I need to hard reset my ipod touch 5th generation how do I do so?

My ipod is hooked up to my windows computer but will not connect to itunes and is showing disabled with find my I phone. It has been password protected by my child and I need to factory reset it. However I have out lived my warranty and am trying to fix without having to go through Apple.

Forgotten Passcode or device disabled after entering wrong passcode
Be sure to read the If you have never synced your device with iTunes, or you do not have access to a computer section

Similar Messages

  • I reset my ipod touch 5th generation and i just reset my apple id and password and it wont let me activate my ipod. I need help!!

    i reset my ipod touch 5th generation and i just reset my apple id and password and it wont let me activate my ipod. I need help!!

    What happens when you try? Error message?
    To activate you have to enter the ID and password last used for Settings>iCloud. In most cases the Apple ID is used for Settings>iCloud but not always.
    If problems contact iTunes
    Apple - Support - iTunes - Contact Us

  • HT1853 How do I reset my iPod touch 5th generation using itunes?

    I have a worded password on my iPod touch but I made a typo when I typed it in and I can't access my iPod. Is there any way that I can delete everything and reset the whole iPod using itunes and not the settings because I can't get to the settings. It is the 5th generation iPod toich (newest model) and it is currently using ios 7.0.6 as I can't update it to ios 7.1 without knowing the password.

    Hello there, KatKid.
    The following Knowledge Base article offers up some great steps for restoring your iPod touch:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT1212 My daughter has disabled her Ipod touch 5th generation, how do you activate?

    How do you reactivate an IPOD touch

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
    Disabled Recovery-must use syncing computer.

  • HT201412 how do i factory restart my ipod touch 5th generation

    How do I factory reset my ipod touch 5th generation?

    - Go to Settings>General>Reset>Erase all Content and Settings
    or
    - Connect the iPod to your computer and restore via iTunes
      iTunes: Restoring iOS software

  • TS4268 I have an iphone on my account & added my daughter's ipod touch 5th generation to it. Now all my iphone info is on her ipod, even my phone number! How do I separate the two? Do I need to reset her ipod?

    I have an iphone 4s on my itunes account & added my daughter's new ipod touch 5th generation. Now everything from my iphone is on her ipod & still on my phone too, even my phone # shows up as her ipod. How do I separate the 2 devices? Do I need to reset her ipod? If so when I plug it into the computer won't it happen again?

    Don't select his apps to sync.
    Your iphone will only sync what you select

  • If i factory reset my ipod touch(5th gen), can i reset it as the option 'set up as new ipod', and then i can just go into the app store/itunes store and restore my music and apps and not icloud with photos and ect?

    if i factory reset my ipod touch(5th gen), can i reset it to the option 'set up as a new ipod', and then i can just go into the app store/itunes store and log into my apple ID so i can just restore my music and apps and not icloud with photos, contacts, ect. and then later i can add contacts that i need/want instead of them restoring them from icloud?
    The reason i asked this question is because i have been wondering this a lot ever since i got an exchange on this ipod (and ive only had it for a few weeks now) because my last ipod had a lot of problems. so after i restored my ipod with my computer/itunes, i downloaded apps that i wanted, and then when i went to the storage to see how much storage was left, it said 0 bytes. i was freaking out because i didnt know how that could be, i mean, cause like, that is impossible when i just 'purchased' it, that the space was full but i looked and all my pictures were on this ipod and i already put them on my computer so i dont need them anymore thats why i wanna reset it now so there is nothing on it so i can have more space for stuff to do and download on it.
    it is updated to iOS 8 but that happened when i purchased it, so i didnt have a choice to update it even though i didnt want to update to iOS 8...
    and i hope you understand my problem..
    i would REALLY REALLY appreciate it if someone could tell me a solution to my problem!!! thank you so much!
    -sierra

    Hey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.

  • How to reset ipod touch 5th generation without using itunes

    I am locked out of my IPod touch 5th generation because my password was changed on me. It says my ipod is disabled and I need to connect to itunes. However, I can not get itunes where I am so I need to know how to reset my ipod without itunes.

