I need to change my admin password and im logged into the admin account now ..but i do not remember the original password.. how do i do that?

im unsure of operating system... got it in aug of 2011

Forgetting""" passwords etc..
Here's a Tip...within your Address/Contacts - use a psuedo name/within the phone number/email address
insert the password...

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Hi I need to change itunes country from UK to USA I have US payment details but my billing address is in UK. How can I set this up?

Hi I need to change itunes country from UK to USA I have US payment details but my billing address is in UK. How can I set this up?

The iTunes Store in a country is intended only for use by that country's residents, and only while they are in the country. To use the iTunes Store in a country you need a credit card (or other card type if acceptable in a country) issued in that country, billed to an address in that country, and also be physically present in that country when using the store. You are also restricted to waiting 90 days between country changes.
E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance." - http://www.apple.com/legal/itunes/us/terms.html#SERVICE

HT1918 i need to reset my security password, how do I do that?

i need to reset my security password, how do i do that?

Hello marilyn297,
Thanks for the question. If you do not recognize your security questions, or do not know the answers, see the following article for steps on how to reset them:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
     - sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password
     - sign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
     - contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
If you do not see the option for resetting your questions with a rescue email address, see this excerpt:
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Additional Information:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M.

We are trying to set up my daughters new macbook pro and I logged into her Apple account which took me to her startup window

we are trying to set up my daughters new macbook pro and I logged into her Apple account which took me to her startup window but it is not accepting this password to get past this?

iOS: Troubleshooting Messages
i
iOS: Troubleshooting FaceTime and iMessage activation
FaceTime, Game Center, Messages: Troubleshooting sign in issues

HT5312 I've seen where I can go to my id and click on password and security after logging into my account and should be able to reset my questions, but I do not see a button or section on this tab that says to reset my questions. What else is there to do?

I've seen an answer to the question of resetting the security questions is by logging into the account and click on security tab and there you should be able to reset the questions, but I don't see this option.what else can I do to reset my questions?

See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact

When I log into my Hotmail account now, it now connects to 'microsoft windows (US)' and not to 'UK' which could be why some downloads and sending/receiving emails frequently run very slowly. What's changed and how to I revert this back to windows UK

Below is the thread from/with Windows Live Solution Center which should tell you me issues. Let me know if you need any further information please.
>
>
>
Windows Live Julius M.
Hi chriswhitehead,
I would like to make some clarifications.
> Did you change any information on account.live.com specifically on the location/country?
> Did you change the timezone and locale of your computer?
> When did you experience this latency?
> Did you add a lot of softwares on your computer?
> Did you change your ISP provider?
Thanks,
Hello Julius M
Sorry I haven't got back to you before now but I've had a few problems trying to make this reply.
I was using firefox as my Explorer. When I tried to open your message the system kept looping between 'hotmail logon' and 'connecting' and didn't get anywhere. Also, when I clicked on the 'reply' radio button below your message, nothing happened. ......I've now gone back to using Explorer 8 to try to reply.
to answer your questions:
>I haven't changed any information in account.live.
>I haven't changed the timezone or locale of this computer.
>I experience this latency about 3 weeks ago when a message popped up saying that it had been noticed that I was connected to the US server and did I want to revert back to the UK server. Unfortunately the message didn't stay on the screen long enough for me to click OK of for me to see who sent it. It may have been Microsoft or possibly from Firefox. Just before this, I had downloaded and installed several critical MS updates for Win 7.
>I haven't added any software to this computer recently.
>I haven't changed my ISP provider.
I have uninstalled Firefox and will try again with a fresh installation. Possibly Firefox went wibbly.
Thanks
Report as Abuse
Chris Whitehead
Julius M
I've just reloaded Firefox Ver 9 and the problem still exists.
Opening your link in firefox just loops and can't find a connection.
Also, I can't make a reply.
It seems that Firefox doesn't like Win Live Solution Centre or WLSC doesn't like Firefox.
Report as Abuse
It works OK in IE8 (but Internet Explorer lacks the refinements of other explorers... changability, bookmarks etc)
Hi chriswhitehead,
Since according to you, you did not change any information on your account information, therefore this is issue is not account related. Furthermore, since you did not change your ISP provider therefore this is not an internet connection issue.
It appears that this is a browser issue since you don't have problems with IE8 and the preferred browser does not work well with Hotmail. I have some suggest: please try to deactivate the firewall and access Hotmail via Firefox. If this does not work, please try to open your Hotmail via Firefox using other computer.
Thanks,
Windows Live Julius M.
Hi Julius M
I've tried again with Mozilla Firefox and it failed to allow me to properly open your reply and went into a ' connecting loop' when I tried to send.
IE8 works OK. This reply is with the Opera Browser. Let me know if you get this OK and I will advise Mozilla that their system is defective.
Regards
Chris Whitehead
Hi Chris,
Yes, your reply was posted properly. You can inform Mozilla about the issue.

