I need to create a iTunes account using my work email but...

I need to create a iTunes account using my work email address but when I try it says that there is already an iTunes account linked to my work email - I have never done this so I know that I have not created this and therefore can't answer the security questions in order to check it out.  It also means I can't set up this iTunes account - any ideas?

When Apple increased security on the accounts we were asked to create security questions and answers and to offer a rescue email address, could you have used the work address then?
http://support.apple.com/kb/HT5312

Similar Messages

  • HT1206 I need a work iTunes account for my work system, but used my work email address as an associated email to my personal iTunes account. Now I can't use the work email to create the new iTunes account.  how do I remove the email from my personal accou

    Since I upgraded to Mavericks from Snow Leopard I need a work iTunes account for my work system, but used my work email address as an associated email to my personal iTunes account.
    Now I can't use the work email to create the new iTunes account.  how do I remove the email from my personal account?

    You can long into an account via this page and update the email addresses that you have on it : http://appleid.apple.com

  • How do I create two iTunes accounts under the same email address?

    I've got my account duplicated -and charged for apps I already own- by using my email address as login instead of apple ID, but I've been told it's my fault so…
    I'm trying to figure out
    *How do I do to create two iTunes accounts under the same email and having different IDs?*
    I mean, two accounts with different purchase history. It doesn't matter if billing address, or credit card are the same (or different) because none of them flag apps as "purchased"
    I tried today from iTunes, but it tells me the email is taken.
    Do you know any way a user can do it from our end? (website, iTunes, iPhone)
    If you've got charged by apps twice, please don't say it here. I don't want my post being deleted again. Thanks.

    Beavis2084:
    Expired .mac accounts HAVE NO EMAIL. You own the id (which iTunes requests to be spelled in form of an email)
    Also, FREE .mac accounts have no email either.
    What you see in the screenshots is what I'm saying:
    There's been a change in the way iTunes wants you to login. The iTunes reps see at their end what you see at the top of the window, which probably is the "migration" of the new login: Old login system, using ID (in form of email for iTunes)
    BELOW you clearly see where says "ID" and both have the email as login.
    (again, that .mac email doesn't exist and NEVER DID)
    That's the NEW login: your EMAIL.
    I'm sorry I didn't explain it better the first time. I wrote about this so many times to iTunes support reps to prevent them to "read" what their system says that I gave it for settled. (not to mention that my first post was removed because "it lacks of interest for others"
    I own an apple ID, given away with the purchase of a new computer (nothing small by the way) and when that happens (and never subscribe for a paid membership), you use ANOTHER email to be related to your account.
    Now that AGAIN apple asks you for using your EMAIL (non-apple in our case) instead of your ID (which you can't use or you will never get a notification again!) the system believes there are two accounts.
    It's like your credit card bank changing the address for sending the payments. You are STILL paying, but getting a higher rate because their CHANGED the address and the check never arrives.
    In this case, signing in with a different string, makes the system believe there are two accounts. And that probably is under the policy which probably states purchases are not charged twice for SAME ID, and SAME iPhone… and you used a different ID, so it must be fair (sarcasm). Who told you to do so? Bad boy!

  • HT2534 I should be able to create an itunes account without a credit card but it doesn't give me the option of choosing none; Why?

    I should be able to create an itunes account without a credit card but it doesn't give me the option of choosing none; Why?

    Did you follow the instructions on that page exactly when you created the account ? They worked for me yesterday on my computer's iTunes when I tried them in response to another thread.
    e.g. I logged out of my existing account and found a free app in the store and clicked on its free 'price'
    I then clicked on 'create Apple id' on the popup :
    And after agreeing to the terms and filling in my details I was able to select 'none' as the payment method.

  • Several years ago I had an itunes account through my work email address. I have since left the company. When I tried to access the itunes I purchased, my password would not work because I no longer had access to that acct. How can I access that acct?

    Several years ago I had an itunes account through my work email address. I have since let the company but when I tried to access the songs I'd already purchased, my password would not work because that account no longer existed. I ended up having to open another account but how can I access that account to retrieve my other songs? I realize I can't transfer between accounts but maybe at least burn to CD?

    Hello, RSchultz13. 
    Thank you for visiting Apple Support Communities.
    You can reset your Apple ID password via the steps in the first article below.  I would try the option to answer your security questions.  If those steps do not work then you may need to reach out to our account security team to reset this old Apple ID password.  Once this is done you should be able to access your old DRM protected purchases.
    Apple ID: If you forget your password
    http://support.apple.com/kb/ht5787
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • Someone created a new itunes account using my mac Email!

    Someone using the name "Maryellen McHenry" got into my email account somehow, and used it to create an itunes account! Is there any way I can shut this account down, and/or deauthorize any purchases "Maryellen" made with this account?

    Click here and fill out the form for assistance.
    (38943)

  • I accidentally created an iCloud account using the wrong email address for my username - I already have an iCloud account with a different email address username. Is there any way I can merge these accounts?

