I need to install CS6 on a replacement hard drive and need help with deactivation/reactivation

I have had a major hard drive crash that is resulting in my replacing the drive in my Mac with a new one, then re-installing my programs onto it. I have a copy of CS6 on the current bad hard drive that is activated. Do I need to deactivate it before installing it on my new hard drive even though it will be on the same computer, just a different hard drive? If so, how can I deactivate it when the drive the Creative Suite is on is bad? Is there a place on Adobe's website that I can log in and manage my activations if I have to deactivate in order to put CS6 on my replacement drive?

hi. I have the exact same problem. I'm getting the 'configuration' error, and my uninstall application for each application with CS6 'can't be found' since it is apparently an alias. I'm not getting any answers from Adobe and getting frustrated. Would simply like to know how to uninstall or start from scratch. I'll let you know if I hear anything. I posted the question on the 'creative suites' forum.

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Installing CS6 on a replacement hard drive (same Mac Book Pro)

I am running the latest version of CS 6 on an older (2008) 15" Mac Book Pro (OSX 10.8.2), when I'm away on assignment. The original 200GB hard drive needs to be replaced and in preparation I've cloned the complete system onto an external hard drive. I'll be replacing the original hard drive with a larger (1TB) version and can clone everything back onto the newly installed hard drive when it arrives. But in the "test" I tried today, PS CS6 would not open. How do I go about installing my legally obtained and paid for copy of CS6 onto the new hard drive? Do I de activate the present version, then download a copy to the new hard drive and activate it that way or will that be seen as a third machine, since I have one copy on a desk top and once on the old hard drive in the Mac Book Pro. I just don't want to loose a CS6 activation?
TYhanks for any wisdom on this
David

Do I de activate the present version, then download a copy to the new hard drive and activate it that way
Exactly. All Adobe programs must be properly installed for the licensing system to work. If you have trouble and get warnings, call support to reset activations.
Mylenium

Replaced hard drive and need the software that came with laptop already loaded

i had to replace my harddrive and now i have a blank laptop. how can i get the soft ware that came loaded onto the laptop when I purchased it. express #37941750505 service # holp9m1. i also have the microsoft certificate sticker on the bottom of the laptop.

You will need to purchase a set of recovery media from Dell, if you did not prepare a set when you received the system. Call your local Dell customer service number.

I work for a university and we have a legal apple vendor.Can we re-install macosx for a replacement hard drive for a old macbook?Just one example.

I work for a university and we have a legal apple vendor who we get to buy all our Apple products from.Can we (university) re-install macosx for a replacement hard drive once the hard drive gets replaced? How can we as the university IT department legally re-install macosx on a imac,macbook, macbookair etc. We would like to load customized macosx imaging software onto the mac machines(imac, macbook, etc ). The university has its own IT workshop and we would like our users to get their laptops back in the shortest turnaround time.

We're not "Apple Inc." here, just users like you.
So whatever we say is not an official statement, nor does it in any way, shape, or form represent the official or unofficial policies or opinions of Apple, Inc.
But I'll offer my quick opinion, having worked in information-systems and technology support in a wide variety of environments over many years.
Question #1. "NO!"
No tech support nor repair facility, even if "Apple-authorized", is automatically empowered to install or upgrade OS X on a replacement hard drive just because it is more convenient or time-efficient. When the repair is complete, the student should be expected to (re)install the operating system themself*!
Nurturing students (and occasionally dragging them, screaming and kicking!) as budding computer-, tablet-, smartphone-users to become digitally self-sufficient is a worthy goal that any institution of higher education must pursue.
Making students totally dependent upon "Mother Support" for every little thing about their personal digital devices is a grave disservice to both the students and the people who provide the support. Support-mothered students do become life-long digital dependents, instead of taking the required time to learn enough about the care and feeding of their digital "pets" to sustain them. Entreprenurial students may choose to become 'experts' and actually help each other with their devices, and even make money doing it. Some students may even be inspired/coerced to pursue a career in tech support!!!
*By all means, if the student requests additional help (re-installing the OS), then the University should charge the student a fair price for the service, provided that the user provides the OS on original or upgrade media, or in the case of the 'digital download' upgrades (for OS X 10.7 and 10.8) provides proof of purchase for the OS upgrade, or the original purchase receipt or other recognized documentation for the purchase of the computer showing the version of OS installed when purchased. Students need to learn about personal responsibility, economics ("What is MY time really worth"?), and proper record-keeping too!
Question #2. Regarding the customized imaging software, provide it on media or a link for students to download and install it. Make it their responsibility!
Message was edited by: kostby

How do I reinstall CS6 Extended 64-bit after replacing hard drive and OS?

