I need to change my Apple id in iCloud but it is gray and a delete option does not come up.

I have changed my email address but can not change it to sign in to iCloud because it is gray and won't let me access the old account. I do not have an option to delete the old account and can not reset the password on the old account. When I try to reset my password to the old account it tells me that the information (my birthday) does not match the Apple records. I have viewed the utube videos and read the instructions on how to change your iCloud password but I can't get to the screen I need to be on because I can't get past the initial (old) log in requirements.

Go to the bottom of page in iTunes can you sign out try to sign out and then sign back in again. Bsydd uk

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I need to change the Apple ID on iCloud as I was hacked...

I had to change my apple ID as my iTunes was hacked, but now I can't access iCloud as the username is still the old one. How do I change it? I've tried to sign out but the password for the account was changed by the hackers. All I want to do is access iCloud using my new Apple ID otherwise I'm paying for storage I can't use!

Hi AliRay73,
You can manage your Apple ID - including resetting the password - from this page if you have account security questions set up or have a rescue email in place.
Apple - My Apple ID
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
If you still have issues with getting to your Apple ID you may want to talk to Apple’s account security team using the contact information on this page -
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks for using Apple Support Communities.
Best,
Brett L

Changed servers now need to change new email ID on ICloud but can't?

After changing service providers and new email addresses, I have been going through the process of updating my programs. I have created a new ID in ICloud (new email address) but can't seem to be able to transfer (and get rid of) old ID email?

I'm with JC4567, I have my old email turn up when going into my iCloud settings. It won't let me change the email to my new one (this new email and password are already updated on my PC. Why can't it just automatically update all other devices with it???), it's grey'ed out so I can't click and edit. I read somewhere that if we delete (older ios) or log off (newer ios) iCloud in the Settings then we can log in with the new AppleID and password. When I tried that it brought up my old AppleID and demanded my old password to my to turn off the "Find My iPhone" part in the iCloud. So I couldn't delete/log out of iCloud without turning off Fimd My iPhone. Catch 22. How do we fix that?

HT204053 How do I have my wife's iphone 4s upload pics to the same icloud used for my ipad and iphone? Phone does not allow changing icloud ID once established.

How do I have my wife's iphone 4s upload pics to the same icloud I use for with my 4s and ipad? Can seem to change her icloud ID to match mine.

I can tell you how to do this but first wanted to be sure that's what you want to do. You would then be sharing the same iCloud account and any synced data (contacts, calendars, etc.) would then be merged and the merge data would appear on her phone and your iPad (i.e., you'll end up with each other's contacts on your phone). You would also both be backing up your devices to the same account, sharing the 5GB of free storage (assuming you're both backing up to iCloud).
There's an alternative setup that would allow her to set up your iCloud account on her phone as her primary account and just turn on photo stream in that account (allowing your to share you photo stream), then set up a secondary iCloud account on her phone that would sync her Mail, Notes, Contacts, Calendars and Reminders. She would still have to back up her phone to your account, as well as syncing Safari, Documents and Find My iPhone (all of which can only be done in the primary account). Also, her mail would be fetch, not push as push email is only supported in the primary account.
I suppose a third option is to leave things as they are and share you photos with each other using shared photo streams.
Let me know what you want to do and I'll give you the steps.

I need to change my apple id on iCloud.

I updated my iPhone 5C (16 GB) to IOS 8 today. I now find that the apple ID used for iCloud is different than what it was previous to the update (i.e. is was my main email address and now is an iCloud email address). How can I change it back? Thanks for any assistance.

sign out of iCloud on the phone, then sign back in w/new ID

I've tried to bring up the back up option next to my iphone but when i press control and click , back up does not come up as an option, what else can i do as i need to restore my phone but need to back up first

I need to resore my iphone as there was an error with installing the new software, but need to back up. When i control and click on the device in itunes it should come up with the option of backing up, but it doesn't. How can I back it up then?

I need to resore my iphone as there was an error with installing the new software, but need to back up. When i control and click on the device in itunes it should come up with the option of backing up, but it doesn't. How can I back it up then?

