I need to find someplace that I can get my HP G61-322NR motherboard repaired in Boise, Idaho

Question

My old motherboard in my laptop overheated and melted (so very bad) So I bought another used motherboard THINKING it was fully working as was stated on the website from the place I bought it from. They will not refund my money on this board at all. They will not respond to emails. So I am stuck with a board that is dead and I need my laptop before I leave on the 6th of June. I took it in to find out what was dead about it. I had a place here locally in Nampa, Idaho test it. They stated that it had blown a fuse on the motherboard and to contact HP to see where I could take it to have this fuse replaced. They could take the good fuse out of my other motherboard to put in the supposely good one I have. Thing is no one here locally will not attempt to repair it. I know that they have a hp manufactoring place in Boise (HUGE PLACE MIND YOU). However I want to get this in this week to get it repair. I am already out a $140 for a blown fuse board. I cannot afford much more. I cannot even get close to the cost of a new board or new laptop. Can you send me or refure me to someplace here local so I can get this done asap? Please respond VIA EMAIL TO: [email protected] Thank you so much for your time.

Answer 1

I guess I would like somebody to show me the fuse on a laptop motherboard. There is no fuse like a fuse in a car that controls the dome light but I get the picture. There is some component no longer working. What is not clear is what component. That will determine who can fix it. HP does not have anybody here in the U.S. who can do component level motherboard repair. That is just not part of the service they do. That is kind of service that highly skilled independent techs can (maybe) do. I know techs here in Indianapolis who can repair visible components like a usb port or a power jack but I have never personally seen an actual chip repair. I know there are folks on ebay who claim to do it with larger chips on the motherboard like the video chip but they use very expensive equipment, and would charge close to the price you paid for the motherboard. If the board is truly defective why can't you return it? Check ebay for "laptop motherboard repair" and see if you can find somebody fairly nearby. I think the odds of finding such a place in Boise are very slim but you can likely find one in Silicon Valley or the Seattle area? I did a quick search and got no hits within 250 miles of Boise, however.