I need to change the security questions/answers in my Appleid, but my rescue email address is no longer valid and I can't change it.

Help me change my security questions. 

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102456)

Similar Messages

  • HT5312 My rescue email address is no longer valid and I can't remember my security questions answers.  How can I reset my security information

    I have money in my Itunes account, but have forgotten the answers to my security questions.
    The rescue email address that was linked to my account is no longer valid and I can't access it any more.
    How do I re-set my security questions and rescue email so I can purchase itemsvia my iTunes account?
    Help?

    You will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use.

  • HT204053 I have just installed IOS7, having reset the security questions I have been asked for a Rescue Email address. I have entered my primary address, this is not valid. I have added another of my hotmail addresses and the process will not continue. I

    I have just installed IoS7 on my I Phone. Having reset the security questions I have been ask for a Rescue Email address. My primary address is not acceptable, I have tried other addresses put but the process will not forward. I cannot go back, my phone now will not function. The Rescue Email address keeps appearing. Help please.

    Did you check the email account for a verification email from Apple?  You may need to respond by clicking the Verify Now link before the new rescue address will be accepted.

  • HT4847 I have an old icloud account on my iPad wish to delete the email address in no longer valid and I can't remember the password how do I delet it

    Looking for help deleting an old icloud account the email address is no long valid I thought I changed this and deleted it previously but the iOS 7 update brought it back and won't let me delet any suggestions

    If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must use the previous owner's password to get permission to use the device. If you cannot get the password your father put on the iPad you will never be able to activate the device and no one can help you do it.

  • HT5312 I want to purchase an app on a new ipadbut i forgot my security question answers. I have saved a second email address in my apple id and would like to reset my security question,

    How can i reset my security questions for my apple ID.

    If you have a rescue email address (which is not the same thing as an alternate/secondary email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Cannot get link for contact to work.  Rescue email address is no longer valid and I cannot remember my security questions to update it

    I cannot make any more iTunes or Apps purchases because I cannot remember my security questions.  I have read online that you cannot update rescue email address (mine is no longer valid) until you answer the security questions.  I have clicked on the link for support on account management but it never opens.  I am very upset because all I am needing to do is make purchases.  Any ideas or numbers or actual links you can post in response is appreciated.

    Click here and find the phone number for your country.
    (78231)

  • HT5312 How do I reset the security questions if I don't have a rescue email?

    How do I reset my security questions if I don't have a rescue email? I can't remember the answers to the security questions.

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 I forget my answer of two security questions, there is a typo error in rescue email address. How to resolve this so that I can use my Apple ID for online shopping?

    I forget my answer of two security questions, there is a typo error in rescue email address. How to resolve this so that I can use my Apple ID for online shopping?

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to correct your rescue email address for potential future use

  • HT201363 How do I reset the security questions if I don't have a rescue email

    How do I reset the security questions if I don't have a rescue email and don't remember my other answers

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103680)

  • HT5312 how do I reset my security questions if I don't have a rescue email address?

    how do i reset my security questions if i don't have a rescue email address set up?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87417)

  • I forgot my security question but my verification email address is no longer valid, what do I do?

    I have never needed to answer my security questions, so the correct information slipped my mind. But my dilemma is the fact that the verification email address is no longer valid and I'm not sure how to get my verification.

    Ok so you are unable to remember your security questions and the verified rescue email is no longer active.
    The only other way to reset those would be to contact AppleCare for assistance. Follow the link below for the number in your country:
    http://support.apple.com/kb/HE57

  • HT5312 How can I reset my security questions if I don't have a rescue email address

    How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help

    Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.

  • How do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...

    how do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...would I have to delete my apple ID and start again using old ID?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I cannot access the icloud as the email address is no longer valid and i do not recall the password.

    Accessing icloud when email address is no longer valid and password is not recalled.

    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • HT5312 I cant reset my security questions even though I have provided a rescue email address and it is verified

    I can't reset my security questions even though I have provided a rescue email and it os verified

    1)  Apple ID: All about Apple ID security questions
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

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