I need to change my AppleID's primary e-mail address, but there's no option to.

So my main AppleID is "****" and I've been using it since 2004 for iTunes and other Apple Support functions.
Because of the switch to mobileme and the switch to icloud, I can no longer check my @mac.com e-mail, so I'm unable to receive receipts from iTunes and Apple Store purchases. I realized this today when I purchased an item at my local Apple Store and it noted that it would e-mail me the receipt.
How can I change the primary e-mail address attached to my AppleID so I'll be able to receive receipts and other e-mails from apple from now on?
If there's no way to change this e-mail, how can I check my .mac e-mail account now?
<Edited By Host>

Okay we're sorta making progress. Barely.
I chatted with someone from support based on your suggestion and she was able to disconnect my AppleID and primary e-mail address.
My "primary e-mail address" on the AppleID site is now listed as my @me.com account.
However, it's asking me to verify it, but no matter how many times I click the "resend verification e-mail" link, nothing has shown up.
If I try to change it to an alternate e-mail, like my @bellsouth.net account, clicking "save" to save those settings does nothing, and it reverts back to @me.com
Nothing at all gets through to my mac.com account.
This is especially troubling since I updated to Mountain Lion this morning. One of the first programs I used, Messages, asked me to verify my AppleID by checking my @mac.com e-mail.
What a headache.

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