I need to get my iphone 4s replaced

Dears Apple,
   i had a problem with my wifi (iphone 4s) since i upgraded from 5.1.1 to 6.0. my WIFI button grayed out and i cant turn on my wifi.
   i tried everything. restoring, updating to newer version of software nothing worked out for me.
   one i lost hope of being software problem, i contacted your apple store on UK. i spent about 1 hour talking to your support guy most of this hour i was on hold.
   after checking my iphone hardware warranty he told me that im still covered. and he will start the replacement procedure. then he put me on hold for about 15     minutes to tell that his supervisor told him that he cant replace my phone since im not supported "Region" (im from Palestine by the way).even i asked him to     send it to israel and i will pick it up from there, but he refused and told me that he will give me a phone number for person who would help fixing my phone.
i dont care if im in unsupported area or not. i want my phone being replaced.
   would you help in this?
   if i knew this would happen i wouldn't upgrade my iphone to 6.0.
what is the suitable action to be made to get my phone replaced????
i would appreciate your quick response
Thanks in advance
Muhannad Matahen

Don't give out personal details on this forum - it is a user to user forum and NOT Apple.
If you want help with your problem then I would suggest that you contact Apple directly - http://www.apple.com/feedback.
I'm not surprised that a UK Apple store won't replace your phone because warranty on the iPhone is not international and is country specific, so you need to contact Apple or an Apple reseller in the country in which you purchased your iPhone originally. They won't ship internationally. Go back to the country that you bought the phone in.
Contact Apple directly and don't post personal details on a user forum.

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