I need to change the country and online number
I bought this online number yesterday, and just figured out that I shouldn't have set the country as the US. I desperately need to change the country. If not, there is no use for using this online number, and I'll have to cancel it.
And if I cancel it, can I get a refund of $18 I've payed for the number and my leftover credit? Please let me know ASAP ..
There is nothing that you can do to get rid of the balance on your own. Contact iTunes Store Support and seek their assistance. I believe that they can reset your balance for you.
https://expresslane.apple.com/Issues.action
Similar Messages
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Hi,
I need to change the country for my Apple store account but this message appears "You have a store credit balance; you must spend your balance before you can change stores." but my credit is 1.58$ only and I couldn't buy any app with this amount! Any way how to fix that and I don't have a problem if I lose this 1.58 $?If you can't spend it then you can try contacting iTunes support and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I need to change my country and itunes does not allow me because I have 0.20 left to spend. I can't purchase any more credit because I'm not in the US any more and Itunes just accept those. I need help!
Click here and request assistance.
(65879) -
Dear support Apple! A week ago I moved to Spain and bought 2 Gift Card for 15euro. When I entered the code App Store displays a message that you need to change the country but I was left with 10 cents in the account that not possible to spendt. Please delete this 10 cents from my account
Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users. You need to go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I have a balance of 0.95c on my apple id (from gift card) but now i moved and i want to change the country and add credit card. Every time i tried to change the info it says that i need to spend the existing balance. What should i do?
Click here and ask the iTunes Store staff to zero your account balance.
(92880) -
I'm trying to buy CC Photoshop/Lightroom packages. In order to complete payment, I need to change the country from the default options (United States) to Brazil, But I'm not allowed to do it. I've already changed my origin country in my account information.How do I change the country in order to complete payment?
These are the two links I have
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
If the above doesn't help, you will have to contact Adobe (this is an open forum, not Adobe support)
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I need to change the country of my itunes id but I still have $0.22 in my account that I cant spend. How can I do this? Is there any way I can donate this money to allow me to change my country?
thanksYou can try contacting iTunes support via this page and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I wanna change the Questions, but the support will call me in a wrong number and it won't let me change the number unless i change the country, and i can't change the country because i have a money in my account.. what should i do??
You will need to call tech support or have them call you at http://expresslane.apple.com
Diana -
How can I change the Country and Credit card Apple ID without loose the app installed ?
Hi, I move from Brazil to Qatar and keep using my account at Brazil since I have a credit card there and the old address.
Today Ireceived a message when I was updating my app at my iPad that I should change my payment method that was rejected (???), I try to update and keep the same message... So now maybe better to use address and card from Qatar.
I could not understand how can I change the country and shop since everything at the address is linked to Brazil.
Also I'm afraid to lose the installed app...
Please, a step by step will help a lot, I have a very low computer experience ...You won't lose apps that are installed. You will lose the ability to update them
Business with the App stores is restricted to those stores in your formal country of residence (your billing address) and a bank supported credit card from that same country. You can buy and update apps with those details only in that country.
If you have established residences and bank supported accounts in other countries you can also use those. You can buy and update apps in those countries using those details.
You cannot interchange them. You cannot merge IDs or purchase details. -
I have credit and it's less than 0.99 and i need to change the region and i don't have visa
i have credit and it's less than 0.99 and i need to change the region and i don't have visa
Click here and ask the iTunes Store staff to zero your account balance.
(110223) -
Hi all
Apple charged me 8 times $1 while changing the country and purchase from app stores.
Help pls, I want my money backTo Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My credit card and address are registered in the UK. I would like to send an iphoto book to Germany but cannot change the country and therefore the recipient address on iphoto. Why?
https://discussions.apple.com/thread/3590525?tstart=0
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I am trying to change the country/ region on my store account. When I press the 'change country/region' section in 'my account' it does nothing.... I have moved country, so I cannot enter valid details of payment and so the store is refusing all app requests.
Has anyone a way around this please?Before you can change countries in iTunes, you will need to have a valid payment information addressed in Ireland. When you have one, you can go ahead and change the country on your account.
- sign in to iTunes
- go to Account Information page
- enter your Apple Id and password
- click on Change country or Region
- enter your new information then save
If you will have a hard time, I suggest contacting email support.
https://expresslane.apple.com/GetproductgroupList.action -
Change the country and lost my form
I asked support for adobe via chat on line because I created a form from Adobe Form Central using the free account and I wanted to upgrade to the Basic Plan to make the divulgation of my form (professional survey).
The problem is that I don't know why my account was created for US (I am from Brazil and I live in Germany), so was not possible to make the payment of the plan.
When I was in the chat with adobe he told me that I should create a new account, but I wanted to keep (maybe transfer) the form that I have already created. So he asked me if I wanted just change the country of my current account. I said "If possible, yes".
So he did it. I had to change my password but then my form disappeared!!
I need that form, it is still on line but I don't have access to that in my account.
Please support me.
And by the way, sometimes I can't access the chat on-line again. 3 people tried to help me and nothing. Last one just ignored and left the chat.
Regards,
Thais MarquesHi Thais,
Can you please send me ([email protected]) the form url so we can investigate this issue.
Thanks,
Roman -
Dear team
i have a problem that i have 0.47$ left in my account and i want to change the country please help me,
it's ok if you just take it from m y account so i can do what i want.
regards,
Abdalla sulaiman
UAEClick here and ask the iTunes Store staff to zero your account balance.
(121131)
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