I need to know how to authorize or deauthorize a computer when the email address attached to it no longer exists.

I need to know how to authorize or deauthorize a computer when the email address attached to it no longer exists
I can't access the account because your system doesn't recognize the last password -- and it won't let me change the password because it says the birthday information is wrong -- it's not. There is no help item for that either, so somebody PLEASE tell me how to get around this problem. My music is being held hostage.

See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team..

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I don't know of there is anyone than can fix this age old Apple problem. Does anyone know how to retrieve things under an old Apple ID when the email used for that account no longer exists? I am trying to update a number of apps that was bought under an

I don't know of there is anyone than can fix this age old Apple problem. Does anyone know how to retrieve apps under an old Apple ID when the email used for that account no longer exists & I can't remember the password? After speaking with Apple Acct. Security, I got the security Q right but my birthday was wrong! They wanted the serial number from my phone that was 3 iPhones ago! Seriously??!!
Any updated way to work around this? No Apple people can correct it.
Thanks,
Joe

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986)

How do I verify my iCloud account when the email address apple wants to send the instructions to no longer exists?

How do I verify my iCloud account when the email address Apple wants to send the instructions to doesn't exist? I know I need to change the email account associated with iCloud but there doesn't seem to be a way to do so. Any help would be greatly appreciated!!

Did you create an entirely new ID or did you just change the Gmail address to a new email address on your existing ID?

How can I authorise my computer when the email address no longer exists

Yesterday, due to software problems I had to have my computer wiped. I reinstalled iTunes and loaded all my music, films etc back on (these are kept on a hard drive) with no problems. I now have about 120 songs/videos that will not play as they were purchased with an email address that no longer exists. iTunes keeps asking me to authorise my computer but I do not know the password. Is there any way I can get these purchases back? Not techy at all, please help, I've been at this all day!!!

You will need to call Apple at 800-275-2273 and ask for the Account security department. They will have you sign into the My Apple ID site at id.apple.com using the Manage Apple ID button and generate a temporary support pin. It can be found in the lower left corner of the Password and Security section once you log in.
Once you give them the support pin, they will ask for one other piece of information from the account in order to verify that you own it. This can either be one of the current security questions, the credit card linked to the account, a device serial number, or a device verification code that they can send you.
Good luck!

I need to know how to authorize my computer in order to download previous purchases?

I need to know how to authorize my computer

Authorize and deauthorize computer
http://support.apple.com/kb/ht1420

I need to know how to authorize my computer

I have a Windows 8 computer and need to know how to authorize the computer for Itunes

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

I need to know how to copy pictures to a cd with the captions showing, elements 8 and windows 7

I need to know how to copy
pictures to a cd with the captions showing, elements 8, windows 7

Here are some suggestions. Perhaps others will have even better ideas.
1 -- for viewing on a Windows computer, you can experiment with making a PSE Organizer slide show creation in which you specify to show the captions. Then save the Output of the slide show as a WMV file that the recipient could play on a computer with Windows Media Player.
If you have a DVD burner on your PC, you can also use that WMV file as input to the Windows 7 DVD Maker program for making a TV playable DVD. And if your recipient(s) who will view on a computer have DVD readers, you could make video DVDs playable on computers or TV DVD players instead of using CDs.
The limitations of this approach are that this wmv file you create is really a video file so
-- it advances photo slides at the rate specified when you create the slide show
-- the choices to save a wmv file are not very high resolution so that recipients who have high resolution monitors will not see the photo images are not getting the benefit of seeing the photos at their best
-- your recipients can't print from this video slide show
2 An entirely different approach is to
-- For each individual photo, make a copy of the photo file and depending on how high resolution your originals you might want to resize down to monitor viewing sizes.
-- Then use the PSE Editor Text Tool to place the caption on a layer above the photo. (I think that you could display the existing caption and then do a copy and paste so that you don't need to retype everything.)
-- You should save this photo copy with the text as a uniquely named JPEG file. Use the file names to control the sequence in which you want the viewer to see the photos. (Don't save as a PSD because others probably can't read the PSD format).
-- Then use your computers CD burning software to burn a folder containing all those jpeg files with the captions to CD
This approach is a bit of work for each photo and you did not say how many photo files you will be doing. However,
-- computer users should be able to display the jpegs as high resolution photos on their computer as well as optionally print from those photo files
-- many TV DVD players can play (display) jpg files from a CD disc which also gives recipients the opportunity to view the photos on their larger TV screen
Process 2 may seem complicated but once you get started I think it will be more of a production line.
ADDITION
Do you have any portrait orientation photos included with those you wish to send ? If yes, we might need to discuss some additional processing for them.

