I need to install InDesign CS5 but my Adobe Application Manager is only showing CS6

If it is only possible to download and install the most current version please let me know as well. We need to get this out to our client ASAP.
Or please let me know if I am asking this in the wrong place

Similar Messages

Have CC programs installed already, but when I open Creative Cloud app Manager it only shows CS6?

Have CC programs installed already, but when I open Creative Cloud app Manager it only shows CS6?

OK thanks - I tried that, would not let me remove the OPM.db file as in solution 2, i uninstalled CS6 versions, i uninstalled Creative Cloud desktop app and then downloaded latest and installed - however, with continual workload, I am not about to remove all Adobe software as suggested in Solution 4! Even in the Creative Cloud app where it shows install new apps, there are only CS6 versions showing?
I have just uninstalled creative cloud app manager again - go to download latest version and the message is - we are currently experiencing problems, please try again later.

Re-install LR4.4 through the Adobe Application Manager

How do I re-install LR4.4? I initially downloaded with Creative Cloud's Adobe Application Manager, but I uninstalled due to setup procedure errors. Now I want to re-install LR4.4, but it's locked with the message "up to date" in the install list. What to do?

Hi jerryc126,
Please refer to the KB Doc : http://helpx.adobe.com/creative-suite/kb/troubleshoot-update-issues-cs5-cs5.html
Regards,
Rave

Unable to install updates nor exclusive features; Adobe Application Manager damaged?

I've acquired a Spanish student's subscription of Adobe Creative Cloud, and downloaded Photoshop CS6 Extended, Flash CS6 Professional and Illustrator CS6. However, I have two issues related to downloading updates:
When I try to update or download an application, the Adobe Application Manager shows the message "Downloading error | Adobe Application Manager is damaged and it is necessary to resinstall it. Download it now or contact with customer's support."
However I reinstalled AAM three times, but instead of reinstalling, shows the message "Updating Adobe Application Manager" and after the installation, running AAM again shows the same message.
I cannot access to the Adobe Creative Cloud exclusive features of Photoshop and Illustrator, showing the application as if it was activated by a serial, and not by subscription.
I am using a Windows Vista 32-bit operating system.
Update: The version of AAM is 6.2

I have the same issue, particularly with Pixel Bender 2.5, all the other upgrades get installed correctly without trouble but this one always fail, the message I get is the same one every time:
Adobe Pixel Bender Toolkit 2.5 Update
Installation failed
Can you point me in the right direction? It seems to me that the patch is faulty.
Thanks.
Update 01/15/2011
Here's another update on my issue with Adobe Application Manager, I just realized today that actually none of the available upgrades got installed. Although it only marks an error with Pixel Bender, other components such as Photoshop, Premiere and others aren't being upgraded either even when the program tells you otherwise, what I mean is that for example there's Photoshop 12.0.2 available for download so I click on "Update"; the files get downloaded and installed with no error message being displayed but when I check the software it is still version 12.0.1, the same is happening with Premiere and another one, can't remember which one.
This is additional to the issue of Pixel Bender being unable to upgrade.
Please advise,
Thanks,
David.
Update 01/16/2011
I tried to download all the available updates individually from the Adobe website, the only one that went through was Photoshop, but then when I double clicked it to install it the same faulty application manager launched and I got the same behavior than before, it runs the installation and displays a message that states that everything was installed correctly, yet there no upgrade performed.
All the rest of the available downloads failed to mount.
Also the speed for download is excessively low, I checked my connection and the issue is not on my end, but yours.
This is starting to become very frustrating.

Unable to install FB4.5.1 through Adobe Application Manager

Hi,
we tried to make a msi package of 4.5.1 with the AAM with no success for ..1 part of the 4.5.1 (the ..1 patch ...iOs, Blackerry... is not installed, the fonctionnalities are not there, and the FB version is always 4.5.0, the 4.5.1 sdk is not proposed for a new project... even if sdk 4.5.1 directory is in the FB sdk directory )
- no problem to create the msi package (on a virtual machine, Vista 32b, admin)
- we are sure the setup used is for the 4.5.1 version (ok with a manual setup)
- we followed the guidelines of the documentation (no installation of a CS5* product...)
- we tried with and without the uprade proposed in AAM
- we tried with and without the constraint on conflicts
Logs :
-------- without the ugrade in AAM :
Main Log
Successfully installed 15 components:
- AIR for Apple iOS support (FB)
- AIR for Apple iOS support (FB)_2.6.1_AIRforiOSFlashBuilder-mul
- Adobe Flash Builder 4.5_4.5.1_AdobeFlashBuilder-mul
Total components repaired: 0
Total components removed: 0
- 0 fatal error(s), 0 error(s), 0 warning(s)
Exit Code: 0 - No error.
-------- with the ugrade in AAM :
Same log for main installation
Log ..1
Exit Code: 32 - The patch is already applied.
Log Air for iOs Support
Exit Code: 32 - The patch is already applied.
Every time... the patch is not installed ! the version of FB is always 4.5.0 buid 308971 and not 4.5.1.313231
We did something wrong ? AAM is supposed to works with 4.5.1?
thanks,

After many attempts...solved - worked around with a 4.5.0 setup (downloaded two months ago), patch added in the msi package by AAM.
Stéphane

My updates are failing. Adobe application manager may be damaged. I have downloaded and installed a new copy and the problem persists.   Please help.

