I need to download and print papers????

When I hit the download key the whole page turns white with small roundnblacck circle with a line through it in th top left corner? Please help me, I can't print out my IPAY stubs even adobe troubleshooting manual I can't download?????

Check your Internet Settings in Reader Preferences. Edit>Preferences>Internet
Also: http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html

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