HT2534 I bought an ipod touch at the pawn shop and I am needing to know how to put my ID in it when there's one already there

I bought an ipod touch at the pawn shop and I am needing to know how to put my ID in it when there's one already there

Restore it and set it up as new.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

My computer crashed. I now have a new one and I need to know how to sync my iPad without losing all the photos, contacts, podcasts, etc I have on my iPad.

My computer crashed. I now have a new one and I need to know how to sync my iPad without losing the photos, contacts, podcasts, apps, etc I have on my iPad. Can anyone help?

Downloading past purchases from the App Store, iBookstore, and iTunes Store
Some items cannot be redownloaded. You will need third-party software for them - Phone to Mac - Pod to Mac | Macroplant.com or Phone to PC | macroplant.com depending on your hardware.
You might consider modifying your profile information so we will know what your hardware, OS, etc. is. Makes it easier to provided assistance.

How do u delete iCloud account or CHANGE the email address?

Long story short, I ended up having to restore to factory settings my iphone. I had planned on restoring one of the backups that I had done through iTunes. (Yes, I now know to backup through iCloud so please do NOT suggest that -.-) but it kept telling me that there was a threat detected in the backup file??? So skipped it. And tried again. Didn't work. Got same msg about the threat. So I ended up healing the threat and then it told me that it couldn't restor the backup because a file was either missing or corrupted. I'm like..***!!! Ughness.
So now I'm trying to set it up so that I can back it up via iCloud so that this stupid issue doens't occur again, but my old @rogers.com email address is the iCloud email addres and I'm trying to change it in the iPhone to my @bell.net email address. I have changed it in itunes. It's working there...but my stupid iPhone keeps asking me for the password on the Apple ID that has the @rogers.com email address. THAT IS NOT THE EMAIL ADDRESS THAT IS SET UP IN MY APPLE ID! I have already set up the new one....which is the @bell.net one but for some stupid reason, iCloud keeps wanting the @rogers.com one...and whenever I enter it, it's not correct because that email address has been removed.
Can someone PLEASE help me.
Thanks
Rose

You can't actually terminate an iCloud account, though obviously you can simply log out of it on all your devices and then ignore it in future.
I gather that the @icloud.com address is also the actual ID? You can't change that. However if your Apple ID that you use to log into iCloud is a non-Apple email address you can change that - please follow carefully the instructions here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudfaq2.html#6
If it's this non-Apple address which is compromised then changing the ID will solve that. If it's the @icloud.com address which is compromised then you cannot change that though you can add up to three 'email aliases' - these are additional addresses (not accounts) which deliver into the same inbox as the main account. (In fact it's a good idea to give out alias addresses, rather than the main address, because if they attract spam you can easily change them.) (New aliases can only be @icloud.com ones; @me.com addresses cannot now be created.)
You should be aware before you start that once you've created an alias you cannot turn that address into a full iCloud account or move it to another account.
More information on aliases here: http://help.apple.com/icloud/#mm6b1a490a
However if you add an alias the original address will still function, so if you are getting a lot of spam it will still arrive.
You can get a completely new iCloud account simply by creating a new Apple ID at http://appleid.apple.com , for which you will need a new non-Apple address which has never been associated with an Apple ID.
You will need to sign out of the old account on all your devices and sign in with the new ID.
If none of this solves the problem and it is a security issue, go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Apple ID account Security'.

How can I reset my security questions? The email address listed to send the reset information to is no longer active.

My security questions need to be reset. The email address used to set up the account is no longer active so I cannot get access to the security question reset information.

You will need to call Apple at 800-275-2273 and ask for the Account security department. They will have you sign into the My Apple ID site at id.apple.com using the Manage Apple ID button and generate a temporary support pin. It can be found in the lower left corner of the Password and Security section once you log in.
Once you give them the support pin, they will ask for one other piece of information from the account in order to verify that you own it. This can either be one of the current security questions, the credit card linked to the account, a device serial number, or a device verification code that they can send you.
Good luck!

How Do I Remove the Email Address Attached to the Home Screen of my Blackberry?

