I need to install me I-pad to my new computer and I cannot find my serial number on the Ipad?
I need help locating my serial number of the Ipad I cannot find it where they told me to look, I am not very good at computers? Can someone help me try to locate the serial number of my Ipad?
Settings, general, about.
I tunes will find it by itself during the install process. It is in settings if you want to know what it is, but you do not need it for the install process.
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I just got a new computer. I need to install CS6 to my new computer but don't have my serial number and my old computer will not download and install crative cloud! HELP!!!!!!!
In this complicated case, I think it's important that you get your work in.
The Photography Plan includes Lightroom 5 and Photoshop CC. Open an account with them and for $10 a month you can be back in business which I think nets you more than $10. It's what I do. You can do this immediately. You get two seats and they can be either Mac or PC.
In your spare time you can sort out the license issue and cancel the plan later on if this is fixed.
If you don't want to go there, then you will have to call Customer Service by phone and hope they can fix this.
800-833-6687
Monday—Friday, 5am—7pm PT
I'm a user like yourself and aside from pointing you to Help docs, I have no authority to fix activation issues.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
Find your serial number quickly
Best of luck, whatever you do.
Gene -
I ordered Adobe XI pro last year and need to reinstall it. I cannot find my serial number. I downloaded the software online. Can you look up my order. I ordered it last year around this time.@
Once you get your S/N and download the software, back them up to a CD or backup HD. Not doing that is like purchasing a CD, installing software, and tossing the CD in the trash.
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I need to get into contact with Adobe support on renewal of my CC subscription which does not work but I cannot find any PHONE number just the referral to this forum - help, what should I do?? Thanks!!
Use the web chat:
Contact Customer Care
Mylenium -
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Opendoors926 please see Redemption Code Help for information on how to retrieve your serial number. It may also be located under your account at http://www.adobe.com/. You can find more information on how to retrieve your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
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Trying to install Elements 13 and it asks for a serial number. The instructions say the number should start with 1057 but there is no code on the disks, box or envelopes the disks came in that start with 1057. I cannot activate the software without this code and it is a Christmas gift to my wife. HELP!
I had this problem. There are actually two boxes. The outside one with the photos and stuff and glued into it is another box containing the disks. That box has the serial number. Adobe was NO help with this as if no one else ever could not find it. I had to rip open the outer box.
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I'm trying to install a trial version of LiveCycle Designer ES4, and have encountered a required serial number field. No serial number in any of the provided documentation, as it's only a trial. How do I get past this to download the trial?
The serial number is on the download page.
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all my applications are in trial mode. I paid for my student plan and still cant install, keeps saying that my trial has expired and then asks me for serial number which i never recieved. i dont know what to do
Hi Alena,
Please refer to the help document below to fix this error:
Creative Cloud applications ask for serial number
Regards,
Sheena -
I need help installing CreativeSuite 3.3 on a new computer
I purchased the Adobe Creative Suite 3.3 some time ago and want to install it on a new (to me) MacBook Pro I've just purchased. All 4 disks are still in the box, but I have run into a roadblock. The serial number on the disk case does not work with the individual sofware(s). I'm being asked for "previous version" information I do not have.
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~ Lorraine AyliffeIs your copy of CS3.3 a full version or an upgrade from a previous version?
If it's an upgrade, the 3.3 installer will ask you to enter a serial number from an earlier qualifying product for the installation to continue. If one is not provided, then 3.3 will not install. -
I don't get any other error message.
Check your Adobe account online to confirm if you are using the correct serial number or not (Find your serial number quickly)... if you registered the product then the serial number should be there. If you determine that the serial number is correct then contact Adobe suppport using chat when they are available to get their help resolving the problem.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
my previous computer(2009) had ps cs2 installed. after the computer broke i bought a new computer (2014) , i cannot
download ps cs2 to the new computer. can somebody help me?
Thanks!
HenryHave you tried https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads
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Need help installing Lightroom 5 upgrade on a new computer
Hi all,
On Mac #1 I have Lightroom 5, which was upgraded to from Lightroom 4. I have noted down a full v4.x licence key and a v5.x upgrade key, and these worked on Mac #1.
I now want to install Lightroom 5 on Mac #2. I can install and activate v4 but when I install v5 it doesn't offer me an upgrade activation. The only licence it seems to want is a full v5 one (it doesn't accept my v5 upgrade key).
How can I get LRv5 installed on the new computer?
Thanks,
ChrisThanks Kglad, that worked.
I was downloading the full trial of LRv5, but what I needed to do was go into my account and hit the download button next to the upgrade order in my order history. This downloads a different installer.
I'm happy now --> :-) -
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You are in the wrong forum here. We don't do Elements here.
You want:
Community: Photoshop Elements | Adobe Community -
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Have you copied them to your new computer from your old one? -
I cannot locate my earlier light room 3 serial number so how can I obtain it?
If you still have access to the computer LR was installed on you can find both the LR3 & LR4 serial numbers here:
OS X
Registration data (serial number) is in //Library/Application Support/Adobe/Lightroom/Lightroom 4.0 Registration
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