I need to change my security answers!
I need to change my apple security question answers and I have looked at many communities to try and find the answer on how to do this and I was told to go to "manage account" but this just requested me to enter my security questions and I cannot do this as I do not know them, if you can help it would be much appreciated, thanks x
Read the suggestions from Kappy in this user tips that he wrote. You will have to contact iTunes Support by email. You may be able to contact them by phone as one super did in this tip, but YMMV.
https://discussions.apple.com/docs/DOC-4551
Similar Messages
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I need to change my security answers but I dont know what they were originally!!!!...HELP PLEASE!!!!!!!
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
I forgot my security question answer and i dont have a rescue email so i cant change them but i know my apple id password and can accses my account but i need to change my security questions
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(115016) -
i need to change my security question on my apple id because i dont know remeber what the answer were..how do i do that?
Security questions:
https://discussions.apple.com/docs/DOC-4551 -
i need help changing my security information because i forgot it and i clicked forgot your answers on the apple website and its sopost to send me an email saying how to reset it but i never got an email.
Contact iTunes support:
http://www.apple.com/support/itunes/contact/ -
I want to change the security answers on my account but have noticed that the email address I listed is a hotmail one which I cannot get into. How do I change this as I only see an edit button for logging into iTunes but not one where I can change in the security answers. Thankyou
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94157) -
HT5312 i need to change my security questions how do i do that?
I need to change my security questions. How do I do that?
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87012) -
hello .. i own i cloud account but i have a problem, because i need to change my security questions, and i want to reset from email, But rescue email is different from my alternate email, because it's my 1st usage for my credit and i can't accomplish it without using the secret question ..please help
Hello, yehyakov.
Thank you for visiting Apple Support Communities.
I understand that you want to reset your security questions for your iCloud account. Here is an article that will provide multiple options to help you with this.
If you forgot the answers to your Apple ID security questions
http://support.apple.com/en-us/HT201485
Cheers,
Jason H. -
HT5312 I need to change my security questions because I forgot them and I don't know how.
I need to change my security questions because I can't remember them. how do I do it?
Welcome to the Apple community.
Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
I need to Change my security questions because I don't know them how do I do this
I need to change my security questions because I don't know them how can I do this
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
i need to change my security questions because i forgot the answers to them ...... plus in the "password and security" option in the "manage account" department where the questions are asked , there is no option to reset the questions so how do i do it ????
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
How can i change the security answers because i have forgotten
how can i change my security answers because im stuck and cant purchase any thing on itunes/app store because i have forgotten the answers
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I need to change my security question to buy apps but it locked me out cause I put it in but it wrong I guess
Start here
http://www.apple.com/support/appleid/
I ended up having to have them call me to get things reset. -
HT201303 I need to change my security questions in the app store
I need to change my security questions in the app store
Wow you've had this problem since August and no one has helped you? Have you found any answers to your problem .
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Need to change my security e-mail as the account i was previousily using has been deleted
i need to change my security e-mail address as the account i was previousily using using has been deleted. I've been wanting to buy a few albums in iTunes before i go away (no reception in the area I'm going).
just someone please, please help me!If you know the answers to your security questions, then from http://support.apple.com/kb/HT5312 :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
If you can't remember your answers then you will need to contact iTunes Support / Apple in your country to get the questions reset, before you can then use the above steps for potential future use.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
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