Hi!
I have a Blackberry Pearl 8110 that I purchased on Craigslist and I'm having trouble removing the email address from the previous owner of the phone.
On the Home Screen there is an icon, but I can't figure out how to remove the previous owner's email address so that mine will be the only one on it.
Any further assistance anyone can provide would be appreciated. Thank you so much!
Feel free to email me at
Thanks!!!
[removed personal information]
Message Edited by dany_s on 05-16-2009 05:33 PM

Check this BSTC article: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB05099

Need to know how komp-evrwr will be as 'X' in the below code(Include LV61A004).

Guys,
In debug mode I see komp-evrwr field is coming as SPACE and thats why one of the custom condition type is not coming while I am trying to create billing from a delivery document no. Can anybody help me to know - how komp-evrwr will be as 'X'?
Include          LV61A004
* Determine costs according to item category configuration (TVAP)
form kobed_004.
sy-subrc = 4.
if komp-kposn ne 0.
    check: t001-bukrs = t001k-bukrs.
    check: komp-werks ne space.
    check: komp-evrwr = 'X'.
    check: komp-fareg na '45'.
endif.
sy-subrc = 0.
endform.
* Prestep
form kobev_004.
sy-subrc = 0.
endform.
Regards,
Shyamal.

Hi Shyamal,
I think this should be taken care by respective functional consultant. Some field should be checked while creating custom condition type.
ABAP work is not needed here.
Regards,
Siddhesh Satghare.

Need to know how to iterate a list of field from the req xml in page servic

Hi All,
Please help me out with java code in which i am able to iterate a list of field coming in the request xml to my page service class under read(Pageheader header) method of mine queryPagemaintenace class.
package com.splwg.cm.domain.pageService;
import java.util.ArrayList;
import java.util.Collection;
import java.util.Iterator;
import java.util.List;
import com.ibm.icu.math.BigDecimal;
import com.splwg.base.api.businessObject.BusinessObjectDispatcher;
import com.splwg.base.api.businessObject.BusinessObjectInstance;
import com.splwg.base.api.businessObject.COTSInstanceListNode;
import com.splwg.base.api.datatypes.Date;
import com.splwg.base.api.lookup.BusinessObjectActionLookup;
import com.splwg.base.api.service.DataElement;
import com.splwg.base.api.service.ItemList;
import com.splwg.base.api.service.PageHeader;
import com.splwg.shared.common.ApplicationError;
import com.splwg.shared.environ.FieldDefinition;
import com.splwg.shared.environ.ListDefinition;
import com.splwg.shared.logging.Logger;
import com.splwg.shared.logging.LoggerFactory;
* @author
@QueryPage (program = CMUSER, service = CMUSER,
* body = @DataElement (contents = { @ListField (name = USER_GROUP_LIST)
* , @ListDataField (name = USR_GRP_ID)
* , @DataField (name = MESSAGE_TEXT)
* , @DataField (name = USER_ID)
* , @DataField (name = PASSWORD)
* , @DataField (name = LAST_NAME)
* , @DataField (name = FIRST_NAME)
* , @DataField (name = USER_TYPE_FLG)
* , @DataField (name = EMAILID)}),
* actions = { "add"
* ,"read"
* , "delete"
* , "change"},
* header = { @DataField (name = USER_TYPE_FLG)
* , @DataField (name = EMAILID)
* , @DataField (name = LAST_NAME)
* , @DataField (name = FIRST_NAME)
* , @DataField (name = PASSWORD)
* , @DataField (name = USER_ID)},
* headerFields = { @DataField (name = USER_TYPE_FLG)
* , @DataField (name = USR_GRP_ID)
* , @DataField (name = EMAILID)
* , @DataField (name = LAST_NAME)
* , @DataField (name = FIRST_NAME)
* , @DataField (name = PASSWORD)
* , @DataField (name = USER_ID)},
* lists = { @List (name = USER_GROUP_LIST, size = 100, includeLCopybook = false,
* body = @DataElement (contents = { @DataField (name = USR_GRP_ID)}))},modules = {})
public class CMUSER extends CMUSER_Gen {
public static final Logger logger = LoggerFactory.getLogger(CMUSER.class);
     DataElement root = new DataElement();
     PageHeader page = new PageHeader();
     protected DataElement read(PageHeader header) throws ApplicationError{
I want to know how can i iterate this USER_GROUP_LIST in my read method and get the USR_GRP_ID field data from it.
A Prompt reply from your end will help me to resolve this issue

