I need to deactivate two old computers and reinstall CS3 on two new computers. How can I do this if one is long gone and the other just crashed?

contact adobe support and request an activation count reset, http://helpx.adobe.com/x-productkb/global/service1.html

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Trying to download iphone update and my network connection timed out. how can i correct this

trying to download iphone update and my network connection timed out. how can i correct this?

Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

Trying to update my software (iPhone and iPad) it says my iTunes software needs to be updated, but it is already is. I try this over and over again. I've already reinstalled iTunes and have shut down and restarted my Mac several times. How can I fix this?

Trying to update my software (iPhone and iPad) it says my iTunes software needs to be updated, but it is already is. I try this over and over again. I've already reinstalled iTunes and have shut down and restarted my Mac several times. How can I fix this?

This is what worked:
"In iTunes, I signed out of the store. I exited itunes and restarted it, logged back into the store (with my apple id), then I pulled down the iTunes menu in the menu bar and selected Check for updates.
At this point it said that iTunes 11.1 was available and I'm downloading now " Quoted from a fellow user.
It fixed my problem.

I have an old email and I have a gift card balance How can I transfer this info to my new email and purchase something on it ?

I have an old email account that has a gift card balance How can I transfer this balance to my new email in order to purchase some tunes?

If you are talking about an iTunes or Apple ID account, you cannot transfer from one account to another.
If you have problems with it try contacting the store support staff at http://www.apple.com/emea/support/itunes/contact.html

Need to open .fcp project from FCP7 in FCPX 10.0.3. How can I achieve this without exporting the original from FCP7 to a QT movie? I need the original timeline in FCPX.

I have been working on a scholarship short film for a couple of months now (am a senior in high school) and have been using my school's Mac Pros with OSX 10.7 and FCP7 to edit it. Yesterday I bought a Macbook Pro and got FCPX, and am having trouble moving everything over (the computers at school are going to be wiped for the end of the year soon and I must continue to edit it on my MacBook). The project file "MattsShort.fcp" from FCP7 at school isn't even being recognized as a project file by the newest version of FCPX, so obviously I cannot open it and get to work connecting the media. How can I open this file in FCPX? Excluding exporting the project at school to a quicktime movie, I need to be able to further edit the timeline.

Cool, thanks! I was able to import the timeline into FCPX but all of the files are offline, even though I imported the same exact clips that were in the original FCP7 project, into the same 'event' that I have the new FCPX timeline in. I believe the problem lies in that FCPX imported the clips and named them after the date and time they were created, rather than the "Clip #XXX" that FCP7 assigned to the timeline. Does this sound correct? And if so, is the only way to solve this problem to go back to FCP7 and rename all of the clips assigned to the timeline to the names FCPX gave them? I really hope there is a simpler solution but given all of the work it takes to even import a FCP7 project into FCPX, I wouldn't be surprised if that was the only solution.
A little more info: When I use 7toX to convert the XML file, it says that my media will be offline.
EDIT: I just watched a youtube video that explained that 7toX brings over the required media.....why isn't it doing that for me? I am on two different computers if I hadn't already said.
Message was edited by: MattMadoni

System Preferences quits suddenly. I have lost the dock, including the trash and ability to change desktop image. How can I replace this part of System Preferences? Where can I find Trash?

System Preferences quits suddenly. I have lost the dock, including the trash and ability to change desktop image. How can I replace this part of System Preferences? Where can I find Trash? All other aspects of System Preferences work.

just that that is one method, and lacks provision for working boot image and for an emergency - Lion gives a small minimal emergency boot environment but may lack all the utilities you need to use and run, even some drivers that your mac requires for add on PCIe.
Just grab and look through Help in Carbon Copy and SuperDuper, both excellent and each has their use - together - for cloning.
And do you have two TM backup sets? ought to consider that also, rotate daily or make a weekly set. Otherwise you are putting all your eggs in the proverbial one basket.

I've installed the Adobe Reader Plug In. Yet every time I click to see a PDF, it opens another browser and it is blank. The Browser reads about:blank. How can I fix this so that PDF's open in the browser?

I've installed the Adobe Reader Plug In. Yet every time I click to see a PDF, it opens another browser and it is blank. The Browser reads about:blank. How can I fix this so that PDF's open in the browser?

Check your settings in Options > Applications: https://support.mozilla.com/en-US/kb/Opening%20PDF%20files%20within%20Firefox#w_check-firefox-settings
Also see:
*https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox
*http://kb.mozillazine.org/File_types_and_download_actions
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]

My apple id is with gmail, I want to change it and create an @me email address. How can I do this?, My apple id is with gmail, I want to change it and create an @me email address. How can I do this?

My apple id is with gmail, I want to change it and create an @me email address. How can I do this?, My apple id is with gmail, I want to change it and create an @me email address. How can I do this?

You can't merge accounts, if you start using the gmail account for iCloud by logging out of the me ID in system preferences and back in using the gmail ID, you'll need to copy all your data in calendars etc to the gmail account. you also won't be able to use the me address for mail unless you add the me account as a secondary account at system preferences > mail, contacts and calendars.

Out of nowhere my daughter, who uses a Samsung Galaxy Victory phone is no longer receiving my text messages but I get hers. How can I fix this. I have a 4S and have updated to the 1SO7.

