I need to get a refund on a movie

i purchase a movie and i want a refund because i costed to much

Click here and ask the iTunes Store staff for a refund. Consider whether or not you want to do this now carefully first; if they grant one, you'll need a very good reason to get another from them.
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Similar Messages

  • I rented a movie on my iPad. It downloaded fine but would only play 36 minutes, 5 seconds worth of the movie; although the time kept running for the length of the movie. Can this be fixed or do I need to get a refund?

    I rented a movie on my iPad. It downloaded fine but would only play 36 minutes, 5 seconds worth of the movie; although the time kept running for the length of the movie. Can this be fixed or do I need to get a refund?

    You can try a rest:
    Reset iPad:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - If that does work, contact iTunes and request a redownload.  You can ask for a refund though.

  • I need to get a refund for storage I bought

    I need to get a refund on storage I bought within 15 days...help!! So confusing! This is not user friendly..

    http://support.apple.com/kb/PH12798
    There's a Contact Apple Support link at the bottom of the page.
    Regards.

  • I need to get a refund on an audio book I bought from itunes but I cannot find it on my purchased list on my account.  Where do I do this?

    I need to get a refund on an audio book I bought from itunes but I cannot find it on my purchased list on my account.  Where do I do this?

    If you downloaded it on your Mac's iTunes then it should be in the Books part of your library (Audiobooks if you are using OS X Mavericks), if on an iOS device then it should be in the device's Music app.
    By 'purchased list' you mean yoru purchase history or the Purchased link for redownloading ? If the latter then audiobooks are a one-time only download from the store so they won't show in Purchased for redownloading, you need to copy or sync it to the computers or iOS devices that you want it on.

  • I just purchased the monthly Adobe membership, but when I went to download it says not Mac compatible.  Is there another version, or do I need to get a refund?

    I just purchased the monthly Adobe membership, but when I went to download it says not Mac compatible.  Is there another version, or do I need to get a refund?

    Hi margot,
    Please refer to the following link in know about the specifications for Creative cloud:
    System requirements | Creative Cloud
    Moreover, if the version is not compatible you may download the previous version following the link as below:
    Creative Cloud Help | Install, update, or uninstall apps
    Regards,
    Sheena

  • How do I get a refund for my movie. Tried to connect my rented movie to the LCD through an apple adapter but said unauthorized.

    How do I get a refund for my movie from iTunes that I rented for ipad2? Tried to connect my rented movie to the LCD through an apple adapter but said unauthorized.

    Probably can't get a refund, but.........
    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
     Cheers, Tom

  • Can I get a refund on a movie rental i ordered that keeps freezing half way through the movie?

    Can I get a refund on a movie rental i ordered that keeps freezing half way through the movie?

    No, but they will likely let you redownload it if you report the problem:
    How to report an issue with Your iTunes Store purchase

  • Can i get a refund on a movie i accidentally purchased online

    can i get a refund on a movie i accidentally purchased online

    To report an issue with a purchase, follow these steps:
    • Open iTunes. If you are already signed in, skip to step 4.
    • Choose Store > Sign in.
    • Enter your account name and password, then click the Sign In button.
    • Choose Store > View My Account
    • Click the Purchase History button
    • Click the Report a Problem button at the bottom of your purchase history
    • Click the arrow next to the purchase with which you want to report an issue
    • Click the Report a Problem link next to the item with which you wish to report an issue
    • Click the Problem menu
    • Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
    • Write comments about the issue (optional).
    • Click the Submit button

  • Do I need to get Apple TV to watch movies on my HD TV that are on my itunes

    Do I need to get Apple TV to watch movies on my HD TV that are on my itunes? or do i just need a cable to connect my computer directly to my HDTV? i do not have ATV but i have movies i downloaded onto my computer on my itunes. do i have to buy ATV to watch them? and if its only a cable i need, which one? thanks!!!

    im reallt not sure how to tell the difference but;
    this is what it says under my about this mac
    Model Name: MacBook
    Model Identifier: MacBook4,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.4 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 3 MB
    Memory: 2 GB
    Bus Speed: 800 MHz
    Boot ROM Version: MB41.00C1.B00
    SMC Version (system): 1.31f0
    Serial Number (system): W8815XGS0P1
    Hardware UUID: 93942D18-7F35-5993-AFDF-2CA48B3743B8
    Sudden Motion Sensor:
    State: Enabled
    does that help

  • HT1657 Can I get a refund for rented movies I didn't get to watch?

    Can I get a refund for rented movies I didn't get to watch?

    All purchases are considered final, including rentals that you don't watch, but you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1657 How do I get a refund if the movie I rented cannot be played? (due to iTunes "unknown error")

    How do I get a refund if the movie I rented cannot be played?  (due to iTunes "unknown error"?)

    I'm not sure whether rentals appear on your purchase history, but try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If it doesn't appear there (or if that process doesn't work, it's been taking some people to this site on a browser instead of showing a form in iTunes), then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • Am I able to get a refund with the movie I rented because the movie download was complete but only played 1/4 of the movie

    Am I able to get a refund with the movie I rented because the movie download was complete but only played 1/4 of the movie and wouldn't play the rest?

    iTunes Support (these are user-to-user forums) should either grant you a re-download or credit you if it didn't play in its entirety - try the 'report a problem' page to contact them : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1657 how do i get a refund for a movie that didnt play

    how do I get a refund for a movie I rented on iTunes that wouldn't  play?

    Refunds from the App Store or iTunes Store
    (Note that I am affiliated with this site, and some pages contain ads).

  • HT1725 How do I get a refund on a movie i tried to download when it didn't?

    How do I get a refund on a movie i tried to download when it didn't?

    You can try here:
    http://www.apple.com/emea/support/itunes/contact.html

  • HT1657 How do I get a refund for a movie that didn't play sound. (Since I wasn't sure if it was my computer settings, I repurchased the rental. The second download played with sound, although it was slighly out of sync.)

    How do I get a refund for a movie that didn't play sound. (Since I wasn't sure if it was my computer settings, I repurchased the rental. The second download played with sound, although it was slighly out of sync.)

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

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