I need to get a refund for storage I bought

I need to get a refund on storage I bought within 15 days...help!! So confusing! This is not user friendly..

http://support.apple.com/kb/PH12798
There's a Contact Apple Support link at the bottom of the page.
Regards.

Similar Messages

  • I need to get a refund for icloud purchases.

    Please tell me where to direct inquiries for refund for icloud product.

    You can (in theory) downgrade a storage upgrade purchase and get a refund within 15 days of purchase.
    Apple have made this as difficult as possible. If you use Express Lane you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. However julia22 managed to find a way round it - please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    if more than 15 days have passed you cannot cancel for the year nor get a refund. To cancel your storage upgrade renewal please see
    http://help.apple.com/icloud/#mmd602084a
    and expand 'Downgrade your storage for the next plan year'.

  • HT1918 need to get a refund for items not purchased by me

    Help.  Some programs were purchased, but I don't want them.  How do i get a refund?
    Thanks

    If you mean they were purchased by mistake... you can try and get a refund...
    Contact iTunes Store Customer Service:
    Apple - Support - iTunes Store - Contact Us
    But it is stated that all Sales are Final...

  • HT4859 how do I get a refund for storage purchased

    I purchased extra storage throuhg iCloud and want to cancel my order.  How do I get that done?

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

  • HT204088 I need to get a refund for a subscription that was cancelled

    I cancelled an Eharmony subscrition 2 mos ago yet I was billed frauduantly, now I cannot get someone to correct on Itunes anyone know how to accomplish this Gordian knot of a task?

    http://support.apple.com/kb/PH12798
    There's a Contact Apple Support link at the bottom of the page.
    Regards.

  • Can I get a refund for unauthorized items bought by child?

    I let my son download a game to the iTouch for free.. but as an 8 year old will he was playing and during the game I suppose it asked if he wanted this or that and he tapped yes. Two days later ...  Next thing I know.. I have 2 bills. totalling $170.  The ganme is rated for a 9 year old and my son knows that he isn't allowed to purcahse anything on the iTouch without asking me first so I;'m sure this was done in a covert way. I'm wondering how I can get these charges refunded.

    I think Apple has improved this area of service.  I believe they want to be the "Nordstrom" of customer service in this space, and not the "K-mart" of customer care.   Two very different models of customer centricity.   Amazon, Zappos, they have figured out how to make customers even more loyal:  Let them return undesirable or unauthorized purchases.

  • HT201318 how do I get a refund for a purchase of icloud storage plan?  I purchased it 2 days ago and do not need it.

    How can I get a refund for a icloud storage plan I bought 2 days ago.  It was not the problem and I do not need it.  I want a refund.
    Thanks,
    Sammiefromtx

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

  • HT201318 How do I get a refund for extra iCloud storage I bought but don't need.  I can't figure it out

    How do I get a refund for extra iCloud storage I just bought? I can't figure it out

    I was able to get a refund processed for storage I accidentally purchased by calling the above number ^^.
    It did take me three calls because the system is fully automated and it was difficult speaking an answer to any of the automated questions that would actually get me to a live person - the first time I was automatically hung up on for not replying; the second time I couldn't get past the automated system.  The third time I was finally transferred to a live person; and after being transferred to a second live person it took about 20 minutes to get the refund processed.  I'm hoping it goes through and will be watching my credit card statement closely for the next week.  Apple will call me back a week from today to ensure the refund was processed.

  • HT201318 How do I get a refund for iCloud storage upgrade

    How do I get a refund for iCloud storage upgrade? I just purchased the icloud storage today but do not need it. It says you can get a refund within 15 days but I can't seem to find a number to get refund.

    See Roger Wilmut1's post here: https://discussions.apple.com/thread/4491639?tstart=0.

  • Has anyone else spent 4 hours trying to figure out how to get a refund for extra iCloud storage you accidentally purchased?

    Has anyone figured out how to actually get a refund for iCloud extra storage? I accidentally purchased too much extra storage. The supports site says "Cancel storage not needed" within 15 days.  But there is no instructions on HOW to do that. I have searched for hours for instructions. I did Express Lane Case #s only to have Apple Support "close" these cases with a "resolution" that they told me to visit their support sites. I am in a loop! I have had 3 Case numbers for this with no one giving me the credit refund. I finally was given a phone number.  Been on hold so long my cell dropped the call and had to start over...3 times. Of course, all very nice people who took my phone number in case they need to call me back and then never called me when I lost the call. None of them had the security level for refunds so I had to be sent on to the next person and then the next, all with rediculously long hold times. I finally gave up for the night. Tried to "chat" online, but the only option is to "Chat Later" when I feel like trying again. Again, no explanation on why that is the only option showing (too busy, closed for the night?). Is the ploy here for me to realize I already spent more hours of my time than the cost of the error and I'll eventually give up? On this site I did see someone post a refund resolution for MobileMe. Those instructions are not working for iCloud storage canceling. There was no "choice" to click for canceling that I saw.

    I did get this resolved the next day. So the solution is to not try to resolve this in the evening, the were understaffed. I called the next day during business hours and had the opposite experience. I got in and was only on hold 5 min. Again the first support person could not give refunds and I was passed on to her supervisor, but again the hold time was reasonable. This person was very easy to work with and she took care of the issue. I explained that it was not completely clear that the cloud is not meant to be backup for all your pc files, thus the reason for so many cancelations once we get it and find out what it cannot store. The online support sites could do a better job telling you that refunds require phone calls (during days hours).

  • I need a refund for storage charges I bought and did not need for iCloud!

    I need a refund for storage charges I bought and did not need for iCloud!

    You only have 15 days to cancel and get a refund.
    In the UK click on this link:
    HT4874 iCloud Storage Upgrade refund

  • I rented a movie on my iPad. It downloaded fine but would only play 36 minutes, 5 seconds worth of the movie; although the time kept running for the length of the movie. Can this be fixed or do I need to get a refund?

    I rented a movie on my iPad. It downloaded fine but would only play 36 minutes, 5 seconds worth of the movie; although the time kept running for the length of the movie. Can this be fixed or do I need to get a refund?

    You can try a rest:
    Reset iPad:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - If that does work, contact iTunes and request a redownload.  You can ask for a refund though.

  • I'm trying to get a refund for the additional storage I purchased yesterday accidentally. How do I get someone to refund me before the 15 days? Everything I try fails.

    I'm trying to get a refund for the additional storage I purchased yesterday accidentally. How do I get someone to refund me before the 15 days? Everything I try fails.

    Call the Apple online store at the number listed at the bottom of this page.

  • TS4009 How do I get a refund for downgrading my iCloud storage?

    How do I get a refund for downgrading my iCloud storage?

    If you are canceling a storage upgrade within 15 days of purchase, in the U.S. you can call 1-800-MYAPPLE for a refund.

  • How do I get a refund for a book when I wanted the audio book? I bought both but only need the audio book..

    How do I get a refund for a book when I wanted the audio book? I bought both but only need the audio book. I don't even know how to use the book. The only reason that I bought it was it was cheaper and I thought that it was the audio book.

    There are no refunds.

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