I need to get my brothers itunes off his old phone i already reset it to factory settings but its still telling me i have to enter the apple id and password and we dont know it
i need to get my brothers itunes off his old phone i already reset it to factory settings but its still telling me i have to enter the apple id and password and we dont know it and doesnt remember the information that he put in itunes to do it
I guess that the only problem is, that the iphone is already connected / related (or whatever... I´m german) to an apple ID. and if he could go in the ITUNES account, he/they could get rid of that by DISCONNECTING
please try
okay... its in itunes to com to the point to disconnect the device from the cloud.
I thought they still could hat any auto login on the mac ?!
sorry if I was wrong
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I am selling my 5S I phone and need to wipe all my data off it. How do I reset it to factory settings and make sure all my data is errased
Here's what you do: What to do before selling or giving away your iPhone, iPad, or iPod touch
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Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
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Hi. My ex girlfriend used her apple id and icloud to register my iphone. and now i want to sell my phone to someone but i cant reset all the contents and password because i dont know my ex password. we dont have anymore communication right now. please help. thnx
No one here can help you, nor can/will Apple. Unless you can get that info, you won't be able to restore the phone, to sell it, or re-activate it.
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My iphone 5 broke so had to get a sim card and put it in my husbands old iphone 4. i can not figure out how to get my imformation on this his old phone; contacts, apps ect. i have switched my icloud account and apple id on the phone but nothing has changed. please HELP!
You do a restore as new to wipe the iPhone then at the end of restore you will be asked to restore from backup. Choose your iPhone backup.
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I was given an iPhone 4 from a friend and I was trying to reset it to factory settings but it won't let me. It's keeps popping up with a box to put in my friends iCloud account password in but I don't know it. How can i delete their iCloud account without knowing their password?
You cannot delete the iCloud account that is signed on to Find My iPhone unless you know the password. This is called the Activation Lock:
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It is an anti-theft security measure that is a part of iOS 7. You can only get around this by following the steps in this support article:
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Contact your friend. This is the only way around the lock.
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I dropped my iPhone 5c and it wont turn on but its constantly vibrating. I have tried holding the home and lock screen for a long time but nothing has happened. How can I fix this?
You make an appointment at the genius bar of your local Apple Store and get it serviced/replaced. You broke it. If you can't even force a reboot, there's nothing much more you can do.
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HT1386 I need help getting my contacts transferred from my old phone to my new one
I need help getting my contacts transferred from my old iphone to my new one
Either backup the contacts in iCloud or with a compatible programme on your computer (Outlook, Windows Contacts, Address Book etc).
Once done, sync the contacts to your new iPhone from that programme/iCloud.
Read "Contacts"
http://support.apple.com/kb/HT1296
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So my daughter set a password to lock her ipod touch and now she can't remember it. I tried to restore to factory settings but it is still asking for a password. I tried 0000 and that didn't work Any ideas what to do?
From this Apple support document: iTunes: Specific update-and-restore error messages and advanced troubleshooting
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the headingBlocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
B-rock -
Help me, how can I fix this?
AFAIK, downloading directly to the device is typically smaller as it only gets the stuff it needs for your specific device as oposed to the full download when downloading from iTunes.
Correct, no Siri for iTouch 4th gen.
The Maps app is there, but I moved it around, so I'm not sure where it is on your device, but its in there.
Safari is updated in iOS 6, your other apps should update in the App Store when their developers release updates, I've launched only a few apps so far, no problems with compatibility! -
I am trying to download free apps on my iphone4 and it keeps telling me that forgot username or password. I have reset password and I still keep getting that message.
Try to take a look at the top right corner on iTunes. Does it say "Sign In" or "Apple ID" like [email protected]
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I know my apple id password. When I try to log into my apple tv, it asks for my apple iTunes store password and when I enter my apple store password, it is rejected. I tried to change my apple iTunes store password to the same as my apple id password and it says I have previously used that password which leads me to believe they are the same but then why does apple tv not accept it?
The boxed versions are installed at the same time and have shared auxiliary files. When you buy them through the Mac App Store they are installed individually and the auxiliary files that they could share are installed individually, so there is duplication and they take up a bit more room.
And as Kappy says, you cannot update them through the MAS, the boxed set must be updated through Software Update. -
I have a 1rst generation Apple TV and My Music disappear; after trying several times trying to get My Music back, I opted by resetting it back to Original settings with no avail. The video part is find, all my movies are there, but when it comes to the Music nothing shows up.
Does anybody know what could be happening here and have any suggestions how fix it ?So, when you go to Devices->AppleTVname->Music in the left panel of iTuens, you have:
1. "Sync music" checked
2. Either "All songs and playlists" or "Selected playlists" plus actual playlists selected
Correct?
And of course, in those actual playlists, there is music?
Is htis iTMS purchased music, or mp3's? -
ALERT to the possibility of bad use of FRAUD in FAKES APPLICATIONS to iPad in iTunes Store. I bought two applications: Word Office, and PowerPoint - $20,00 each-, because the advertising announce it's as Productivity Applications, able to work with them and consequently, to write, to save the works, to print, and else. But it's is ABSOLUTELY FALSE because this FAKE APPLICATIONS only PRETEND to be, but really its contains a BUNCH OF TUTORIALS VIDEOS!!!. So if you need applications to write, a make presentations or else, I strongly recommend PAGES, NUMBERS and KEYNOTE, the Apple applications and your money to be save and guaranteed!. I really think that the iTUNES STORE and the APPLEI STORE must to be policy ALL the applications products BEFORE authorized the sell in his official site!.
Is this one of the apps that you bought?
Microsoft PowerPoint 2010 - Be Expert
It may not be completely obvious, but it is, at least, categorized as Education with an, albeit small, disclaimer "(noted: this app is not the PowerPoint from Microsoft)"
The description is accurate, as it is all "What you can know" and "What you can learn" but they probably should use a different icon to avoid confusion. -
Itunes will not play the whole album. It continues to play the first song and in the "what next" column the song is listed multiple times as next.
I have followed the instructions given in past support questions for this: check all songs under the songs heading that I want to play or clicking all by using command and click, clicking on album heading, choosing an album and pressing play arrow next to album. i still only get the first song playing over and over.
i have had my mac long enough to remember that i previously could click on the album and the whole album would play. what happened?
I do not want to make a playlist. Seems so simple a request. What am I missing?
Thanks for any help.Apple Menu --> About this Mac.
Mylenium
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