I am trying to update Photoshop CS6 in order to read my camera's RAW files. It is a camera that is supported by Adobe Photoshop CS6. However, when I try to get the Adobe Application Manager to update the software, it fails to do so. (The spinning wheel tells me it is checking for updates and then quits, saying that "Update Failed - Updates could not be applied. Adobe Application Manager may be damaged. Download and install a new copy of Adobe Application Manager.")
I have tried to reinstall the Adobe Application Manager 8.0, which gives me the following error message "We've encountered the following issues. Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." However, when I go to the link provided to download the Adobe Support Advisor, this piece of software NO LONGER EXISTS. "
The Adobe Support Advisor has been discontinued
The Adobe Support Advisor tool was used to analyze installer log and system information associated with installation errors. The tool has been replaced with improved installation support mechanisms. Please visit Adobe Support section for Knowledge base articles around Installation."
So, I have gone to the forums and took the recommended step to update my software manually - getting the update Photoshop_CS6_13_0_6upd-2.dmg. However, this update also fails stating that my Adobe Application Manager may be damages. Download and install a new copy of Adobe Application Manager. Which puts me right back where I started.
I have also taken the step of completely reinstalling Photoshop CS6. This did not solve the problems outlined above.
Please help!

reset your preferences:
dreamweaver: http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
indesign: https://forums.adobe.com/thread/526990
lightroom: http://www.lightroomforums.net/showthread.php?14226-Resetting-%28or-Trashing-%29-the-Light room-Preferences-file
photoshop: https://forums.adobe.com/thread/375776
if that fails, uninstall ps, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall. then use the manual updates.

Cannot install Adobe Application Manager

When I install this, I first get an error saying another instance is already running. The installation then proceeds and goes through the motions installation but at the then, I get an error saying "Adobe Application Manager failed to install". I've combed through my Windows Task Manager for things like "PDApp.exe" and "setup.exe" but I couldn't find any. I have a bazillion processes running and I don't have time to go through each one trying to figure out which is the right one. How do I install the Application Manager? It seems like all the CC apps needs the updated version of Adobe Application Manager in order to install.

Problem resolved. I called the 800 # and spoke with a technical support person in India. The steps to resolve were to rename the directory paths (2 of them) that pointed to the old Adobe Application Manager, then download the Adobe Cleaner Tool and use it to remove the Adobe Creative Cloud Desktop App. I logged off and then logged back in and re-downloaded the Creative Cloud Application manager and I was able to download (finally) Photoshop CC.
The old Adobe Application Manager came with my CS6 installation. It was probably running but it did not show up in the Windows Task Manager as either an application, process, or service. It also could be be uninstalled through Control Panels without having to remove CS6 altogether.

Unable to install Adobe Application Manager

I get this before install starts:
Other Instances of Adobe Application Manager are currently running which must be closed before installing this product, Please close or wait for them to complete
But as far as I can tell there are no other versions running
Since I can not get it install nothing else is downloadable

Hi,
I had exactly the same problem but with Windows 7 64 bit so I'm not sure this will work with Win 8 but see if it helps.
1. Boot into Safe Mode
2. Locate OOBE folder using search. In my copy of Win 7 it's C:\Program Files (x86)\Common Files\Adobe\OOBE
3 Rename OOBE folder to OOBEold
4 Reboot normally
5 Download Application Manager from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
6 Locate download and run install
7 Application Manager Installs!!!! (We hope :-) )
Tony

"Product you are trying to install is not genuine" - Adobe Application Manager error message.

Trying to launch the AAM and getting the error message that says "Adobe Genuine Software Validation Failure. The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit".
I've been subscribed to the creative cloud for four months, never had any trouble before, I'm not trying to download anything and nothing on this computer is counterfeit.
Any help?

