I need to clean my phone out

My phone is going very slow, cuts off when taking photos & get HOT

http://support.apple.com/kb/HT1212?viewlocale=en_US&locale=en_US

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  • I just got my MacBook Air and every time I go to a website other ads and websites pop up saying I need to clean my mac out. Any ideas on what I should do?

    When I am surfing the web other websites pop up saying I need to clean my mac out or I am a winner of something. I just got my Mac so I'm not sure how this happened.

    You may have installed the "VSearch" trojan, perhaps under a different name. Remove it as follows.
    Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data before proceeding.
    Step 1
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.vsearch.agent.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    /Library/LaunchDaemons/Jack.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/VSearch
    /Library/PrivilegedHelperTools/Jack
    /System/Library/Frameworks/VSearch.framework
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one. Even if you find none of the items listed in this step, go on to Step 2.
    Step 2
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    Reset the home page and default search engine in all the browsers, if it was changed.
    This trojan is distributed on illegal websites that traffic in pirated content. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • Had to get my stuff out of the Adobe reader I clean my phone out and lost it

    how to get my old stuff back I clean my phone out and lost all my stuff.

    Alas, unless you stored a backup of your files somewhere they are gone.
    Nothing Adobe Reader can do about that.
    Be well...

  • Sometimes my computer takes too long to connect to new website. I am running a pretty powerful work program at same time, what is the best solution? Upgrading speed from cable network, is it a hard drive issue? do I need to "clean out" the computer?

    Many times my computer takes too long to connect to new website. I have wireless internet (time capsule) and I am running a pretty powerful real time financial work program at same time, what is the best solution? Upgrading speed from cable network? is it a hard drive issue? do I only need to "clean out" the computer? Or all of the above...not to computer saavy.  It is a Macbook Pro  osx 10.6.8 (late 2010).

    Almost certainly none of the above!  Try each of the following in this order:
    Select 'Reset Safari' from the Safari menu.
    Close down Safari;  move <home>/Library/Caches/com.apple.Safari/Cache.db to the trash; restart Safari.
    Change the DNS servers in your network settings to use the OpenDNS servers: 208.67.222.222 and 208.67.220.220
    Turn off DNS pre-fetching by entering the following command in Terminal and restarting Safari:
              defaults write com.apple.safari WebKitDNSPrefetchingEnabled -boolean false

  • My iPhone 5s has stopped playing music out of the speakers. It works when I plug in my headphones but other than that there's no sound. It just randomly happened so I'm not sure if I can fix it or if I need to bring my phone in

    My iPhone 5s has stopped playing music out of the speakers. It works when I plug in my headphones but other than that there's no sound. It just randomly happened so I'm not sure if I can fix it or if I need to bring my phone in. Help?

    Hi Cassilecompte,
    If you are not getting any sound from your iPhone’s speaker, you may want to troubleshoot using the steps in this article -
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • TS4006 I used my iPad find my phone to find my iPhone yesterday, which I did. Now I need to find my phone again but when I log in it is still showing yestrdays input, how do I get out of that one to find phone again

    I used my iPad find my phone to find my iPhone yesterday, which I did. Now I need to find my phone again but when I log in it is still showing yestrdays input, how do I get out of that one to find phone again

    Why don't you sign into www.icloud.com on your computer and locate both iPad and iPhone.

  • I need help with my phone getting it out of recovery mode

    i need help getting my iphone out of recovery mode

    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • IPhone 5s with hearing aids via Bluetooth. Need to use the phone for voice, what's the best distance that the mic will pick up your voice

    I wear hearing aids that are made for Apple, the audio will go into the hearing aids via Bluetooth. I'll need to use my phone for voice only.. I drive for work and have a wok oh one too and both are synced to a bluetooh headset (LG). I'm trying to figure out how to talk on both phones ( use speakerphone on work phone?) without using a bluretooh headset.  I don't know the range of the microphone on the IPHON, thinking about hanging it around my neck or put the phone into a stand/holder on the dash and use the speakerphone feature.  Looking for ideas to make this simple

    You can't do anything with that problem.
    Take your iPhone to the closest Apple Store and they will give you new one for 200€/$ or if you bought your iPhone in less than 12 months you will get it for free.

  • After i plug in my iphone 5s, it always asks me to trust the laptop, i click trust and my laptop makes that noise as if I've pulled my phone out, but i haven't, so now my itunes doesn't recognize my phone, please please help me?

    After i plug in my iphone 5s, it always asks me to trust the laptop, i click trust and my laptop makes that noise as if I've pulled my phone out, but i haven't, so now my itunes doesn't recognize my phone, please please help me?
    THis also happened with my old iphone 4s
    I need help!

    Hi loist,
    Thanks for visiting Apple Support Communities.
    If your iPhone is not being recognized by your computer after you click "Trust," the troubleshooting steps found here can help:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Jeremy

  • I've tried everything to get my phone out of recovery mode but nothing is working.

