I need to know if I have been scammed, this is an email I received after purchasing a new iphone If you can't remember your Apple ID password, or want to change it, use the password retrieval process at My Apple ID. Follow these steps to change your Apple
I have no idea what I am doing? can you read my question?
Thank you
Go here to reset it: https://iforgot.apple.com/iForgot/iForgot.html. After getting the new password, you'll need to sign out, then sign back in on your device using the new password (Settings>iTunes & App Stores, tap the ID, sign out, then sign back in).
Similar Messages
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I can't change the email on my iCloud account on my iPhone because I can't remember the password, and I can't remember one of the security questions. What do I do?
Hi karen615,
Welcome to the Apple Support Communities!
If you cannot reset your Apple ID password via security questions, you can reset via email authentication. If you are not receiving the email, it may be necessary to contact Apple Support using the link in the Get help section toward the bottom of the article.
If you forgot your Apple ID password - Apple Support
Best regards,
Joe -
I just purchased a new Linksys E2500 router. It will connect to all my other devices, but does not recognize the password when sent from the PowerBook G4. When I try it responds that the password is invalid. I have connected my MacBook Pro, iPad and iPod Touch with the same password.
Charles Swigart wrote:
It will connect to all my other devices, but does not recognize the password when sent from the PowerBook G4.
Try putting $ (a dollar sign) in front of the password. -
Hi,
Can anyone advise why my brand new iPhone 6 Plus showing Lifetime 2 hrs 41 mins under Settings/Call Time? I did not even use the phone to make call yet!
Thank you.
Regards,
SC.Hi
I meant when they test a percentage of devices as part of quality control - to make sure that a particular batch of phones is defect free and market ready
The Call time is apparently the total time one spends talking on the phone between total resets and wipes
http://forums.macrumors.com/showthread.php?t=1378469 -
I am trying to use I tunes on my I phone for the first time. I usually use my iiPod. When I sign in it ask for my password which is no prob then it asks me to answer my security questions. I can't remember the answers that I used. Is there any way to log on and or get the answers to my security questions so that I can download some music?
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox) -
I've had so many problems with iTunes and devices. I'm just about done with Apple and their overpriced products. Any help would be great. Thanks
You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer. -
I got a new iPhone and i can't make purhases because i forgot the security questions
Please Help!
If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) -
Can't remember answers to my security questions and I don't get the option to reset my security questions.. What do I do ?
Apple ID security issues -
Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699 -
Have been advised by my email provider (recently blocked account requiring password reset) that they will only reset the password after a proven anti virus and malware scan has been done on ipad and iphone. Is this necessary and if so what do i use
As KP has pointed out, there actually aren't any anti-virus programs in the App Store. There are a few that allow you to scan e-mail or stuff like that, and a few that provide you with information about malware and new threats for other systems. But none are available that can scan your iOS device for malware, because the security restrictions in iOS do not permit any apps to have that kind of access to anything. Which means that you also cannot be infected with a virus (unless you have jailbroken your device).
If your account got compromised, that had nothing whatsoever to do with your iPad. Someone simply hacked it remotely. Happens all the time. It's really amazing that, in this day and age, e-mail providers are so ignorant of technology and how their own systems get compromised that they would try to require you to run software that does not exist! -
I cannot use the password to update apps on my second IPhone. It only works on one of the phones. They both have the same Apple ID and password.
If it really does not work, change your password here https://appleid.apple.com (Manage account) and try to add the account again. I hope it helps.
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Why cant i access my Yahoo emails?
why does my iPad ask me to key in my password everytime i want to access my emails, and after doing keying my password it gives me a notice" Yahoo! Server Unavailable. Please try again later"? but i have been doing this for three days. but if i use directly my Yahoo browser, i can access my mails.thanks for the reply, but have tried it several times, but still not successful.
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I just reinstalled and this is the pop up that shows "You have made changes to your photo library using a newer version of iPhoto. Do you want to quit and use the latest version of iPhoto, or do you want to create a new photo library?" what do i do next? it just keeps popping up and loading but only gives a quit button?
Update it.
How old is your Mac? If it's very recent you need to update via the App Store
If you purchased at the App Store you need to update via the App Store
Otherwise you update via Softare Update
Regards
TD -
Im using somebodies apple id.. When im going update apps, the password which one i have is not matching... What can i do for it? Plzz give me solution.
Im using somebodies apple id..
That is the problem. You are supposed to use your own Apple ID. If the person who owns the ID is not a user of your computer and will install the apps with the ID on the computer for you, you need to buy the apps with your own Apple ID and install them instead of the versions that you do not own. -
I have bought an used Iphone from a shop. then i put my account id in it. then it goes perfectly. After awhile i have done a reset all data and sitting then i could not get the Iphone started because it have been asked to put another email starting with u
For contact [email protected]Sounds like the Activation Lock is still set to the previous owner. If you are unable to get that Apple ID and password that iPhone is totally useless to you.
Take it back to the shop and demand your money back because they sold it to under false pretenses.
Allan -
Hello. Since my last firefox update, I have been unable to type an email - the box within which one would usually type does not appear when I press 'reply' to a received email, or press 'compose'. The email provider is '123-reg.co.uk. I have been using both firefox and the provider ['webfusion Ltd/webmail123] successfully for well over a year. The provider says it is a browser problem. I can still add an attachment to the email header, which successfully can be sent, but the recipient gets my standard email 'signature' with font messages and the attachment. Can anyone help? My email addresses are [email protected] [this is the one with the issue] and [email protected] in English
== todayMy daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!
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