How do I reinstall CS6 Extended 64-bit after replacing hard drive and Windows 7 64-bit OS?

You can download the trial installer directly. Find the appropriate link below.
You must be on a trial download page to use the links, otherwise you get an error message.
For example, load the following page: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us
before pasting the link into the address bar.
http://trials2.adobe.com/AdobeProducts/PHSP/13/win32/Photoshop_13_LS16.7z
http://trials2.adobe.com/AdobeProducts/PHSP/13/win32/Photoshop_13_LS16.exe
You need to kepp both files downloaded into same folder and after download click on .exe file to extract .7z

I have adobe CS6 on my old hard drive and i wish to transfer it over to my new hard drive. I no longer have the disc which it came on. How do I do this? also i have only ever put a single copy on a laptop and it is alowed 2........if that matters.

I have adobe CS6 on my old hard drive and i wish to transfer it over to my new hard drive. I no longer have the disc which it came on. How do I do this? also i have only ever put a single copy on a laptop and it is alowed 2........if that matters.

deactivate (help>deactivate) on your old hd.
then install using the installation file(s) and your serial number.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Where are my purchased movies through iTunes stored on my PC? I need to back-them up on a hard drive and then I want to play them on my iPad

where are my purchased movies through iTunes stored on my PC? I need to back-them up on a hard drive and then I want to play them on my iPad

They're in the iTunes folder, in iTunes Media or iTunes Music depending on when your iTunes was first installed. The iTunes folder by default is in My Documents/Music.
Regards.

I am running out of memory on my hard drive and need to delete files. How can I see all the files/applications on my hard drive so I can see what is taking up a lot of room?

I am running out of memory on my hard drive and need to delete files. How can I see all the files/applications on my hard drive so I can see what is taking up a lot of room?
Thanks!
David

Either of these should help.
http://grandperspectiv.sourceforge.net/
http://www.whatsizemac.com/
Or search 'disk size' in the App Store.
Be carefull with what you delete & have a backup BEFORE you start, you may also want to reboot to try to free any memory that may have been written to disk.

I have a Firewire 800 external hard drive and need to connect to my new MacBook Air. Where can I get the correct cable?

I have a Firewire 800 external hard drive and need to connect to my new MacBook Air. Where can I get the correct cable?

Apple has announced a Thunderbolt to Firewire adapter, but not yet given a release date.

Trying to install OS X MAvricks 10.9.3 on a new hard drive and it freezes with 3 minutes remaining

I Am trying to install OS X MAvricks 10.9.3 on a erased hard drive and it freezes with 3 minutes remaining

Where are you installing this from - the Recovery Volume.?

I just got a new hard drive and need help installing my operating system

help me figure this out please

Is the new hard drive installed?
Is the new hard drive formatted?
Do you have the OS install DVDs?
MtD

IPhoto Library moved to External Hard Drive and need help moving library

Hi - Recently I had my hard drive replaced. I purchased Disk Warrior and moved all files to my external hard drive. Now that my hard drive has been replaced, I'm having trouble moving all my photos back to iPhoto. Nearly all of my 8K+ photos are blurry after I import and enlarge. The ones that are fine have dimensions of or more than 1K x 1K. The digital photos that I moved and are blurry when enlarged are 340x360 (hundreds range). How can I correct?
Thanks so much in advance.
Audra

I think I might need to back up ---- So I had a failing hard drive, went to Apple and purchased Disk Warrior. Installed Disk Warrior and tried to recover everything from my hard drive. Then all that was recovered was supposedly moved to my external hard drive. I have now received my computer back with the new hard drive. I plug in my external hard drive and have been trying to move all my images from the external hard drive to iphoto. In both places (external HD and when the photos are imported), the image is at the lower dimensions.
Thanks for your time.

How to replace hard drive and transfer everything over?