Hello,
This behavior is due to a known issue (details at http://blogs.adobe.com/psirt/2012/09/security-advisory-adobe-to-revoke-code-signing-certif icate-apsa12-01-2.html). Fortunately, the solution is simple.
You need to download the latest version of Adobe Application Manager from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773. After you install it, the error will go away.
Regards,
Amit

Adobe Application Manager freezes during install

Hi all,
I'm trying to install the Adobe Application Manager on my Mac Book Pro with OS X 10.82. After double clicking on the AdobeApplicationManager.app the progress window appears, but after a few seconds it freezes. :-( I have to force quit the installer. Any ideas?
Thanks!
Klaus from Germany

If you have Creative Suite 5.1 installed then a version of Adobe Application Manager should be present in your Applications/Utilities folder. Please try uninstalling Creative Suite from the Applications/Utitlies/Adobe Installers folder. Once it is uninstalled you can safely remove the Adobe Application Manager folder and then try reinstalling again from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774.

CC applications asking for Adobe Application Manager, but I have the CC program

My creative cloud applications are asking for adobe application manager, but I have the Creative Cloud desktop program.
I get this when I launch photoshop or Lightroom:

Moving this discussion to the Creative Cloud Download & Install forum.
Aarroonn789 the Adobe Application Manager is a main component of the Creative Cloud Desktop application. I would recommend removing and reinstalling the Creative Cloud Desktop application. You can find more details at Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.

InDesign trial download - Adobe Applications manager keeps quitting unexpectedly.

When trying to download the InDesign CC App the Adobe Applications manager keeps quitting unexpectedly. I'm operating on a Mac that exceeds all of the required specs. How do I get around this?

Hi bmmavenir,
Please specify the version of Mac. Enable root account and try to Installing Indesign CC.
Enable root: http://macosx.com/forums/mac-os-x-system-mac-software/320539-enable-root-login-os-x-lion.h tml.
Regards,
Romit Sinha

Need to Prevent Adobe Application Manager for upgrading to Creative Cloud

I have successfully packaged Dreamweaver CS5&CS5.5 via Adobe Application Manager Enterprise Edition v2.1 and after a successfully deployed via SCCM Dreamweaver runs perfect. Unfortunatly upon the first launch of the icon on the desktop of "Adobe Application Manager" it's self upgrading to Creative Cloud. This is a problem. In this enterprise deployment I have updates set to manual and my AdobeUpdaterAdminPrefs.dat is set to the below which should be preventing this to my understanding <?xml version="1.0" encoding="UTF-8"?> <Preferences> <Suppressed>1</Suppressed> </Preferences>

Thank you for getting back to me, currently my work around
is to have the deployment delete the two “Adobe Application Manager.lnk”
icons from both the desktop and the start menu for each OS version. Not
exactly how I would like to have to do it however my
“AdobeUpdaterAdminPrefs.dat” does not seem to block Adobe Application
Manager from updating.
Greg

I just updated to cs6, but need to install indesign 5.5

So I just updated to cs6, but need to install indesign 5.5 because I share a lot of files with people still using cs5.5
How/Where can I download older versions of adobe products

Have you purchased Creative Suite 5.5? If so, and you choose the download option, it will be available under your account. You can find more details on locating the software at http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ.

Missing words creating PDF with Acrobat 7 (newly installed InDesign CS5)

Since a few days I have some curiosity creating PDF files!
Randomly the PDF output is missing whole words in the document but having spares in the right tracking for them in the document.
It occurs that the missing words are subject to another font however not all words in this font are missing in the document.
Also my printer tell's me if he's going to print the PDF (in this case a serial letter with pre-stamped addresses) his computer is breaking down completely and also printing hieroglyphs.
This document was printed from MS Word 2003 with "Adobe PDF" as printer.
I also use FreePDFXP, though the same error comes up.
In addition I tried several settings for the PDF with no effect in the outcome.
I am still working with Acrobat 7 (from CS2 suite) under WinXP Professional SP3 and hadn't any problems before installing my InDesign CS5 upgrade a few days ago.
I only can assume that the problem is InDesign CS5 but cannot prove it.
Anyone an idea on how to solve the problem?!
I am really annoyed about this since for the pre-stamped letters I already paid money to the mail service and the need to be in the mail today - otherwise I am loosing several 100 Euros to the paper-bin).

Thanks for your feedback.
However I checked all the settings in the joboptions. All fonts are to be embedded (100%) and I also actively selected the fonts to be transferred.
I am using TheSans from LucasFonts as Open Type.
For my document I have SemiLight as standard style and Bold for accentuation.
While the bold style will be printed in "bold only" lines, it is not printed in lines/paragraphs where also the SemiLight style is used.
When I change color of the words in bold, the effect inverts and only the bold style words are displayed but not the SemiLight text!
I have a second laptop with the same system and software configuration (Win XP Professional SP3; Acrobat 7), where the same document runs smoothly.
That's why I assume, that it must be the Indesign CS5 upgrade causing trouble (it's the only new addition to the first laptop).
Unfortunately Adobe has no answer here also.
The only solution would be to adopt my documents for this effect and follow the logic of the machine instead of my mind...
As we do so often since invention of computers...

I need to install InDesign CS5 but my Adobe Application Manager is only showing CS6

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