Out of nowhere my daughter, who uses a Samsung Galaxy Victory phone is no longer receiving my text messages but I get hers. How can I fix this. I have a 4S and have updated to the ios 7.0.4.

http://support.apple.com/kb/ts2755
if the link provided doesn't help, then you will need to contact your phone carrier as SMS is a carrier feature.

My laptop has broken and i have been given a new one by apple - this has changed my serial number so my Adobe Ps,Ai etc are not working and say my licence has expired. How can i get this to work?

My laptop has broken and i have been given a new one by apple - this has changed my serial number so my Adobe Ps,Ai etc are not working and say my licence has expired. How can i get this to work?

uninstall anything adobe 'migrated' to your new mac, clean and then properly install, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if you need an activation count reset, http://helpx.adobe.com/x-productkb/global/service1.html

HT2542 Hi, I created a new user on mac, Admin but i can't use adobe CS6 while the original user is admin too and all programs are running normal. How can i solve this problem?

Hi, I created a new user on mac, Admin but I can't use adobe CS6 while the original user is admin too and all programs are running normal. How can I solve this problem?

Hi Amanda,
Software applications are usually installed in the Applications folder on the Macintosh HD and are accessible to all users.
I would advise you to check the Applications folder and see if your software is in there.
Next step would be to Control Click or Right Click on the application and choose "Get Info" and make sure the permissions are set to "Read & Write" for all users. The article below provides more details:
Troubleshooting permissions issues in Mac OS X
http://support.apple.com/kb/ht2963
You may need to contact Adobe Support if this does not resolve your issue:
http://helpx.adobe.com/photoshop.html
Hope this information helps!
- Judy

I recently bought a new PC and when I transferred my photos a number of them became distorted- the top half was ok but the bottom half were color shifted. Also a number of them the top and bottom don't line up. How can I fix this?

I recently bought a new PC and when I transferred my photos a number of them became distorted- the top half was ok but the bottom half were color shifted. Also a number of them the top and bottom don't line up. How can I fix this?

Hi, I see I haven't had any responses but these problems haven't been fixed.
I still haven't been able to transfer purchases from my phone to my comp so consequently have stopped purchasing on my phone.
I bought a couple of albums recently via itunes on my comp, and tried to tranfer them to my phone via a playlist, but the sync often crashes. One album transferred except for one song, and the other hasn't at all. What happens is that when I autofill from a playlist it often hangs for ages on the first song and then I have to quit the application altogether as nothing happens for ages. Basically, the whole Itunes software freezes.
After this I find it hasn't transferred any songs, but they do appear greyed out on my phone, which means it has transferred some basic data such as the titles, but not the song itself. When I try to repeat the process to complete the transfer Itunes tells me that it can't transfer because the songs are already on the phone, but they are not!! I can't click or remove on the greyed out items, so now I have a couple of almost full albums on my computer that I can't tranfer or install on my phone, and a whole bunch of greyed out songs on my phone that I can't play or remove!
The rest of the problems as above still stand. I downloaded the latest itunes OS updates but nothing's changed. I haven't done the very latest iphone update yet though because it says you need to make sure your stuff is backed up, and I don't want to lose the purchases I made on the phone that I can't transfer to my comp. I'm planning on uninstalling itunes completely and reinstalling but I have little faith that this will fix the issue.
Can someone please help at all?? I'm so sick of this!

My computer broke down and now i bought a new Mac, how can i get my music back from iTunes??

my computer broke down and now i bought a new Mac, how can i get my music back from iTunes??

Unless you subscribe to iTunes Match , Apple does not keep a backup of your iTunes library. Even then it is not the library as it exists on your computer, but some version of the media, and only media files, not playlists. Even then not all media are definitely available since anything removed from the iTunes Store since you purchased it is not available for re-download.
FAQ: Why iTunes Match Can Not Be Used as a Backup - https://discussions.apple.com/docs/DOC-4112
Using Match as a backup for iTunes - https://discussions.apple.com/message/17039436#17039436
In your case it sounds like you will have to obtain non iTunes purchases from their original source or a backup you may have made at some time in the past.

I upgraded to OS7 and then found a new gmail account on my iPad. It has put all my ntlworld emails into this new account and says they are all unread. How can I delete this unwanted account?

I upgraded to OS7 and then found a new gmail account on my iPad. It has put all my ntlworld emails into this new account and says they are all unread. How can I delete this unwanted account?

If his Gmail account is under the Gmail app and press the app until it wiggles then press the extra deleted. If this account is under the Apple email and then you can go to Settings, mail contacts calendars and then select the account and remove it.

I have downloaded IOS7 on my iPhone and all calendar events have disappeared. The general functions of the calendar have changed and are definitely not 'user friendly'. How can I retrieve my calendar events. Will Apple improve the calendar function

I have downloaded IOS7 on my iPhone and all calendar events have disappeared. The general functions of the calendar have changed and are definitely not 'user friendly'. How can I retrieve my calendar events. Will Apple improve the calendar function or revert to the previous system. Even the typing function on IOS 7 is faulty - very slow to respond to the keyboard. I no longer enjoy using my iPhone. Can anyone assist. Thank you

Very strange! All of my calendar events have reappeared. This has happened one week after downloading iOS 7
The calendar however, is not easy to use.
The typing function on the phone has become even slower. Have to wait for each letter to show on screen.

I need to deactivate two old computers and reinstall CS3 on two new computers. How can I do this if one is long gone and the other just crashed?

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