I've looked everywhere but am unable to find a definitive guide on how to do this.
Currently I have an early 2011 MBP that came with Snow Leopard and upgraded to Lion later. It has an HDD and I want to replace it with an SSD and transfer everything over to the SSD. Considering Lion created a Recovery partition (and there is also an EFI partition), I'm confused on how to do this the best way to basically copy my current hard drive to the new SSD.
The best I've figured out is to connect the SSD with a SATA-USB cable, use the Lion Recovery Disk Assistant ( http://support.apple.com/kb/dl1433 ) to create a Recovery partition on the new SSD, then, booting into Recovery, install Lion on the new SSD, and then use Migration Assistant to transfer all my files over.
Is there a simpler or better-explained way to basically copy my current hard drive over to a new SSD and then remove the HDD and use the SSD?

How to replace or upgrade a drive in a laptop
Step One: Repair the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Step Two: Remove the old drive and install the new drive. Place the old drive in an external USB enclosure. You can buy one at OWC who is also a good vendor for drives.
Step Three: Boot from the external drive. Restart the computer and after the chime press and hold down the OPTION key until the boot manager appears. Select the icon for the external drive then click on the downward pointing arrow button.
Step Four: New Hard Drive Preparation
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your new hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs) then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Step Five: Clone the old drive to the new drive
1. Open Disk Utility from the Utilities folder.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Check the box labeled Erase destination.
5. Select the destination volume from the left side list and drag it to the Destination entry field.
6. Select the source volume from the left side list and drag it to the Source entry field.
7. Double-check you got it right, then click on the Restore button.
Destination means the new internal drive. Source means the old external drive.
Step Six: Open the Startup Disk preferences and select the new internal volume. Click on the Restart button. You should boot from the new drive. Eject the external drive and disconnect it from the computer.

Macbook Pro replacement hard drive and re-installation of OS X

My son's Macbook Pro (mid 2009) started crashing on boot up and gave a input output error. I have replaced the original 250gb hard drive with a 750gb drive and also upgraded the ram from 2 to 8. Finally I have also replaced the battery. I am using Leopard installation dvd to re-install the software but can only progress as far as the screen 'Install Mac OS X' but there is no disc offered to install it on. By using Disk Utility the only disc shown is the dvd. Pressing the 'New Image' tab I entered 'Save As' 750gb WD HD and 'custom size' as 750 gb. Utility Disk informs me that the disc is only .75mb? Any suggestions to solving my problem and completing the installation program?

Niel, I've checked the connection to the hard drive and all is good but as a check I have disconnected and re-connection the cable to the hard drive and the board. I have also 'listened' to the hard drive and it appears to be spinning. Unfortunately, the Snow Leopard installation disc gets no further with its installation. Are Macbook Pro's of this age prone to cable breaks, or am I using the wrong disc for a full OS X installation, if Snow Leopard is an just as update? Is there anyway to add the drive using Disk Utility and if so how do I do it?

I keep getting the same error message from windows, "iTunes has stopped working and the program will be closed". I have just recently installed iTunes on my external hard drive and everything looked great until the program crash! Any suggestions?

Here is a copy of the windows vista error report.
Product
iTunes
Problem
Stopped working
Date
4/19/2014 9:38 PM
Status
Report Sent
Problem signature
Problem Event Name:      APPCRASH
Application Name:           iTunes.exe
Application Version:         11.1.5.5
Application Timestamp:   53073d6a
Fault Module Name:        ntdll.dll
Fault Module Version:      6.0.6000.16386
Fault Module Timestamp:                4549bdc9
Exception Code:                c0000005
Exception Offset:              00062086
OS Version:        6.0.6000.2.0.0.768.3
Locale ID:           1033
Additional Information 1:                8d13
Additional Information 2:                cdca9b1d21d12b77d84f02df48e34311
Additional Information 3:                8d13
Additional Information 4:                cdca9b1d21d12b77d84f02df48e34311
Extra information about the problem
Bucket ID:          95851104
I would appreciate any suggestions or ideas of where else to look for advice. Thanks!

Hey jcaqualung,
Thanks for the question. I understand that you are experiencing issues with iTunes on your Windows Vista machine. The following resource may provide a solution. I would also recommend installing iTunes on the internal hard drive of your computer, as opposed to the external drive.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

I need to install CS6 on a replacement hard drive and need help with deactivation/reactivation

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