach right now then when I was taking pics, the yellow screen appeared. Turned it off last night, but its still there.
How long have you had your phone? Because if you've had it a long time, the battery in the phone might of died on you. Or have you dropped it in water, snow, from high up? All those things could of disconnected something internally in your phone, or permentaly damaged the internal hard drive its self, or the sims card.
-
Added many items to my iTunes wish list last night but today it is empty?
Hi,
I added lots of items to my iTunes wish list using my AppleTV last night but today when I went to check my wish list using iTunes on my desktop it is empty - does anyone know any reason why this might happen?The older version of iTunes does not read the wish list from AppleTV, 11.1.4 finally supports wish list. I'm trying now to find out if here if I have to upgrade my firmware for iTunes to see it.
https://discussions.apple.com/message/24607948#24607948
I've noted before when I updated the firmware the wish list was vanquished from the AppleTV. -
I heard that there was a problem with Apple being vulnerable to Hackers. Has anyone seen an update for this issue? My IPad received the update last night but I have not seen anything for Safari.
Mac OS X 10.9.2 was released today for this issue and others. Earlier versions are not affected.
See this Apple article - http://support.apple.com/kb/HT6114
You can use the Mac app store to do the update or download it directly from here - http://support.apple.com/kb/DL1725
Best of luck.
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