    I just upgraded my MacBook from OS X 10.6.8 to Mountain Lion so that I could stream from my other devices (iPhone and iPad) to my MacBook.  After making it through the upgrade process, I realized that I used the wrong email address for my iCloud username when starting up on the MacBook.  My iPhone, iPad, and iTunes are under my Hotmail email address and I accidently used my Gmail email address for the MacBook.  Is there any way I can merge these two icloud accounts together? I tried changing my account information to add the other email address, but wasn't allowed because another account was using the name (duh).  If I can't merge them, how could I change the MacBook from the Gmail address to the Hotmail address so that all my devices are on the same icloud account?  It'd be nice if I could keep the free 5GB of storage that comes with my purchase of the software, but I'd rather lose the storage than not be able to stream.

    To change accounts on your Mac, go to System Preferences, sign out of the current account, then sign into the new account.  When you sign out of the current account it will delete synced data from your Mac.  Assuming your data (such as contacts, calendars, etc.) is in the other iCloud account, it will be synced to your Mac when you sign into this account.

  • ITunes account used on work and home computer

    I use the same iTunes account on my home and work computers.  I have home sharing on.  I have always been able to purchase music on either computer and access it on both.  Recently I made quite a few purchases on my work computer but I can not access them at home.  Nothing has changed.  Help!!

    Hi,
    The best way to manage work environment security would be to enable password login to access your session.  In system preference in the user section, enable the settings to ask for password.

  • HT2589 i have another account that has money in it already  but i had forgotten my security answers so i created a new account with a recovery email but my money is not added into my new account. how can i recover the money and added to my new account

    i created a new account because i had forgotten my security answers. now the problem is that the money i had in my other account wasnt transffered to my new account, even thou i put in a retreive  email address into my new acount. how can i tranffer the money into my new account?

    You can't transfer a balance from one account to another account, it can only be used on the account that it was originally redeemed onto.
    If on your old account you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address on it then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT202667 I would like to open a new itunes account with an existing email

    I would like to open a new iTunes account using an existing email address. How can I do that?

    Hi,
    Thanks for providing more information on what you're trying to accomplish.  If you want to create an Apple ID, the email cannot be associated with a pre-existing Apple ID account.  Why are you trying to create another Apple ID?  If you just want to change your Apple ID, you can simply change the primary email account.
    Change your Apple ID - Apple Support
    Thanks for using the Apple Support Communities!
    Cheers,
    Alex H.

  • Purchased a second iphone need to create an account, however the computer already has an itunes account...How do I create a second  account using one copy of itunes on a computer??

    Purchased a second iphone need to create an account, however the computer already has an itunes account for the first iphone...How do I create a second  account using one copy of itunes on single computer??

    Why do you need a new account?
    Use the same account on both.
    How to use multiple iPods, iPads, or iPhones with one computer

  • I currently have and Iphone and Ipad on one Itunes account. My work is providing me with another work Ipad to link with my Iphone.  Do I need to create another account to keep things seperate?

    I currently have a personal iPad and an iPhone linked to one iTune account. My employeer is providing me with a work iPad to use and this will be linked to my iPhone, should I create a second account for the work iPad?

    Existing apps and content would not be automatically downloaded. You'd have to download apps and music manually, or sync them from a computer.  New purchases would be automatically downloaded if you set the iPad to do that. Otherwise, again, you'd have to manually download or sync from iTunes.
    Regards.

  • I created an Apple ID for iTunes using a work email address and left that company before I had an opportunity to change the email and password for that account.  How do I change the email address to a new one that I can access?

    I created an Apple ID for iTunes using a work email address and left that company before I had an opportunity to change the email and password for that same account.  Now I can't seem to login to that account and I can't choose the option for forgot password because it will send email to the old workplace.  How do I change the email address to a new one that I can access?

    If you remeber the password to that Apple ID then follow these steps
    1 - Make sure you have an email address that is NOT an Apple ID
    2 - Go to AppleID.Apple.com
    3 - Where it reads Manage Apple ID - Sign in
    Once you are signed in want to make sure the email address you are wanting to use is NOT set up as a "Recovery/Rescue" email for this account.
    [To check this - Main page where you see Primary ID - below do you see the email address you want to use listed towards the bottom? Yes - Delete / No - Good ./. If made any adjustments "Save" Next on the left select "Password & Security" - Answer your security questions you set up "if you have any" then scroll towards the bottom and check to see if you see the email address you want to use. Yes - Delete / No - Good] <-> Also you can change your password on this page as well. Any adjustments made "Save"
    Once this is done go back to the main page where you should read "Primary ID" and change the email address that is showing to the new email address youo want. "Save" Done
    I learned this not to long ago and worked for me. Hope this helps you!

  • By mistake, I created iTunes account using email that was used in my main acc.

    Hi! By mistake, I created iTunes account using email that was used in my main acc. After that, everything i have bought/downloaded and etc disappeared.What should i do?

    The primary email addresses on iTunes accounts have to be unique, you shouldn't be able to create a new iTunes account with the same primary email address unless the existing account had been deleted (only iTunes Support can potentially delete an iTunes account).
    Had you asked iTunes Support to delete your existing account ? If you did then that would also have deleted its purchase history. Or had you changed the primary email address on the old account ?

  • Do i need to start a itunes account to use my ipad

    do i need to start an itunes account to use my ipad

    Hi,
    See Here for Getting Started:
    http://www.apple.com/support/ipad/getstarted/
    And this
    Ipad User Guide
    http://manuals.info.apple.com/en_US/ipad_2_user_guide.pdf
    Cheers,  

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