I need to deactivate old computer serial number to my new computer to run my Creative Suite 3

I need to deactivate old computer serial number to my new computer to run my Creative Suite 3 - how do I do this?

if you have access to your old computer, open an adobe program and click help>deactivate.
otherwise, contact adobe support for an activation count reset, https://helpx.adobe.com/contact.html

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How do I deactivate a serial number on old computers (that don't work) in order to use the serial number on the new computer?

How do I deactivate a serial number on old computers (that don't work) in order to use the serial number on the new computer?

Hi Amy,
Please take a look at this document, for information about deactivating/reactivating an Adobe product: Activation & Deactivation Help - Adobe.
If you have additional questions, please let us know!
Best,
Sara

I need help activating serial number on a new computer after deactivation from an old computer

I deactivated and checked the box for remove entire product from my old computer and now the serial number is saying it is not valid when I try to use it on my new computer even after registering it, any ideas?

Brami wrote:
I am beginning to think that this is the issue - i have downloaded the CC version - why are they not the same serial number. ALSO Adobe is really hard to navigate - i can't even find the stand alone version to download.
The CC version doesn't use a serial number. Is activated with your Adobe ID and password. And it's all tied to your account being paid current. Other than that, the programs are the same. You have been provided the link to the standalone installation in the comment above this one.

Download link to adobe creative suite 6 design standard needed (I have serial number but my new computer doesn't have a CD tray)

I purchased creative suite design standard a few years back and have the disc and serial number to install it on my new computer but my new computer doesn't have a CD tray so I need to download it off the internet but can't find a download link.

Download and Installation Help -
https://helpx.adobe.com/download-install.html
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

Putting in program serial number on a new computer

Old computer died. Installed a trial copy of Photoshop element 9 on new computer. Just found my serial number. How do I put that into this program? Thank you.

When you start the program it should present an opening screen where you decide whether to continue the trial or proceed with purchase/activation... see where the latter leads you.

HELP! I cant get my serial number activated on new computer!

My windows 7 motherboard died. I took it into Best Buy to Geek Squad to see if they could fix it and they did a complete restore! AND I didnt have a chance to deactivate my serial numbers for the software I had. The Geek Squad tech told me that wasnt a problem, that when they restored it, that deactivates my programs--but my NEW Windows 8 computer keeps giving me an error telling me my serial number is invalid!
I went on CHAT with Adobe to see what they can do, since they have record of me registering my CS4 Extended years ago. BUT she tells me that they cant do anything to help now! NOTHING! I had her talk to a supervisor and she came back and told me there was nothing they could do, that I had to buy new software! How can this be?! I even gave them my barcode to my original box and they say that wont work. I dont have my original receipt because Ive moved since then and cant find it.
Has anyone dealt with this before? What optons do I have? I dont have the $ to buy new software now. I cant be the only person that has had a computer crash on them!
Any ideas?
Thanks so much! Im pretty desperate

liljackyp wrote:
I bought a new ASUS Windows 8 Desktop and explained that to the woman in Chat but she said the numbers on my original software case (that I typed in for her) were invalid, but they worked fine with my last computer years ago. Apparently when I sign in to my Adobe ID, it shows that I have never registered any software! I have no idea why this is. In any case, she wasnt willing to work with me at all.
Where did you get your copy of Photoshop? When you Activate Photoshop Adobe's Activation Server should add Activation files onto you system and register your serial number into your Adobe ID account. You should be able to logon to your Adobe account and look at what Product you have registered and retrieve your serial numbers. I have been using Photoshop from 1995 I may have missed registering PS3 and PS5 but since the CS version registration has been part of the installation process.
Message was edited by: JJMack

I am trying to locate my serial number to my new computer.

i am trying to locate my serial number to transf my photoshop cs6 to my new computer. Where can I find that? Thanks,
tammy

If you registered your CS6 software when you first installed it, it should be available thru your Adobe account online.
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Serial number provided from Adobe comes up invalid for Creative suite Design Premium S&T

Hello can you please help. After going through the process of receiving a serial number for my Adobe Student and Teacher edition of Creative Suite 5 Design Premium Mac OS (to use in the UK) I am getting an invalid error trying to activate it. My Computer system is Mac OS X 10.68 and I am not sure what to do now. Their are no letters within the serial number and have only recently been issued with it so im at a bit of a dead end here.

You need to talk to/ chat with support via web or phone. Nobody can do anything about serial number issues here, much less on a weekend.
Mylenium

My Serial number says invalid. Trying to transfer Adobe Creative Suite.

I delicensed my Adobe Creative Suite on my old computer and am now trying to get it on my new computer. It keeps saying invalid serial number. I have already tried uninstalling and reinstalling the programs on the new computer, but nothing has worked.

13mwarren1989 what operating system are you using? What version of Creative Suite specifically are you trying to install? Did you migrate or transfer any files to your new computer?

Getting a serial number when going to the Cloud from a Creative Suite Trial?

How do you get a serial number to get your Creative Suite 6 Trial software to continue working after you've joined the Cloud?

Hi galioz110,
Once your subscription is active you should only need to sign-in with your Adobe ID and so long as you are online the products should automatically activate.
The process for converting a trial to a licensed version is explained in this document
http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html

I have two copies of CS6 and I need to find out which serial number is installed on which computer. How do I find the serial number once it's installed on a computer?

I have two copies of CS6 and I need to find out which serial number is installed on which computer. How do I find the serial number once it's installed on a computer?

if they're pcs, Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…

Do I need an account to place Photoshop elements on a new computer after deactivating or will the serial number suffice?

di I need an account to place photoshop elements on a new computer after deactivating or will the serial number suffice?

PSE only requires a serial number.
Mylenium

HT1349 I need to register the serial number of a new iphone to my itunes library so that I can sync it....how do I that?

My friend just upgraded her iPhone and gave me her old one. It is the same as my iPhone but mine has quite a few features that no longer work so she is letting me use hers until it is time for an upgrade. I tried to sync my itunes and apps to it but it is not allowing me. How do I edit my iPhone information so that I can change the serial number to the new phone's?
Thanks

You can't change the seral number of the phone. But if you backed up your old phone by syncing with iTunes you can set up her phone as a new iPhone and restore it from the backup of your old phone. If you haven't backed up your old phone you need to do so by connecting it to iTunes and syncing it. Then on her phone go to Settings>General>Reset>Erase All Contents and Settings. Finally, follow this guide starting at step 3 to set it up and restore if from the backup of your old phone: http://support.apple.com/kb/HT2109.

Trying to download CS5 extended on a new laptop with no disk drive. Do not have my old activation serial number to do it online...any help much appreciated.

trying to download CS5 extended on a new laptop with no disk drive. Do not have my old activation serial number to do it online...any help much appreciated.

you need your serial number to activate.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs.

I have my Adobe ID and password, however, I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs. It has been 10 months since I used Illustrator and I need to update my resume on that program. I would appreciate your help.

Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

I need to deactivate old computer serial number to my new computer to run my Creative Suite 3

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