I need to get a refund for icloud purchases.

Please tell me where to direct inquiries for refund for icloud product.

You can (in theory) downgrade a storage upgrade purchase and get a refund within 15 days of purchase.
Apple have made this as difficult as possible. If you use Express Lane you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. However julia22 managed to find a way round it - please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
if more than 15 days have passed you cannot cancel for the year nor get a refund. To cancel your storage upgrade renewal please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'.

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    See Roger Wilmut1's post here: https://discussions.apple.com/thread/4491639?tstart=0.

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    http://support.apple.com/kb/PH12798
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