I Need To Dispute An In-App Purchase, What # Can I Call?

Very recently I downloaded an app called "Hardstyle.com" (I'm a bit of an EDM fan).  The app is used to pay for an download music.
The way the app works is by using in-app purchases to buy "credits" which can then be exchanged for downloading various tracks in the app's store.
However, the app only allows you to buy either $25 or $50 dollars worth of credits.  When I tried to buy $25 worths of credits, twice the in-app menu asked to confirm my purchase, to which I said yes, but the app itself crashed twice during processing.  However, on the third time I tried to buy my credits the purchase went through and I was successful.  The app still reads I have roughly 23 credits to my account after I purchased 1 song.
Well now it's 3 days later and my Apple invoice has shown up and it turns out I was successfully charged 3 times while only having the actual things I paid for just once.  Now I wish to dispute the first two purchases I never recieved goods for, but all the Apple support processes I've encounted are nearly totally automated and I can't find a way to speak to a store rep to save my life.
Can someone please provide me with some info/phone numbers, point me in the right direction, or can a rep contact me? 
(It should be noted this app was downloaded from the Canadian iTunes store.)

There is no telephone support for itunes at all.
Contact as everyone else does:
http://www.apple.com/support/contact/

Similar Messages

  • Recently I made a new itunes account and all my apps are from the old account now I can't buy any in app purchases what can I do without going back to the other account?

    Please help me out. I have been wanting to buy a bunch of in app purchases but now can't

    Not sure why you did this.
    You can change the e-mail address associated with an account.
    All purchases will always be tied to the account form which they were purchased.

  • How does someone dispute an in-app purchase?

    How does someone dispute an in-app purchase?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
     Cheers, Tom

  • I am getting an error code of "0" when trying to buy an in app purchase. what is this error?

    i am getting an error code of "0" when trying to buy an in app purchase. what is this error?

    In your first post you wrote
    It is telling me I need 6MB of additional free space
    And in your second post
    Importing to internal hard drive 6.85GB available
    Even assuming that the GB was a typo and should be MB you're still on the hairy edge.

  • HT204266 my iphone wont let me make an in app purchases how can i fix this?

    My iphone 3Gs wont let me make an in app purchases
    How can i fix this?
    The restrictions are off
    It keeps saying purchase could not be completed cannot connect to itunes store
    but i can still buy music and other apps in the store on my iphone
    just wont let me do it in apps
    Any help be much appreciated
    Thanks

    Read http://support.apple.com/kb/ts1702

  • Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it

    Every time I try to download a free app or even upgrade any of my apps for free it tells me to put my Apple ID I do that then it say there a billing problem with previous purchases. So I click continue and put in my debit card information correctly but still won't work it always declines it and says he's different payment method. what can I do it's been like that for 3 months that's the only card I have.

    Hi ..
    I replied to you here >  Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it

  • HT2534 I want to use an iTunes gift card as the back up for in app purchases for a so called free app instead of my credit card or having my bank account emptied.

    I want to use an iTunes gift card as the back up for in app purchases for a so called free app instead of my credit card or having my bank account emptied.
    How can I do this? I saw something about gift cards can only be used for music or movies, not apps.

    You can use an iTunes gift card for app, music, movies and other media.To redeem one see:
    iTunes Store: How to redeem a code

  • I was wanting to buy products within the app Metal Storm Aces, only when I go to confirm the purchase says I can not, the message says Unable to process In-App purchase, what do I do?

    I was wanting to buy products within the app Metal Storm Aces, only when I go to confirm the purchase says I can not, the message says Unable to process In-App purchase, what do I do?

    Settings>General>Restrictions>In-App Purchase>On

  • HT201304 my child has ordered lots of in app purchases? Can i stop them?

    My child has used my ipod touch to play apps and bought lots of in app purchases? Can i stop them or get a refund?

    You can try to get a refund.
    How to Get a Refund from the App Store
    To prevent, set the Restrictions that prevent in-app purchases.
    iOS: Understanding Restrictions (Parental Controls)

  • Hi, I have forgotten my restrictions PIN for my daughters Ipad mini ios8 and I want to retrict in app purchases. Can I reset it?

