I need to change my log in
need to change log in and password in iTunes. How?
Hello springky,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Best of luck,
Mario
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I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!
The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support. -
I need to change my iCloud email address. I changed it for my Apple id but I can't log out of iCloud to change it there. Find my iPad is activated so I can't delete my iCloud account. I don't have the email address the iCloud login has anymore so I can't have the password sent there. To sum it up, iCloud has an old email for the account log-in. I don't remember the password for the old email. I have Find My iPad activated so the iCloud account cannot be deleted. And I am already logged out of iTunes & App Store.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
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the email address assoc. with my iTunes account is no longer valid. can't access it. need to change it in iTunes but can't access account. even my birthdate is incorrect in iTunes...so can't log in. any suggestions on how to log in and edit info???
There is nothing that you can do to get rid of the balance on your own. Contact iTunes Store Support and seek their assistance. I believe that they can reset your balance for you.
https://expresslane.apple.com/Issues.action -
i need to change my account information so my devices will sync together, however i do not have my email my ipod account is linked to and i dont remeber the password. In short i need to remove my ipod from my old itunes account but i cant log on to that old account. What can i do?
You'll need to reset the password that account then before you can transfer these purchases to your iTunes library and your iPhone.
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot
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I need to change my e-mail address in the app store, how does that work??
On apple website, seraching on support, the article HT1918 explains.
Log into your apple ID and edit your personal information, where email can be changed as well. All applications as itunes stores, apple store and icloud use this same apple ID, so be aware of this.
I hope I was helpful ! -
I have bought an used Iphone 5. I dont have the password for the existing login id of the old owner. How do i use the phone and change the log in id?
Unfortunatly the only way that you can get it off is to get the old user to input the password. You may need to contact that old user and see if he can put the old password in. hope this helps.
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hi ,
im just a mom, not very computer savy.....however, I need to change the payment method my daughter uses to purchase things on her ipad due to the fact that the current one is expiring. ie: for such things like songs and games, etc.
I would appreciate any help as how to do so.
THanksOn a computer's iTunes you should be able to edit the payment info by going into the Store > View Account menu option (if you are not logged into the account that your daughter is using then Store > Sign menu option to log out of the currently logged in account ; that will then change to a Store > Sign In option so that you can log into her account) and log into the account (enter the account's password and click View Account on the popup)
And on the account's details page there should be a payment link.
If you are doing it on your iPad then tap on your id in Settings > iTunes & App Store (if not logged into her account then log out of your account via the popup that you get and then log in with her account) and tap on 'View Apple ID' on the popup and log into the account - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918 -
I bought this MAC from a family member. Did everything need to change items to my apple id. Today I did the update for IOS Yosemite now the app store is auto filling with someone else id?? But they seem to be my apps??
If you didn’t erase the drive and install using you AppleID, then the OS and the purchased apps are still registered to the other AppleID. You cannot change that by logging into iCloud. Apps are forever tied to the AppleID used to purchase/download them.
You have to erase the drive and download/install the Apps using your AppleID. -
I need to change my icloud account the account name is a email address I can no longer access
I need to change my icloud account name the account name is an email address that I can no longer access.
When I select the "red" Delete Account button it ask for my passcode for that account and I don't recall it.
I also cannot reset the password because I have no Idea what email it will go to. I have reset my apple ID and passcode it has the old
email now how do I change it for icloud????? Please assist very important...Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
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i need to change my rescue email,but i forgot the password to that email,what will i do?and i have 25 ueros on this apple account so i dont want to make a new one!
Have you forgotten your password? - if so, you have a problem if the email address has gone dead.
If you know your password, go to the iTunes Store, click on Account. log in and you can change the associated email address.
If you don't know your password, and have no email address, you are going to have problems because it's difficult to see how Apple are going to identify you as the authorised owner of the account. Contact iTunes Support: go to http://www.apple.com/support/itunes/ - click on 'Other iTunes Store Features' in the list and then on 'Podcasts'. You will see a link to either 'Express Lane', which will guide you eventually to some contact options, or you may see a link to email them. -
My project index is pointed to the wrong project library and I need to change it.
My project index is pointed to the wrong project library and I need to change it.
All content from the store is tied to the account that downloaded it, so if you download those apps then it should be showin your account's id - if you've updated the email address on your account and it's showing the pre-update email address then try logging out of it on the iPad by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on the iPad.
If you haven't changed your email address then has anybody else downloaded or synced apps to your iPad ? If they have then only their id will be able to download updates to them -
I need to change my id email address. The address I need to use is also my repair address and it will not let me make the change. Can someone help me. I cannot find a phone number to call that will help me with this problem.
There isn't a phone number for iTunes Support.
If you mean that the address is your rescue email address then follow the steps half-way down this page for changing it http://support.apple.com/kb/HT5312 :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
You can then try using it as your primary email address on your account (you may need to log out and back in after removing it as your rescue email address). -
I have a redundant apple store account that I cannot access and need to change
Good morning,
Until about 9 months ago I had an account with claranet and that was used to access the apple store via my Iphone, however, for many reasons, it became untennabble and I switched to mobileme. The issue is that when I try to access the Itunes Store and update my apps it always wants to use the claranet account - which no longer exists. I have tried to get rid of it and synch to mobile me but without any success. Can anyone help?
Uncle HApps are linked to your iTunes account, you cannot change apps to a new account.
So when ever you want to update those apps bought with the old account you will have to use the old accounts log in.
The only way to stop this is to re-purchase the apps from the new account.
You can however change the email and personal details of an iTunes account.
So I am not sure why you created a second itunes account?
You really don't ever need to change your account, only the details.
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