    Hi,
    I recently started updating my phone to I.O.S 8.1.3, and it was downloading and updating fine, then it said it had an error updating. I turned it off and on again to see if that would work, and when I clicked install it showed up as if it was turning off. It then showed up that I needed to connect to iTunes. So I did, and it said it was in recovery mode, and that I needed to restore. So I tried that and it said multiple times, when I got part way through the restoration, that the network had timed out when it hadn't. So I researched ways to get it out of the recovery mode.
    I've tried:
    holding down home and lock button
    holding down lock and volume button
    downloading tinyumbrella, however it wouldn't let me open it
    Putting it into DFU mode and restoring
    Nothing is working! I don't know what to do, I need my phone for when I'm travelling and now I don't have one.
    Anyone got any more ideas? I'll be incredibly grateful.
    If I can't get this to work I've wasted £200 of money on a phone that decides it's logical to kill itself. I won't be doing that again.

    I was trying to download TinyUmbrella because some people have said it basically kicks phones out of recovery mode, and I did try that but it hadn't worked, it kept loosing connection with the phone even though it was connected.
    I took the phone to the O2 shop and they did something to restore it, so it's working fine finally thanks for replying!

  • HT2998 Hi, I try to conect Mac Mini from 2009 with my HD Tv Samsung F 6400 . With Mini Dvi conection and adapter to HDMI input in TV I got picture but not sound! I have analog cable from the phones out from mac but imposible to conect to TV? Can you HLP

    Hi, I try to conect Mac Mini from 2009 with my HD Tv Samsung F 6400 . With Mini Dvi conection and adapter to HDMI input in TV I got picture but not sound! I have analog cable from the phones out from mac but imposible to conect to TV? Can you HLP?

    You really need a newer Mac Mini with a true HDMI output, because that Mac Mini's DVI output does not support Audio.
    You might try a 3.5mm to RCA adapter
    from the Mac Mini's headphone jack to the TV's audio input,
    but that would require being able to select the Audio input in the TVs menu while using it's HDMI input.
    Optionally you could also use an external 2.1 Speaker System or patch the audio from the Mac Mini to your home stereo system to enhance that older Mac Mini's audio.

  • Yesterday I was pushed into the sea with my Iphone 5s in my back pocket, as I got out I took my phone out of my pocket and it turned itself off. I have tried many ways but still is unsuccessful and wont turn on, what shall I do?

    I was pushed into the sea with my iphone 5s in my back pocket, I got out and pulled my phone out of my back pocket and it turnt itself off. I went straight home and tried using a hair dryer but was unsucessful, put it in rice which also failed and i left it screen up on the radiator over night but still wouldnt turn on. It has charge on it although i still tried plugging it in to give it power and still was unable to power up. Can anyone give any suggestions on how i can fix it as for its not even 2 months old.

    Watamu wrote:
    Try putting it in rice for a few hours. It does sound daft but it did work for mine
    If you're going to put a phone in rice (not daft at all, the rice acts as a dessicant), it needs to be for a few days, not a few hours. The OP stated in their post that the did put it in rice. In addition to the liquid damage, salt water is also much more corrosive to electronics than plain water. The rice won't help with the salt.

  • I need to change my phone number on my business card. My card is in a PDF form. How can I change it?

    I need to change my phone number on my business card. I am using a Intel IMAC OSX 10.8. My card is in a pdf format.

    A JPG won't allow you to actually change the text, but you could blank it out & paste over it I suppose.
    Photoshop would only allow you to paste over it, not edit the text I think, but that may be your only option since whoever made it may have restricted editing rights.

  • I tried to update my iPhone 4S but I nowkeep getting an error saying I need to restore my phone before it can be used because it's in recovery mode! But if I restore it I lose all my media and data and I don't want to do that! Is there anything I can do??

    I tried to update my iPhone 4S but I now keep getting an error saying I need to restore my phone before it can be used because it's in recovery mode! But if I restore it I lose all my media and data and I don't want to do that! Is there anything I can do?? Somone please help, i'm freaking out over here!

    Anything that was on the phone is already gone. You have no choice but to restore. If you were backing up and syncing the phone on a regular basis, you should be able to restore your backup with minimal data loss.

  • I have recently upgraded from my iphone 5 to a new phone. My iphone 5 's touch screen does not work anymore. I need to backup my phone, but I can't do it on itunes without my password. Everything besides screen is ok. Is there a way around it? :(

    I have recently upgraded from my iphone 5 to a new phone. My iphone 5 's touch screen does not work anymore. I need to backup my phone, but I can't do it on itunes without my password. Everything besides the screen is completely fine-the screen will not recognize my finger anymore. I am not trying to fix the phone, but I need to have my contacts. The pictures have already synced, but I need my password to do a full backup. Unfortunately, I can't type in my password. Is there any way around it? If I take my phone to the apple store, will they be able to help me? I am not willing to replace the screen just to do this, however, so that is out of the question. 

    Someone else may have a workaround, but, as far as I know, if you cannot interact with the screen on the iPhone, there is no way to unlock it so you can get to your contacts.
    Were you saving them to iCloud by chance? If so, you can restore them to your new phone.
    ~Lyssa

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