    Hi, I have forgotten my restrictions PIN for my daughters IPAD mini. I want to restrict in app purchases. Can I rest the PIN?

    iOS 7 forgot restrictions passcode

  • I have 4 applications that needs updating, but when downloading it fails. what can I do to update.

    I have 4 applications that needs updating, but when downloading it fails. what can I do to update.

    Are you trying to update only that one app or more that one app (via Update all)? You have to log into the account that purchased an app to update an app. If you have apps purchased by more than one account you have to update tem one at a time until the remaining apps were purchased from one account.

  • I have the latest Pages  5.2 and get a sign saying "INDEX.pages" can't be opened. I have need of some of the documents. What can i do?

                            I have the latest Pages  5.2 and get a sign saying "INDEX.pages" can't be opened. I have need of some of the documents. What can i do?

    Probably you have 2 versions of Pages on your Mac.
    Pages 5 is in your Applications folder.
    Pages '09/'08 is in your Applications/iWork folder.
    You are alternately opening the wrong versions.
    Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
    Older versions of Pages 5 can not open Pages 5.2 files and you will get the warning that you need a newer version.
    Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
    Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
    Once opened and saved in Pages 5.2 files can not be opened in Pages 5.
    Anything that is saved to iCloud and opened by newer Pages versions anywhere, is also converted to Pages 5 files.
    All Pages files no matter what version and incompatibility have the same extension .pages.
    Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
    Apple has removed over 95 features from Pages 5 and added many bugs:
    http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
    Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
    Peter

  • I need adobe flash player in my ipad what can I do?

    I need adobe flash player in my ipad what can I do?

    Flash is not supported on the iPad - and as Adobe have announced that they are stopping development on all mobile versions of it, it probably never will be.
    Browser apps such as Skyfire, iSwifter, Puffin and Photon 'work' on some sites, but judging by their reviews not all sites. Also some websites have their own apps in the App Store.

  • I lost several purchasing.what can i do?

    i lost several purchasing.what can i do?

    i got few appliecation free app that is Not in the Purchased list .. why is that ?
    do i have to redownload them again from the App store?

  • HT1338 I just got my new iphone 5 and had to upgrade my mac (version 10.5.8) version of i tunes. Trying to install and it says i need 10.6.8 or later. What can I do to get this phone installed?

    I just got my new iphone 5 and had to upgrade my mac (version 10.5.8) version of i tunes. Trying to install and it says i need 10.6.8 or later. What can I do to get this phone installed?

    Snow Leopard = OS X 10.6.x
    It is Not available as a download... It is a Paid Upgrade.
    Do this first...
    Check that your Mac meets the System Requirements for Snow Leopard...
    Snow Leopard Tech Specs
    http://support.apple.com/kb/SP575
    If so Contact Apple in your Country to Purchase a Snow Leopard Disc...
    http://support.apple.com/kb/HE57
    In the US...
    1-800-MY-APPLE or 1-800-676-2775
    After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
    Be sure to make a Backup of your Current System Before Upgrading...

Maybe you are looking for

  • Calender items open and hour later then the correct time that is Entourage

    I currently am using Entourage version 12.1.5. In the last month anytime I receive a meeting invitation and accept it in Entourage, it shows up an hour later on my iPhone calender. This also occurs when I create a meeting in Entourage it also shows u

  • Change Dock Icons on OS 10.8.5

    Hi Mac Community! For all of us Mac lovers, the one thing we are fascinated with is the fact that Mac in notorious for giving the end user the power to personalize the computer's look and feel, as well as making commands extremely user friendly. This

  • How to handle spaces in string?

    Hi, I am trying to filter out servers and certain OS from my powershell line below but I am getting an error. I think it is because of the Mac OS X line with spaces?: The string is missing the terminator: ' $AllADClientObjects=@(Get-ADComputer -Filte

  • Retrieve a corrupted standard SAP query (SQ01)

    Hi experts, We have an standard query that is giving a dump because an user has modified and transported it to consolidation and production systems. I don't know if there's a way to compare versions and retrieve versions.  Right now we have accessed

  • How to reorder columns and make all labels appear?

    I have a chart in my 2008 R2 report: I want to reorder these programs in alphabetical order and I want to display all programs.  In the image above, see how only some of the program labels appear? Here is some sample table data: create table sample_p