I need to download the latest version of Java, but it will not download because I have version 10.6.8. and Java needs at least version 10.7 to downloadd. I did a software update and it did not update my version like expected. What do I do?

Thank youuuu!

To upgrade to Lion (10.7) you need to purchase it from the App Store ($20).
Before any major software update be sure to have a complete backup.
Note that when upgrading from Snow Leopard to Lion you will lose the capability to run PPC applications through Rosetta. For example AppleWorks will go away.

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I have a 2008 imac, and trying to use the latest iPhoto app. But it won't open. I have installed the library upgrade but still won't open?

I have a 2008 mac, and am trying to use the latest iPhoto app. But it won't open. I have installed the library upgrade but still won't open?

Why not? We can not see you so you have to give us details
Did you run the iPhoto Library upgrader after you installed it - if not backup your iphoto library and go to the utilities folder in your Applications folder and double click on the iphoto library upgrader and RUN i - then launch iphoto 9.6 to complete the upgrade
LN

Trying to download the latest upgrade for Lightroom but the download will not accept my password. The password works on the Adobe site when I log in. What am I doing wrong?

I am trying to install the latest upgrade for Adobe Photoshop Lightroom 5.pkg but the program will not accept my password, which works when I log into Adobe. What am I doing wrong?

G¹Day Ned, Thank you very much. That worked. I like simple solutions. Thank
you, again, for taking the time to respond. Steve

I have a Mac and I have downloaded the most recent Adobe Acrobat, but files will not open. Any suggestions?

I have a Mac and downloaded the most recent Adobe Acrobat version, in order to open PDF's on a site I use. They changed something recently and advised everyone to get up to date, which I did, but to no avail. I keep getting a "waiting" message. I have used the Safari "develop" menu to simulate Internet Explorer, but with no luck.
Any suggestions?

Please wait...
If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.
You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download.
For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.

I recently added Maverick to my Mac Safari and downloaded a book to Digital Editions 2 on my computer. I downloaded the book to my Kobo but Kobo will not allow me to open the book. It says it belongs to Digital Editions and says something about my passwor

I recently added Maverick to my Safari and downloaded a book from the library to Digital Editions 2 on my computer. When I downloaded the book to my Kobo, Kobo would not allow me to open it saying it was owned by Digital Editions and saying something about my password. Do I need to change to Digital Editions 3??

Hey! I had the same problem you did just today when I was trying to get my second iPhone to sync. What you need to do with music or anything extra that you doing you have to creat a second playlist or picture or anything that you would like to use, so that you can add to the second device that you are going to be using. I am not sure if that will help but it helped me out a lot!! Good luck!

I recently downloaded the latest itunes 64 bit but it refuses to install. It keeps on rolling back install when its almost done. pls help

I have been pulling my hair out trying to figure a way out of this fix! I installed the latest itunes 64bit software to enable a seamless operation with my ipad but it keeps refusing to recognise my ipad. I uninstalled it and downloaded a new version only for it to refuse to even install! what do i do now?!

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

After 2 days of trying to download the latest upgrade fro my i4, backing it up, downloading the latest software,which was a total nightmare, getting every thing in order,it went cod-up when i tryed to sync it back to the phone nothing no responce at all

can any give me info, i have a screen with a jack plug a i tunes logo, and that all i have, it will just not sync, all the upgrade have been done, but it just a dead thing thats it,

Update
OK, Today I went ahead & booted & tried again & it worked this time.
Not sure why it didn't yesterday. Maybe the servers were just overloaded? Several others reported similar.
Also yesterday when I ran Speedtest it showd download at about 25 mbps, This morning just before I re-started the download it was showing just above 30 mbps. So maybe the internet was less busy? Or at least the parts between me & the test server.
& so far it is working ok.

I received an email to download the latest video player, nothing happened, how do I download it?

I click on the download button and get a message that there will be something showing arrow pointing up...Nothing is up there or ever appears. I have no idea what is happening.
I also have been trying to update my Adobe Flash as it has been it has crashed on numerous occasions, however after I click on the download button, I get the next page which asks me to click on the Save button, and everything stops.
I have no idea if it has downloaded, I do not get an executable file. I have no idea what is happening. I am using Windows 8.1.

Who did you get an email from? That sounds a bit suspicious to me.
Try updating Flash in Firefox's Safe Mode. That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* Help menu > Restart with Add-ons Disabled
Not all add-ons are disabled: Flash and other plugins still run
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Can you get the installer?
I also suggest some supplemental malware scans. This article lists tools other Firefox users have found helpful: [[Troubleshoot Firefox issues caused by malware]].