Guru Sir,
i tried to override the add() method of the framework in that i was able to iterate the field from the list. But now the i am facing there is that i am not able to send back the response to the external system in XML format. I am getting a blank response in my SOAP UI Tool while testing here is the code:
import java.util.ArrayList;
import java.util.Collection;
import java.util.Iterator;
import java.util.List;
import com.ibm.icu.math.BigDecimal;
import com.splwg.base.api.businessObject.BusinessObjectDispatcher;
import com.splwg.base.api.businessObject.BusinessObjectInstance;
import com.splwg.base.api.businessObject.COTSInstanceListNode;
import com.splwg.base.api.datatypes.Date;
import com.splwg.base.api.lookup.BusinessObjectActionLookup;
import com.splwg.base.api.service.DataElement;
import com.splwg.base.api.service.ItemList;
import com.splwg.base.api.service.PageHeader;
import com.splwg.shared.common.ApplicationError;
import com.splwg.shared.logging.Logger;
import com.splwg.shared.logging.LoggerFactory;
* @author
@QueryPage (program = CMUSER4, service = CMUSER4,
* body = @DataElement (contents = { @DataField (name = MESSAGE_TEXT)
* , @DataField (name = PASSWORD)
* , @DataField (name = USER_ID)
* , @DataField (name = LAST_NAME)
* , @DataField (name = FIRST_NAME)
* , @DataField (name = USER_TYPE_FLG)
* , @DataField (name = EMAILID)
* , @ListDataField (name = USR_GRP_ID)
* , @ListField (name = USER_GROUP_LIST)}),
* actions = { "add"
* , "delete"
* , "change"
* , "read"},
* header = { @DataField (name = USER_ID)
* , @DataField (name = MESSAGE_TEXT)},
* headerFields = { @DataField (name = USER_ID)
* , @DataField (name = MESSAGE_TEXT)},
* lists = { @List (name = USER_GROUP_LIST, size = 100,
* body = @DataElement (contents = { @DataField (name = USR_GRP_ID)}))}, modules = {})
public class CMUSER4 extends CMUSER4_Gen {
     public static final Logger logger = LoggerFactory.getLogger(CMUSER4.class);
     DataElement root = new DataElement();
     PageHeader page = new PageHeader();
     protected PageHeader add(DataElement item) throws ApplicationError{
          BusinessObjectInstance boInstance = BusinessObjectInstance.create("CM-USER");
          String USR_GRP_ID = null;
          try{
          logger.info("Data coming from the Service into the Application is :"+item.get(STRUCTURE.USER_ID));
          logger.info("Data coming from the Service into the Application is :"+item.get(STRUCTURE.FIRST_NAME));
          logger.info("Data coming from the Service into the Application is :"+item.get(STRUCTURE.LAST_NAME));
          logger.info("Data coming from the Service into the Application is :"+item.get(STRUCTURE.EMAILID));
          // logger.info("Data coming from the Service into the Application is :"+getInputHeader().getString(STRUCTURE.list_USER_GROUP_LIST.USR_GRP_ID));
          // Iterator it = STRUCTURE.
          ItemList sourceList = item.getList(STRUCTURE.list_USER_GROUP_LIST.name);
          List userGrpID = new ArrayList();
          logger.info("The Size of the User Group List here is :"+sourceList.size());
          Iterator iter;
          if ((sourceList != null) &&
          (sourceList.size() > 0)) {
          for (iter = sourceList.iterator(); iter.hasNext(); ) {
          DataElement myItem = (DataElement)iter.next();
          USR_GRP_ID = myItem.get(STRUCTURE.list_USER_GROUP_LIST.USR_GRP_ID);
          logger.info("The User Group Id coming in the List here is :"+USR_GRP_ID);
          logger.info("Data coming from the Service into the Application is :"+item.get(STRUCTURE.PASSWORD));
          boInstance.set("user", item.get(STRUCTURE.USER_ID));
          boInstance.set("firstName", item.get(STRUCTURE.FIRST_NAME));
          boInstance.set("lastName", item.get(STRUCTURE.LAST_NAME));
          boInstance.set("emailAddress", item.get(STRUCTURE.EMAILID));
          // COTSInstanceList userGrpList = boInstance.getList("userGroupUser");
          // COTSInstanceListNode userGroupList = userGrpList.newChild();
          COTSInstanceListNode userGroupList = boInstance.getList("userGroupUser").newChild();
          userGroupList.set("userGroup", USR_GRP_ID);
          logger.info("Data coming from the Service into the Application is :"+userGroupList.toString());
          /*boInstance.set
          boInstance.set("userGroup", getInputHeader().getString(STRUCTURE.HEADER.USR_GRP_ID));*/
          // UserTypeLookup.constants.TEMPLATE_USER
          //if(element.get(STRUCTURE.USER_TYPE_FLG))
          //boInstance.set("user", element.get(STRUCTURE.));
          boInstance.set("dashboardWidth","200");
          boInstance.set("homeNavigationOption","CI0000000574");
          boInstance.set("language","ENG");
          boInstance.set("toDoEntriesAge1", new BigDecimal(50));
          boInstance.set("toDoEntriesAge2",new BigDecimal(100));
          boInstance.set("displayProfileCode", "NORTHAM");
          String expirationDate = "2100-12-31";
          String[] array = expirationDate.split("-");
          userGroupList.set("expirationDate",new Date(Integer
                         .parseInt(array[0]), Integer
                         .parseInt(array[1]), Integer
                         .parseInt(array[2])));
          //boInstance.set("userGroupUser", userGroupList);
          COTSInstanceListNode roleUserList = boInstance.getList("roleUser").newChild();
          roleUserList.set("toDoRole","F1_DFLT");
          COTSInstanceListNode dataAccessList = boInstance.getList("dataAccessUser").newChild();
          dataAccessList.set("dataAccessRole","***");
          String expiryDate = "2100-01-01";
          String[] array1 = expiryDate.split("-");
          dataAccessList.set("expireDate",new Date(Integer
                         .parseInt(array1[0]), Integer
                         .parseInt(array1[1]), Integer
                         .parseInt(array1[2])));
          BusinessObjectDispatcher.execute(boInstance,
                         BusinessObjectActionLookup.constants.FAST_ADD);
          page.put(STRUCTURE.HEADER.MESSAGE_TEXT, "User Added Successfully");
          page.put(STRUCTURE.HEADER.USER_ID,item.get(STRUCTURE.USER_ID));
          }catch(Exception e){
               e.printStackTrace();
               page.put(STRUCTURE.HEADER.MESSAGE_TEXT, "Caught Exception in the ORMB System. Please reach out to the Admin"+e.getMessage());
               page.put(STRUCTURE.HEADER.USER_ID,item.get(STRUCTURE.USER_ID));
          return page;
If you can help me to find out what went wrong here while sending the response back it can close my issue.