    Only if:
    If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
    otherise with a computer with iTunes and an interent connection
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • How do you reset your iPod Touch 5th Gen if you do not know the restrictions password?

    I have an iPod Touch 5th Generation and i need to reset it because i am having issues with it not loading basically anything since i did the update. I don't know the restrictions passcode so i was wondering if there was any way to reset it without the password.

    Forgotten RESTRICTIONS Passcode
    - Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored. Place the iOS device in Recovery Mode if necessary to allow the restore.
    - Restore to factory settings/new iPod. . Place the iOS device in Recovery Mode if necessary to allow the restore.   
    - If you are up to file manipulation see the following but it may not work for iOS 6.1.3 or iOS 7
    How to reset forgotten Restrictions...: Apple Support Communities
    - How to Recover Restrictions Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog

  • Can I get my front camera working? On my iPod touch 5th generation 16gb? As I've reset it all and it still isn't working.

    Can I get my front camera working? On my iPod touch 5th generation 16gb? As I've reset it all and it still isn't working.

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              

  • On my ipod touch 5th generation i cannot connect to the internet i did every step in the help section. I reset the wifi, I turned the wifi off and on and still nothing. I even tried to put it in manually but still couldnt connect

    The product i am using is a Ipod touch 5th Generation, version 8.1. On friday i had laid my ipod on my jacket which was laying on my mom truck and i went to play basketball. So when i got back it was off, at first i thought it died but the ipod was cold. It wasnt turning on i put it on the charger and it still wouldnt turn on. So i kept it on the charger all night and in the morning (saturday 10/25/14) it turned back on. So i went to the wifi to connect to my home wifi and it said no wifi is found. So i reset the network settings on my ipod and turned off the wifi box for 30 seconds then turned both back on and it still said theres no wifi. I followed every step but it still doesnt show any wifi. I tried to enter it manually but it keep saying "Could not find the network". But when i do it on my brothers phone it works. Can someone please help me get wifi back on my Ipod touch. I did all the steps but still nothing work.

    If not this:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    Also heating sometimes works. See:
    Why can't I select my wifi settings?
    A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    Then:
    Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Resetting a disabled iPod Touch 5th generation through recovery mode not working.

    I bought a disabled iPod Touch 5th generation at a garage sale. I looked up how to reset it and followed every step given and it was working. It said there were about 82 minutes and it was restoring for about until 70 minutes and then a pop-up comes up saying it can't restore it because it has a password on it! Please help me.

    Try disabling the computer's antivirus and firewall.
    - Next try the manual install method of:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
    Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
    - Then try on another computer

  • I have reset my ipod touch 4th generation and since yesterday, it is always trying to reset what can I do for it stop??

    I have reset my iPod touch 4th generation and since yesterday, it is always trying tto reset

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT1222 I have a Ipod touch 5th generation and for got my passcode and need to  change it but every time I connect it to itune I get a error message say it has tobe unlock before it can be restored

    My wife and I brought a Ipod touch 5th generation for our grandson after which he let a bully at school take it from him and change the passcode. We retrieved the ipod from the young man with a fare amount of run around.  But now we are lockout. of it and when we look up how to reset it we where told to connect to itune,but when doing so I got a error message stating that the device had to be unlock before it could be restored. Is there another way that I may restore the Ipod?

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    If your iPod is defective and not abused Apple will exchange it at no cost.
    Apple Retail Store - Genius Bar

  • Hi , my sister got really mad and she banged her iPod touch 5th generation on a table and she banged it so hard that the screen didn't crack but inside the the iPod is damage as in like colors are popping out and the screen doesn't work, can i fixed this?

    Hi , my sister got really mad and she banged her iPod touch 5th generation on a table and she banged it so hard that the screen didn't crack but inside the the iPod is damage as in like colors are popping out and the screen doesn't work, can i fixed this?

    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price      
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

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