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

I have a CD, Creative Suite 6, Education Edition, which I've used on my pc. Now I've changed to an Imac and can't install the CD. There is install.exe that can be used on a Mac. Could you please help me?

I have changed from PC to an Imac and try to install the CD with Creative Suite6, design & web premium, Education Edition which I bought before the cloud appeared. I can't find the install.exe for mac on it, just for pc. What shall I do?

The only cross grade option I know of is the one I linked you to in my original reply.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

Forgot the password and no longer have the original computer how can i reset my ipad?

I forgot the password and i don't have the original computer to reset my ipad How can i do a complete restore? I tried to do a restore but it wont allow me to do a recovery without the password.

Here are a series of articles pertaining to passwords ... and you might check on the activation lock to see if that is activated ... that's the next to the last link below ...
iOS: Forgot Passcode or Device Disabled
http://support.apple.com/kb/ht1212
iOS Passcodes
http://support.apple.com/kb/ht4113
Find My iPhone, iPad, iPod a Touch or Mac
https://www.apple.com/support/icloud/find-my-device/
Find My iPhone Activation Lock
http://support.apple.com/kb/HT5818
Find My iPhone Activation Lock: Removing a Device from a Previous Owner's Account
http://support.apple.com/kb/ts4515
Apple release Tool to check the Activation Lock Status of iOS Devices
http://www.idownloadblog.com/2014/10/01/activation-lock-status-check/
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HT201303 I need help on my security questions. I have reset my password and added an email to verify my identity, but I can not remember my security questions.

How can I reset my security questions?

Hello Cutty35loca,
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password sign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Also find the below link :
http://support.apple.com/kb/ht5312
Hope this helps you

ICloud shows 'no devices' even though my iPhone has the FindMyPhone app installed and is logged into the iCloud account. How can I get the phone to show up?

My phone signs in OK with iCloud, and iCloud syncs the calendar etc. OK, but FindMyPhone app does not work. It is iinstalled and logs in to iCloud OK, but iCloud shows 'no devices'. I've uninstalled/reinstalled several times with no change. The phone is connected to the internet, FindMyPhone is turned on, and location services is turned on. What else can I do to get iCloud to find this phone???

Your phone should automatically re-appear in "Find my iPhone" when it next connects to the internet. There's nothing you can do to force it.
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The date on your device is incorrect. This can be set in Settings > General > Date & Time.
Your iOS device is currently off or not connected to a data network (Edge, 3G or Wi-Fi). Wait a few minutes and try again.
Your iPad (Wi-Fi only), iPod Touch, or Mac is currently off or not connected to a Wi-Fi network.
Location Services is not enabled on your device in Settings.
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Can you increase the brightness of a photo in order to edit and then return to the original brighten

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Awesome--some of my menu choices were not the same so I had to guess but I did it and it preserved the original brightness.
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I was transferring data from my old iMac to my new iMac via Time Machine. After about 4 hours, the electrical power fluctuated and turned off my wi-fi. Now most of my necessary programs are useless. How do I erase and start over?

I was transferring data from my old iMac to my new iMac via Time Machine. After about 4 hours, the electrical power fluctuated and turned off my wi-fi. Now most of my necessary programs are useless. How do I erase that mess and start over?

Hello there, LynnS.
The following Knowledge Base article and it's referenced link should get you started with the Erase and Install of Mavericks:
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http://support.apple.com/kb/PH14243
Once you've gone through those 2 articles, this article should help you with restoring from your Time Machine Backup:
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http://support.apple.com/kb/PH14185
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I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
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Icloud still shows my old email address when I try to enter, asking me for a password I no longer have. I need to change my email address and password in ICLOUD but I can't find a way to do it. Any ideas? Thanks.

icloud still shows my old email address when I try to enter, asking me for a password I no longer have. I need to change my email address and password in ICLOUD but I can't find a way to do it. Any ideas? Thanks.

Logout (System Preferences>iCloud) then login with the new address and password.

I need to change my admin password and im logged into the admin account now ..but i do not remember the original password.. how do i do that?

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