I need to know how to reset a business owned iPad after the employee that set it up has been terminated and will not divulge his password info

I have an iPad 2 that we need to restore to factory settings. The employee for which it was issued was terminated and no longer has the username or password that the iPad and Find My iPhone was established with.
I have put it into recovery mode 2x...it still prompts for the user name and password of the person that set it up.
What do you suggest.

Just had an employee terminated most acrimoniously and had an iPhone 5C that was a brick. Apple support can help remove the lock. Better hold onto your original receipt and record the Serial# ! I do not mean the MEID or IMEI but the Serial# found on the original box or Settings>General>About. In my case no receipt or Serial#. 2 hours on the phone between Apple and Verizon and got what was needed. Submitted form and got reply to allow 2-10 business days.
Here is the form I had to complete and sent to [email protected]..
ORIGINAL SALES INFORMATION:
PRODUCT PURCHASE DATE:
INVOICE/RECEIPT NUMBER:
PRODUCT SERIAL NUMBER:
PRODUCT IMEI/MEID:
PRODUCT DESCRIPTION:
BUSINESS/INSTITUTION NAME:
REQUESTOR NAME/TITLE:
PHONE NUMBER:
STREET ADDRESS:
CITY:
STATE:
POSTAL CODE:
EMAIL ADDRESS:
UNLOCK AUTHORIZATION STATEMENT: I [YOUR NAME] representing
[BUSINESS/INSTITUTION NAME] authorize Apple, Inc. to unlock the devices listed.
Best regards,
The Apple Support Team

I need to know how to authorize or deauthorize a computer when the email address attached to it no longer exists.

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