HT5622 i changed my apple id in my computer but the new id does not come up on the i phone when i need to log in

i changed my apple id on my computer on my i phone my new id does not come up and i cannot log into i tuenes

You can't without deleting those applications and downloading them from the new ID, which may require repurchasing paid applications.
(85560)

I need to change my apple email but the only other email I have is my back up one and it won't let me use that

I need to change my apple email as it's my work one and that is finishing. But the only other email I have which I want to use is apparently my back up one and it won't let me use that. Any help greatly appreciated. Jez

Hi Jez224,
This article will tell you how to change the email address associated with your Apple ID -
Change your Apple ID
The following section is particularly important -
You can change your Apple ID to any address, except an address used by another Apple ID. You can change the address of any Apple ID, except an Apple ID that ends with @icloud.com, @me.com, or @mac.com.
Thanks for using Apple Support Communities.
Best,
Brett L

I lost my iPad and need to change my apple ID.

Hi Everyone
Please help before I hit my new mac with a sledge hammer!!
I recently lost my ipad and need to change my apple ID. When I go to the ID page it gives me the option of changing any of my details except my ID which does not have an edit button next to it. How can I change the ID itself and would I lose access to my existing apps if I did change it? I have spent hours signing out of every feature on both my mac and iphone but how can i do this from my now lost ipad and would it make any difference if i could? I am very confused and frustrated with all the apple jargon on the help pages and support communities. Please can somebody help by talking english to me??

Why do you want to change the ID? If it's because you've lost your iPad just change the password so that the person now in posession of it can't get into your iCloud account.
If you really want to change the address which forms the ID you can do this at http://appleid.apple.com provided that it isn't an @icloud.com, @me.com or @mac.com address - if it's one of those that would explain why you don't have an 'edit' button and you can't change it.
It you were able to change the ID that won't affect your access to apps since the account itself remains the same, though of course the login has to be changed on every device signed into iCloud or iTunes.
If you are going to change either the ID or the password you must turn of 'Find My iPhone' on any device it is enabled on or you will find yourself in difficulties.

I have changed my e-mail address and therefore need to change my apple ID. When I change it to my new address it says it is already my rescue address and cannot be used. Any ideas how to change my rescue address?

I have changed my e-mail address and therefore need to change my apple ID. When I change it to my new address it says it is already my rescue address and cannot be used. Any ideas how to change my rescue address?

To change the iCloud ID ("email address") you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT4436 I need to change my Apple ID ON MY I-Phone to a new E-Mail address. what do I do??

I need to Change my Apple ID on my I-Phone 4 to a new E-Mail Address, What can I do to Change it.

If you have done so already, you first need to change it with Apple at the website my Apple ID.
(Start here, change your country if necessary and go to manage your account)
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.

HT4314 Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. Then I playing game I

Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. Then I playing game I can see what someone else trying connecting to my game And I don't know what to do.So if you can help me please? I don't wanna lose my game.

Contact iTunes
Contact iTunes

Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. Then I playing game I can se

Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. When I playing game I can see what someone else trying connecting to my game And I don't know what to do.So if you can help me please? I don't wanna lose my game.

Hello Vaidas Vaidas,
It sounds like you are noticing someone else is accessing your Clash of Clans data by playing the game and you have tried to reset your Apple ID password. If you are following the steps outlined in this article:
Apple ID: Changing your password
http://support.apple.com/kb/ht5624
What is preventing you from changing your password? Any error messages or prompts?
Thank you for using Apple Support Communities.
All the best,
Sterling

HT204161 I bought an IMac 27 on craigslist and I need to change the Apple registration to my name. How can I do it?

I bought an IMac 27 on craigslist and I need to change the Apple registration to my name. How can I do it?

Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

I need to change my Apple ID on I loud on my iPad but it won't let me without my password and it was somehow changed. How do I change it on my iPad?

I need to change my Apple ID on I loud on my iPad but it won't let me without my password and it was somehow changed. How do I change it on my iPad?

Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

I need to change my Apple id in iCloud but it is gray and a delete option does not come up.

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