Checked for updates and tried to download latest version of itunes but it will not install

Please help !!!
I have had itunes installed for years but allof a sudden, when I try to complete an action (create a playlist for example) I get an error message
"Itunes has stopped working and must close"
I searched for updates and tried to install the latest vesion of itunes but it will not install - error message just says " failed to install correctly, try reinstalling"
What has gone wrong and what do I need to do ???
Fingers crossed

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

I keep getting an error message saying I need to download the latest reader.

I have downloaded the latest reader several times, but I still can't open the document. The message I keep getting says:
To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade
to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html
I have downloaded the latest version several times, but still no luck.
Using Windows 7.
Please help, thanks!

breakalegg wrote:
My pdf file doesn't open the proper view automatically, but at least it gives me an option to "open with" ...
This is for local PDF docs, right? If so, make your .pdf file association permanent: http://windows.microsoft.com/en-us/windows/change-file-open-program#1TC=windows-7

HT1349 I tried to download the latest update of iTunes....Error code eR6034

I tried to download the latest updae of itunes, Error code R6034

Are you downloading iTunes form an Apple website or somewhere else? If the answer is somewhere else, try downloading it from Apple. Click on iTunes in the black menu bar above and go from there.
Let us know what happens.

When downloading the latest version of Itunes, the software is not accessible anymore and needs re-installing. How do I prevent that when re-installing I will not loose the numbers stored on my harddisk?

When downloading the latest version of Itunes, the software is not accessible anymore and Itunes seems to need to be reinstalled. How do I ensure the Itunes music is not lost and my pc is still recognized by Itunes store?

Crikey. Okay, that's part of the Gracenote SDK (that iTunes uses to go online to get album and track information for imports).
Let's take the message at it's word. If the file is damaged, we may be able to get past this by removing it from the iTunes program files and then doing a repair install of iTunes.
In Computer, open Local Disk C:\ (or whichever drive you've got your program files installed on).
If you've got a 32-bit version of Vista, open the "Program Files" folder.
If you've got a 64-bit version of Vista, open the "Program files (x86)" folder.
Open the "iTunes" folder.
Drag the gnsdk_sdkmanager.dll file out of the folder and onto your Desktop.
Restart the PC. Head into your Uninstall a Program control panel, select "iTunes" and then click "Repair".
Does the repair install go through properly? If so, can you launch iTunes now?

Hi, I have a 7th Gen Ipod Nano and I am unable to delete songs. When synced on the PC I can select tracks but right clicking on them does not give the ability to delete. I have downloaded the latest 1.0.3 software but it did not help.

Hi, I have a 7th gen ipod nano and am having a problem with deleting songs. I can select the track in my ipod's library but right clicking does not bring up the option to delet. I have downloaded the latest update for the ipod but this has not solved the issue. Can anyone suggest a remedy? thanks

Hello Lor100,
In order to delete or add individual songs from and to your iPod, you'll need to enable 'manual mode' on the device. This will allow you to add and remove exactly the content you desire.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Cheers,
Allen

I downloaded the latest version of Adobe Reader (11.0.07) and installed it. Message said install successful. But APEX learning software does a check to see if my system has Adobe Reader and it says I still need to install it. What's up? This has happened

I downloaded the latest version of Adobe Reader (11.0.07) and installed it. Message said install successful. But APEX learning software does a check to see if my system has Adobe Reader and it says I still need to install it. What's up? This has happened to me numerous times throughout the years. I need to get to the bottom of this problem. Thanks for your help.

You still don't give us the message you are receiving. My guess: you are trying to open a PDF in a browser that uses its own PDF viewer, not the Adobe Reader plugin: http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection

I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection

Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.

I have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can

i have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can anybody help me.

You'll need to update to at least ACR 8.2 for the 70D to be recognized. The normal way to update PSE12 to the latest CR is to use Help / Updates in the Editor which should update to ACR 8.5.
According to Adobe's website PSE12 shipped with ACR 8.1 and you say it says yours is reported as ACR 8.0.
Are you using PSE 11 and not 12? PSE 11's maximum ACR version is 8.0.

I need to download the latest version of Java, but it will not download because I have version 10.6.8. and Java needs at least version 10.7 to downloadd. I did a software update and it did not update my version like expected. What do I do?

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